Encounter Africa Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2009)
- Member Of:
- Association of Uganda Tour Operators
- Tour Types:
- Custom budget tours that can start every day
- Destinations:
- Price Range:
- $50 to $300 per person per day (USD, excl. int'l flights)
Reviews
Email Jane Doe | 20-35 years of age | Experience level: first safari
Okay
First things first, I prefer dealing with only one person while planning a trip from beginning to the end but this was not the case I ended up dealing with Sam then Chris then Francis which was a bit concerning because information was lost in translation and I ended up having to repeat myself quite a few times.
I would have loved a detailed breakdown of the itinerary in terms if what clothes to carry for rafting what kind of clothes and shoes to carry for the gorilla trek including the fact that porters are a necessity for the hike, the different levels of the trek in order to be well prepared..We had enquired from Martin our driver if we could stop to buy hiking boots and rain coats but he said there would be no need since we can hire these from Bwindi which was not even the case! But he managed to redeem himself by signing us up for the medium level trek which we thoroughly enjoyed. It would have helped if we also had a breakdown of the rafting itinerary in terms of breakfast is actually provided on site as opposed to us having to rush the hotel to provide a packed breakfast.
It would also have helped if we had been informed in advance that that we would be required to tip as a gesture of kindness starting from the rafting crew to the gorilla trek crew.
Our driver was constantly rushing us and this became borderline unprofessional.
US
Email Sontag Family | 50-65 years of age | Experience level: first safari
Very positive
This far exceeded our highest expectations. Absolutely wonderful. All communication was fast and they followed through with all commitments. Our group was the guide, my husband, and myself. Our guide was exceptional..appealing, pleasant, smart, and knowledgeable. Couldn't have asked for a better experience.
US
Email Stefan Lemm | 50-65 years of age | Experience level: 2-5 safaris
Convincing Driver and Guide
The tour was well organized from flexible pick up time, a very friendly guide and driver, good restaurant for lunch and a interesting boat tour, where we visited a fishing village and the source of the Nile. Henry was a very good driver too.
US
Email Hannah | 20-35 years of age | Experience level: 2-5 safaris
Perfectly tailored to our needs and desires.
BOOK WITH ENCOUNTER AFRICA! we had the trip of a lifetime. The communication with the support staff was rapid and clear. The tour itself was an incredible experience made all the better by our attentive and knowledgeable guide Patrick who constantly went above and beyond. If you're interested in exploring Uganda and particularly if you are interested in wildlife and photography I would reccommend him highly.
US
Email Jon | 65+ years of age | Experience level: 2-5 safaris
Excellent communications, totally reliable, professional company that delivered the goods.
Communications exceeded expectations. Emails were often answered within 30 minutes, even on Sunday night Uganda time. All correspondence was clear without any issues. The payment system was straightforward, the driver was prompt and met us at our location in Mbarara (southeastern Uganda). He was courteous and was easy to talk with.
We chose a medium accommodation, and it was very nice. Excellent view, attractive rooms, good meals, comfortable beds, hot and cold water in the showers, good bed nets. I would actually feel uncomfortable if the accommodations were more upscale.
The safari itself delivered as promised. We had close viewing of a gorilla family for an hour, which is an amazing experience. The hike in was a bit slippery and steep, but was not overly difficult. On the trail we waited about an hour and 1/2 for the trackers to find the gorillas, and then it was straightforward to hike to the site.
Tipping at the park can be awkward, so be prepared with some cash for the trackers, the tour guide and for any porters that were of assistance. My only suggestion is that the issue of tipping should be addressed more openly.
I feel that this is a very reliable company, and I would recommend them without hesitation.
US
Email Laina Mercer | 20-35 years of age | Experience level: 2-5 safaris
Fantastic Gorilla Trek in Bwindi
We had a wonderful experience with Encounter Africa Safaris. They were very prompt in their communications before the trip and then on the trip everything was as described. Our guide/driver Abdul was very informative and friendly and the whole trip from pick up, border crossings, lodgings, gorilla trek, and transportation back to the airport went smoothly. It was a fantastic trip and I would absolutely recommend EAS to others in the future!
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Email Danielle | 20-35 years of age | Experience level: first safari
E.A.S. entire team was so helpful during our complete Uganda process!
Encounter Africa Safaris really helped our production suceed for our Uganda trip. They handled permitting, kits, local hires, transpo and lodging with ease and were extremely communicative throughout all of Pre pro. Once on the ground they were on site for any help we might’ve needed. I would definitely recommend them for any production looking to film in Africa!!
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Email Phil and Kathy | 50-65 years of age | Experience level: 2-5 safaris
11 Day Gorilla, Game and Chimpanzee Safari
Chris at Encounter Africa Safaris was very professional and prompt in all correspondence.
Silas, our guide and driver, was a reliable and safe driver. He spotted the African Big 5 and many birds and a few surprises along the way.
Highly recommended.
CA
Email Lindsay | 35-50 years of age | Experience level: over 5 safaris
Terrific tour of Uganda with Encounter Africa Safaris!
Terrific tour of Uganda with Encounter Africa Safaris! Would recommend and would absolutely travel with again. Driver was friendly, on time (which is a rarity in Africa) and very knowledgeable about the region. He was incredibly flexible and accommodating. I really enjoyed the chimpanzee and gorilla tracking - thanks for a great tour! Excellent and prompt communication throughout the booking process.
DE
Email Ross Brian | 35-50 years of age | Experience level: 2-5 safaris
Everything was perfect and went as planned. Special thanks to our driver, Abdul.
Everything was great. Our driver, Abdul, went above and beyond.
