Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 112
  • 4 star 8
  • 3 star 0
  • 2 star 2
  • 1 star 6

Sort By: Date Most Helpful Rating 1-10 of 128 Reviews
Boris   –  
Russia RU
Visited: February 2012 Reviewed: Jul 1, 2014

35-50 years of age  |  Experience level: 2-5 safaris

it was very wonderfull
5/5

My last time was in february 2012 , this is my second trip with the "Bencia Africa", and I can say with confidence that and this time Alfred was on the ball! All arrangements were made without any mistakes. Our trip we had a non-standard, and in fact the price of a group tour, we got like individual tour. We got a sense of presence in the country, even bigger than expected.
I can recommend other tourists this company.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 30, 2024

Thank you so much for your kind words and for choosing us again for your adventure! We're thrilled to hear that Alfred and the team delivered a fantastic experience once more and that you felt well taken care of. Your recommendation is greatly appreciated, and we’re delighted to know that your trip exceeded expectations. We look forward to welcoming you back for another unforgettable journey!

Arielle   –  
Kenya KE
Visited: August 2011 Reviewed: Jul 3, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Very reliable company with great rates - would definitely recommend
5/5

I traveled with Bencia Africa Adventures on more than one occasion, both for personal and professional travel. The team has always been extremely efficient, responsive, and offers reasonable rates. The safari operators were also very professional, and contributed to a great experience. I would definitely recommend you travel with these guys while in East Africa!

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 30, 2024

Thank you for your continued trust and positive feedback! We’re delighted to hear that both your personal and professional travels with us have been so enjoyable. Our team strives to provide efficient and professional service at great rates, and it’s wonderful to know we succeeded. Your recommendation means a lot to us. We look forward to welcoming you on another adventure in East Africa soon!

Ruth   –  
United States US
Visited: July 2006 Reviewed: Aug 7, 2014

50-65 years of age  |  Experience level: first safari

Wonderful experience on safari with Alfred!
5/5

I traveled with my family on a week-long safari with Alfred in 2006 when he was working with a different company, and we found him to be an especially warm, friendly, knowledgeable and helpful person... and a wonderful cook! He is hard-working, creative, energetic, someone who knows how to get things done, and truly a pleasure to spend time with. We had an unforgettable experience traveling with him all over Kenya, and I enthusiastically recommend him and his company.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 30, 2024

Thank you so much for your heartfelt review! It’s wonderful to hear that you had such a memorable experience with Alfred on your safari in 2006. We’re thrilled that his warmth, knowledge, and cooking left such a positive impression. It’s great to know that his dedication and passion for providing exceptional service have stayed with you. We look forward to the opportunity to create more unforgettable experiences for you in the future!

PHXTrainer   –  
United States US
Visited: July 2014 Reviewed: Aug 20, 2014

Email PHXTrainer  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of PHXTrainer and not that of SafariBookings.
Scammers- AVOID
1/5

We booked a car through Bencias office in Nairobi with Kennedy. The car was to take us from Nairobi to Amboseli and then to Emhali for a first class bus to Mombasa.
The car showed up on time in Nairobi and the ride to Amboseli was fine. We had to pay the driver 4000 Ksh to stay in the area for four days and then take us to the bus.
The day the driver was to appear he never did. A call to Ken and another car showed up about two hours later. These guys were locals in Amboseli and drive us to Emhali where we were supposed to get on the "First Class Bus". Of course when we got there they immediately started in on us about how Ken had ripped us off, was not paying them and the bus would not stop in Emhali. We awaited about two hours for the bus all the while listening to them tell us over and over how there was no bus. It was getting late and rather than have to spend the night in a very small and very scary town we agreed to let them drive us to Mtito which was about 90 minutes away at a cost of 9000Ksh. There was a local bus in Mtitto that took us to Mombasa at a cost of 1000 Ksh even though we had already paid Ken 7000 Ksh for a "First Class bus". We had no choice so went. We later found out the same bus stopped in Emhali earlier while we were arguing with the drivers
When we got back to Nairobi we visited Ken at the office and demanded a refund. We went back and forth and he agreed to a partial refund. If you have been keeping up we spent 4000 Ksh to keep the driver around, 7000 Ksh for the bus tickets we didn't use, 9000 Ksh to go to a different town and 2000 for the bus tickets we did use a total of 22,000 Ksh. We got a refund of 7000 Ksh.
These guys are scammers. They seem very nice but in the end they don't deliver.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jun 23, 2015

Hello sir ,
Sorry for what happened on your trip in kenya , i accept it was our mistake from Kennedy the Sales representative who was handling your booking was not booked the right bus to Mombasa . Kennedy was dismissed from our company as this case you wrote on through safari bookings ...
I assure you good service for next time trip..
Best regards
Alfred Syanda
Sales Director

Aleksey   –  
Russia RU
Visited: January 2014 Reviewed: Sep 30, 2014

Email Aleksey  |  20-35 years of age  |  Experience level: first safari

I can recommend Bencia Africa Adventure & Safaris
5/5

It was amazing safari trip with Bencia Africa Adventure. Their sales manager offered the best price we could find in internet. Special thanks to our guide J. M. Mwau and cook George (they are the best). Tips: try to put Maasai Mara National Park as the last point of your trip in Kenya cause it has everything you can find in other parks

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 30, 2024

Thank you for your kind words and for recommending us! We’re delighted to hear you had an amazing safari experience. We’re glad J. M. Mwau and George made a great impression with their service. Your tip about visiting Maasai Mara as the final stop is a fantastic suggestion and can certainly enhance the experience. We look forward to welcoming you on another adventure!

Birgitte Ryelund   –  
Denmark DK
Visited: December 2014 Reviewed: Jan 10, 2015

Email Birgitte Ryelund  |  50-65 years of age  |  Experience level: first safari

Very realiable, very dedicated, will always do the best for you. Lot of humor
4/5

These guys are nice and easy to communicate with, and they are more than dedicated to find the animals, actually they are almost overdedicated to that part. John is also a good chef. I highly recommend the company

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 30, 2024

Thank you for the fantastic review! We’re thrilled to hear that you found our team dedicated and easy to communicate with, and that John’s cooking added to your experience. It’s great to know that our passion for finding wildlife and adding a touch of humor made your safari special. We truly appreciate your recommendation and look forward to hosting you again!

lucy   –  
Kenya KE
Visited: July 2014 Reviewed: Feb 18, 2015

Email lucy  |  20-35 years of age  |  Experience level: first safari

It was wonderful and we enjoyed every bit of it.i.e from animals,food and accommodation.
5/5

Everything was well explained,we had a very well trained guide who was friendly and knowledgeable.Everything was done to our expectations.Alfred is a professional tour operator.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 30, 2024

Thank you for your kind words! We’re delighted to hear that you enjoyed every aspect of your safari, from the wildlife to the food and accommodation. It’s great to know that our guide met your expectations and that Alfred’s professionalism made your experience memorable. We appreciate your feedback and look forward to welcoming you on future adventures!

naomi nicholas   –  
Kenya KE
Visited: February 2015 Reviewed: Apr 1, 2015

Email naomi nicholas  |  20-35 years of age  |  Experience level: 2-5 safaris

It was merverllous going for a safari with bencia africa advanture and safaris
5/5

The safari was to our expectation,we enjoyed every bit of it.The Tour Guide was so social, knowledgeable and so lively.The cook was wonderful with fantastic meals.The accommodations were superb and the people there where so kind and welcoming.The staff members are so kind with good heart for helping.We enjoyed our tour to our maximum with Alfred Tour Operator. I recommend Bencia Africa Adventure And Safaris.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 30, 2024

Thank you so much for your glowing review! We’re thrilled to hear that Alfred exceeded your expectations and that your safaris and Kilimanjaro climb went smoothly. Your high praise means a lot to us, and we're delighted that we could meet your needs.

We truly appreciate your recommendation and look forward to the chance to help you with your future adventures. Thank you for choosing Bencia Africa Adventure & Safaris!

JL   –  
United States US
Visited: July 2013 Reviewed: Apr 18, 2015

20-35 years of age  |  Experience level: 2-5 safaris

Alfred is AWESOME!
5/5

I booked two safaris and a Kilimanjaro climb package, with Alfred . He organized everything and things went much better than I had expected. I am a person with very high expectations and Alfred far exceeded my them. I highly recommend Bencia Africa Adventure And Safaris. Book with them and you will not be disappointed.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 30, 2024

Thank you so much for your glowing review! We’re thrilled to hear that Alfred exceeded your expectations and that your safaris and Kilimanjaro climb went smoothly. Your high praise means a lot to us, and we're delighted that we could meet your needs.

We truly appreciate your recommendation and look forward to the chance to help you with your future adventures. Thank you for choosing Bencia Africa Adventure & Safaris!

Caroline Visited: August 2014 Reviewed: May 14, 2015

The safari was fantastic.
5/5

I booked a safari to Masai Mara with Bencia Africa Adventure & Safari and i enjoyed every bit of it.The safari was awesome and we had the best tour guide who was friendly and knowledgeable.We saw many animals as promised as it was during the great migration of the wildebeest.The meals were good and we slept in one of the best camps.I recommend this company.

Reply from Bencia Africa Adventure & Safaris
Reply from Bencia Africa Adventure & Safaris
Posted on Jul 30, 2024

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic time on your Masai Mara safari with us. It’s great to know that you enjoyed the wildlife sightings during the great migration, and that our guide, meals, and camp met your expectations.

Your recommendation means a lot to us, and we look forward to the opportunity to provide you with another memorable safari experience in the future. Safe travels and thank you for choosing Bencia Africa Adventure & Safaris!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 112
  • 4 star 8
  • 3 star 0
  • 2 star 2
  • 1 star 6
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Bencia Africa Adventure & Safaris, not SafariBookings