Encounter Africa Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2009)
- Member Of:
- Association of Uganda Tour Operators
- Tour Types:
- Custom budget tours that can start every day
- Destinations:
- Price Range:
- $50 to $300 per person per day (USD, excl. int'l flights)
Reviews
PL
Email Patrick | 35-50 years of age | Experience level: over 5 safaris
Amazing gorilla trek with 12 year old!
We were so lucky when we found Encounter Africa Safari. They arranged for us a self drive car and - what is most important - worked hard to ensure a speciale permit for our 12 year old son for the gorillla trek (it is generally allowed from 25 years of age, but Enconter Sagaris arranged smoothly a special permit for us). We were amazed at their professionalism. Although we only rented a car, not a package tour (for budgetbreasons only because we heard that they are great), we were extremely well taken care of. They arr professionals in every aspect. Special thanks to Patrick Atalyeba wjo was our guarding angel during the whole trip helpingbus a lot, recommending places to hisit, accomodations to book and answering patientky milliondbof questions. This trip was amazing and meeting gorillas was a lifetime experience! Thank you again guys. If it wasn't for your help, we wouldn’t hava had such a wonderful time in Uganda. Its a 100 percent safe and extremely friendky destination for family vacation, wither on a tour or even self-driving.
Wonderful!
We had a great experience chimpanzee and gorilla tracking in Uganda. The trip was well planned and paced well.
We had a professional driver called Jason who was fun. He kept to time and ensured we had a good time.
I recommend Encounter Africa and driver Jason to adventurers seeking the same thrill in Uganda!
PL
Email Thomas | 35-50 years of age | Experience level: over 5 safaris
It is well organized and trust able tour operator.
We spent very nice time, and we had chance to see mountain gorillas in Bwindi NP. It was fascinating to have possibilities being near the group of gorillas family in the rain forest. Encounter organized everything (starting from buying permits, transportation and accommodation) very well. They bought permits for us in advance and then our guide picked up us from our hotel in Kampala. Transportation and accommodation were comfortable and .... the day when we see gorillas was ... amazing. I can recommend Encounter as a trust able agency...... just go and see mountain gorillas.
CA
Email Andrea N | 35-50 years of age | Experience level: first safari
Wonderful experience!! Just need more clear communication with the company/tour operators
Beautiful scenery, parks and accommodation. The accommodation was very beautiful and had warm showers and amazing views. We felt like royalty. We saw elephants, lions hippos, lots of birds, lots of monkeys etc. The food was delicious and you get ALOT of delicious food.
I would recommend better communication with the tour operators and the clients. Our itinerary was changed a couple of times without our knowledge and we were a little upset with this. One of the hotels was not available and they wanted to put us in a place that had bad reviews. We did get a nice place in the end but it was a little stressful. We also felt a little pressured to tip every single guide on the gorilla trek, chimp trek and multiple community walks we went on. We spent over $4500 for the tour and didn't think we would need to tip every single person we encountered. I would suggest the tour include tips if this is necessary for Ugandan customs and cultural norms. We didn't mind tipping here and there but every single hotel staff, trekkers, boat crews and cultural guides would have cost us over $1500 USD.
Overall, we had a wonderful time and Uganda is a very beautiful and friendly country.
PL
Email Patrick | 35-50 years of age | Experience level: 2-5 safaris
Perfect operator for arranging gorilla tracking with a child. Excellent service!
We have contacted Encounter Africa Safaris to arrange a gorilla and chimp tracking permit for our 12 year old child. Everything went sursprisingly smooth although we contacted the company only a couple of weeks before our arrival and planned trekking date. Their service is exceptional and we can recommend them with all our hearts. We felt that we were really taken care of for the whole time. I need to emphasize that we did not buy a package tour from them (we travelled Uganda self-driving witj a rental car), but just the gorilla and chimp tracking permits. Still, we enjoyed a 5 star service from Encounter Safaris. Their email responses were prompy and precise. Our guide and main contact Patrick Atalyeba was immensly helpful. He kept in touch with us for our whole journey, consulted our itinerary, advised as to the accomodation. He contacted local people to explain to us the way through Bwindi to QENP which we did by ourselves with a car. If you are planning a trip to Uganda or need any help while being there Encounter Safaris is a place to start with. We enjoyed our trip very much. Thank you for everything!
TH
Email Marc Nussaume | 50-65 years of age | Experience level: over 5 safaris
Absolutely perfect from day 1
Everything was fast knowing that we started contact 5 days prior to arrival
Communication was fast reliable and very precise.
Service on the ground was excellent, choice of lodge amazing and the people involve make the trip a total difference.
Our flight was delay and we miss the connection, manage to organize a visit to the swamp to track the shoebill
Can’t recommend more and will return soon as Uganda has so much to offer
Email joanna | 35-50 years of age | Experience level: over 5 safaris
Unforegettable holidays
I have been very lucky that I have chosen the Encounter Africa Safaris Ltd to organise my trip to Bwindi National Park. Everything was better than I expected (accommodation, food, transport, customer service) Two young gentlemen from the company Tyson and Patrick as well all staff from Rushaga Gorilla Haven’s Lodge plus Chris from the office made every day of the tour very special. I only can say that words cannot describe the lovely time I have had. I would like to recommend all travellers the Encounter Africa Safaris Ltd for any tour or safari in Uganda. You will not be disappointed. That’s for sure. Wish you all to have such a great holiday as I have had in Uganda.
Email Stephany Zoo | 20-35 years of age | Experience level: over 5 safaris
Great Pricing and Service to go and See the Gorillas!
Alex, our driver was absolutely wonderful. He drove to the house ahead of time, just to make sure he knew where it was. He picked us up and helped me get Data because I needed to do some work. He was informative and entertaining throughout the whole trip!
The lodge was really lovely and has beautiful views of Bwindi. The food was great, and prepared well for the hike. They even made a flower welcome sign for us!
My one piece of advice to make the trip better is to send a list of the things people need for the hike (like gloves, rain jacket, etc) BEFORE THEY leave.
US
Email Michael | 20-35 years of age | Experience level: first safari
4 day Chimp and Gorilla Trek
Overall we had a great experience and trip with Encounter Africa. Their communication was fast and easy, the services were great, things ran very smoothly, and we loved our tour guide Namaala Alex Bob. He was generous, thoughtful, and a great driver.
Email jimena | 35-50 years of age | Experience level: 2-5 safaris
Quick to answer and offer the service in quality
Was very good and the lodge Rushaga gorilla haven in bwindi is the perfect choice ..