Reviews

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Dora Shu   –  
France FR
Visited: December 2016 Reviewed: Feb 7, 2017

Email Dora Shu  |  35-50 years of age  |  Experience level: first safari

Professional and reliable tour operator in Uganda - highly recommended!
5/5

I went to a gorilla trekking tour in Uganda in mid Dec 2016 with three friends. Prior to our trip we looked up infos on internet and contacted five different tour operators in Uganda. Among them Encounter Afirca Safaris was the most efficient and professional. They did not only respond our enquiry immediately but also suggested us a tailor-made itinerary, which includes the main activities/places we are interested.

Besides, they are honest with their price. They gave us the clear breakdown of each parts of the travel cost and allowed us to choose which option (budget, mid-range, luxury) according to our budget.

During the preparation period they provided us sufficient info for visa, vaccination, activities on spot and packing. So we were fully prepared for our trip.

Upon arrival we were greeted by Chris (the organiser) and our English-speaking guide/driver Joseph. Both of them were very friendly and kind so that we felt comfortable with Uganda right away.

During our 10-day trip, we have not only experienced the most amazing and loving gorillas (I consider thie encounter as one of the most moving experience in my life), but also seen the rarely-spotted tree-climbing lions 3 times!

Accommodation condition could be tough in Uganda compared to Kenya. Despite we also experienced incidents such as black-out, lack of hot shower etc. Thanks to Encounter Africa Safaris' prompt reaction and efficient arrangement, all the unforeseen and unpleasant situations were solved right away. At the end we came back home safe with lot of sweat memory.

Therefore, I and my friends would like to recommend this professional and reliable tour operator to all people who are interested in gorilla trekking and tree-climbing lions (only in Uganda!). For me the tour in Uganda was definitely worthy and unforgettable. If you are an animal-lover, it is a MUST destination, and you won't regret it!

Joel   –  
United Kingdom UK
Visited: January 2017 Reviewed: Jan 25, 2017

Email Joel  |  35-50 years of age  |  Experience level: 2-5 safaris

Best close mountain gorilla experience - wonderful tour company, great driver/guide
5/5

They do what they promise! Driver was on time to pick us up, patient and a safe driver (all things not typical in Africa). His name is Joseph Kalanzi, but the tour company is so professional that I am sure their other drivers are also good. Booking with them was easy, the price was fair and accommodation in the park excellent. Technically, they call it a 'camp' (Broadbill Forest Camp) but it is more like a lodge. Hot water, good food, attentive customer service. In short, Encounter Africa really understands what is important to Europeans. So an excellent experience and of course the highlight of it all....the gorillas. Amazing experience getting so close. They are so friendly and calm.

Kellie Wallis   –  
Australia AU
Visited: December 2016 Reviewed: Jan 5, 2017

Email Kellie Wallis  |  35-50 years of age  |  Experience level: 2-5 safaris

Superb experience with Encounter Africa in Uganda
5/5

We teamed up with Encounter Africa to experience the mountain gorillas, and a few other stops along the way. Our guide for the trip was Patrick, and we had a sensation time and hit gold with Patrick. I would highly recommend them to any person who is thinking about a trip to Uganda. All the details where taken care off, we were briefed every evening with the finer details for the next day, nothing was too much trouble for Patrick even our wacky requests.

John White   –  
United States US
Visited: December 2016 Reviewed: Dec 23, 2016

Email John White  |  65+ years of age  |  Experience level: 2-5 safaris

The trip was organized by Chris, he was very responsive to my request and concerns which built confi
5/5

Chris always answered emails promptly he organized the trip to deliver my request. All of the trip met and exceeded my expectations. The driver Tolbert was excellent, always on time and helpful. He even did my laundry. He drove his van over rough terrain to shorten my hike. Tour guides were friendly and worked hard to assure that I had an unforgettable experience. Guest house staff became unforgettable friends. They made my stay fantastic.

Andi   –  
Germany DE
Visited: December 2016 Reviewed: Dec 20, 2016

Email Andi  |  35-50 years of age  |  Experience level: 2-5 safaris

mostly reliable!!
5/5

Doing a gorilla tracking was one of the main reasons travelling to Uganda. The communication with Encounter Africa Safaris was just perfect. Prompt responses to all our questions, very flexible with our wishes, easy online-payment system through credit card and mostly reliable. Die Broadbill Camp in Bwindi which was included in the package was a great place to stay.
We would highly recommend this agency (run by ugandans!!)

Duy   –  
Vietnam VN
Visited: December 2016 Reviewed: Dec 19, 2016

Email Duy

Comfortable Encounter!
5/5

The communication was excellent since I inquired about the tour. They are prompt in response and gave me nothing to worry about. The arrival was excellent even though I arrived at 2 in the morning. Our guide was great throughtout, accomodating every single need. His knowledge was great too, helping us learn a lot more about Uganda and the wildlife it offers.

Annz Bautista   –  
Philippines PH
Visited: November 2016 Reviewed: Dec 8, 2016

Email Annz Bautista  |  35-50 years of age  |  Experience level: first safari

Great, amazing experience!!!
5/5

Thank you for the memorable and enjoyable 5days gorilla and white water rafting safari.More power to Chris and staff--it is a very well organized trip and informative trusted driver-Patrick.Communication is at hand always even in Whatsapp!Keep up the good work for a Job well done.

Michael   –  
Germany DE
Visited: November 2016 Reviewed: Dec 1, 2016

Email Michael  |  20-35 years of age  |  Experience level: first safari

Great safari experience!
5/5

We really enjoyed our trip - well organized, car in a good shape and we were lucky with our guide/driver! Thanks a lot!

Bart Bakker   –  
Netherlands NL
Visited: November 2016 Reviewed: Dec 1, 2016

Email Bart Bakker  |  20-35 years of age  |  Experience level: first safari

TV production recce to Uganda
5/5

I've worked with Encounter Africa Safaris as local partner for a Dutch TV production. We did the research trip in November 2016. Edson and Torbert did the pre-production and took care of all logistic arrangements, as well as scouting locations/stories/people. It was a well organised research trip and I left the country with enough options to fill 3 episodes, if needed. Tolbert travelled with me during the research trip and was fun the have around. He took care of all the arrangements and was punctual and everything one would expect from a producer/driver. I would strongly recommend them for your visit (business or pleasure) to Uganda.

Sandra   –  
South Africa ZA
Visited: November 2016 Reviewed: Nov 9, 2016

Email Sandra  |  20-35 years of age  |  Experience level: over 5 safaris

Amazing experience!!
5/5

We had contact with Chris for planning, he is quick, very responsive and kind. Once all planned we met with Joseph, our driver and guide who made the trip a great experience. I am a bit complicated person myself but Joseph was kind, patient, all the time worried if we were ok and happy. He is easygoing, fun and made the trip so pleasant that we felt like at home. We miss him already, and of course Uganda! Will definitely go back and keep on exploring the country with him!

Average User Rating
5.0/5
Rating Breakdown
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