Reviews

Sort By: Date Most Helpful Rating 141-150 of 273 Reviews
Dominique   –  
France FR
Visited: February 2018 Reviewed: Mar 4, 2018

Email Dominique  |  35-50 years of age  |  Experience level: 2-5 safaris

Greatest Trip
5/5

to start the meeting with chimpanzees and gorillas was fantastic and with a lot of emotions. This meeting was also great because it was perfectly prepared by encounter africa safaris. for this I would like to thank Chris for the preparation of our trip especially for his professionalism, availability, responsiveness and kindness and of course the awesome guide who accompanied us during our trip, TOLBERT, his professionalism , his availability, his knowledge of Uganda and animals, its responsiveness to change our trip to go see the birds including the shoebill in the marshes of Lake victoria, his kindness and besides it's a very good person! Thanks also to Emmanuel and alex for making us better know their culture.
ENCOUNTEUR AFRICA SAFARIS you are the best!

Jennifer Velo   –  
United States US
Visited: February 2018 Reviewed: Feb 20, 2018

Email Jennifer Velo  |  50-65 years of age  |  Experience level: 2-5 safaris

My gorilla and chimp tour with Encounter Africa Safaris, and Tolbert, my guide, was life-changing
5/5

From the very beginning, Encounter Africa Safaris was amazing. Chris answered every minute question I asked!! They took care of everything. The schedules were precise and extremely organized. My guide and driver, Tolbert, was incredible. He was so friendly and accommodating. He never tired of my requests!! He was always so cheerful and helpful, despite the long hours. Wherever we went, lodges, stop overs, trekking locations, he was well recognized and respected. The guides knew him well and went out of their way to greet him. He made sure I had the best and most experienced guides. He made sure that I was well taken care of. After my incredible gorilla trek, I was so emotional. When I came down the mountain and saw Tolbert, I burst out crying!! I trusted him with my life, basically, for a whole week and never did I feel one moment of doubt. I am eternally grateful for my Uganda experience with Encounter Africa Safaris, Chris and Tolbert. It was a life-changing experience for me. I can't wait to do it again!! Thank you. Thank you. Thank you. Jennifer Velo

Remi Amalberti   –  
France FR
Visited: February 2018 Reviewed: Feb 18, 2018

Email Remi Amalberti  |  20-35 years of age  |  Experience level: first safari

Very good experience with à very professionnal staff
4/5

Professionnal and friendly staff, no problem during Gorilla trekking.
Cheap and perfect.

Thomas Simon   –  
United Arab Emirates AE
Visited: January 2018 Reviewed: Feb 1, 2018

Email Thomas Simon  |  20-35 years of age  |  Experience level: first safari

Incredible Experience and Top Service
5/5

This was an absolutely flawless experience. I have booked this safari two months in advance for me and my girlfriend, unsure of which dates I would be able to go, and was a bit apprehensive about sending off money to a company that far ahead of time without guaranty other than an email.

The team was transparent from the beginning and allowed me to change my dates further down the line for the Gorilla Permits, as well as only paying for these upfront and wait until I was there to settle the balance.

Our Guide, Ben Aloysius Kyeyune was a joy to be around, extremely knowledgeable and with a rare intelligence. I have had the chance to travel to many countries and this guy was one of the best tour guide you could ask for, we truly bonded over the 3 days we were there.

The Gorilla Trekking was flawless, this is one of the best trip you can make, fascinating by all accounts, and the BroadBill Camp we stayed at in Bwindi was gorgeous. The tents have their own shower with hot water and bathroom, and monkeys are hanging out in front of the balcony. It was quiet and out in the wild, a truly beautiful experience.

Don't think twice, just go for it.

Mary   –  
United States US
Visited: January 2018 Reviewed: Feb 1, 2018

Email Mary  |  35-50 years of age  |  Experience level: 2-5 safaris

Day 1 he was great, but his Lack of follow through and dishonesty with $ exchange were disappoint
4/5

The tour itself was everything I had hoped for. The group was great and went a great pace. The gorillas were amazing, and we had a few surprises on the way back when we met some on the trail! The flight back was wonderful, but the driver dropped me off over an hour and a half early to the local airport, which I didn’t think was necessary. It would have been nice to have been more relaxed at the hotel a bit longer as opposed to sitting at the local airstrip.

Brian Phillips   –  
United States US
Visited: December 2017 Reviewed: Jan 8, 2018

Email Brian Phillips  |  35-50 years of age  |  Experience level: 2-5 safaris

It was very well organized. I got to see everything I wanted and highly recommend!
5/5

The communication was fantastic and proactive and the trip was well planned and enjoyable. In fact, I had trouble with me luggage at the airport and while I ended up getting my bags in time, they had a contingency plan to have them delivered if they arrived (even) later.... which I appreciated. It's that level of customer service that made the trip even more enjoyable.

Viggo   –  
Norway NO
Visited: December 2017 Reviewed: Jan 8, 2018

Email Viggo  |  50-65 years of age  |  Experience level: first safari

A very nice experience.
4/5

The communication was fine, the service was fine, and ethe guide was very good.

Matt   –  
Spain ES
Visited: December 2017 Reviewed: Jan 3, 2018

Email Matt  |  20-35 years of age  |  Experience level: over 5 safaris

Excellent. Chris was very responsive tl all questions and Jason was a great guide.
5/5

Excellent. Chris was very responsive tl all questions and Jason was a great guide.

Dunia   –  
United Arab Emirates AE
Visited: November 2017 Reviewed: Dec 10, 2017

Email Dunia  |  20-35 years of age  |  Experience level: 2-5 safaris

An unforgettable Amazing trip
5/5

From the begining everything was very well organized. Communication was fast and easy, and everything was on time.
The guide was amazing. He was so nice, good and knowledgeable. He was funny and we enjoyed talking to him and listening to his expereince. The lodges were beautiful and the food was soo tasty. We have been to more than 60 countries and we have never met people nicer, kinder and more polite than people in uganda. We felt safe.
I would highley recommend it. Our tour guides were Patrick and Paul, Thank you very much again for making our trip great and being so awesome.

Ron   –  
Canada CA
Visited: November 2017 Reviewed: Nov 30, 2017

Email Ron

Excellent communication and organization and a very good tour which exceeded our expectations
4/5

Our driver, Jason, was very professional, efficient and knowledgeable as well as being a good driver. He taught us a lot about local things in Rwanda and Uganda. The tented camp and gorilla trekking as well as the village tour were outstanding and the staff were very kind and helpful. All was very well done.

Average User Rating
5.0/5
Rating Breakdown
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  • 2 star 1
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