Reviews

Sort By: Date Most Helpful Rating 241-250 of 273 Reviews
Laurel Hawton   –  
United States US
Visited: October 2015 Reviewed: Oct 14, 2015

Email Laurel Hawton  |  35-50 years of age  |  Experience level: over 5 safaris

Amazing experiance
5/5

Booking on line was a bit shaky and because of the huge time differences it was difficult to contact the office by phone. But when I did get hold of Talbert he was very polite and helpful. Joseph met us at the airport and he was a gem throughout the entire trip. He went out of his way to make sure our every need was met. Joseph's knowledge of each area and the customs was outstanding as was his knowledge of the birds and animals. His driving skills on some difficult roads was amazing.

Our accommodation was basic but comfortable and the food was good. Some of the hotels were a little far from the activities which required early morning starts. Both the gorillas and the Chimps were an awesome experience with super guides. The guide, Leo, we had on the swamp walk was excellent his knowledge and enthusiasm was amazing.

Joseph was a remarkable person with a fabulous sense of humour and he really made the trip so special for us. He showed us Uganda in its entirety, it is a beautiful country with any different facets. We came to love Joseph like family and we were all sad to say goodbye.

Nicole   –  
Australia AU
Visited: September 2015 Reviewed: Sep 28, 2015

Email Nicole  |  20-35 years of age  |  Experience level: 2-5 safaris

Highly recommend!! A+++
5/5

Right from the start, the communication between myself and this company was outstanding. The consultants English was highly satisfactory, and return time via email was very speedy. Everything that needed to be known was written nice and clearly for me to understand. They were helpful, friendly and genuine.

This company organised everything for us that we needed ie airport transfer, hotel, full board etc which made the organising process much less stressful. This carried right through to the end of the tour - no stress at all because they took care of our every need. I dealt with Chris and Tolbert in particular, thank you guys so much for everything you did for us, you went above and beyond!

Will definitely return one day to do it all again!

Matt   –  
United States US
Visited: June 2015 Reviewed: Sep 22, 2015

Email Matt  |  20-35 years of age  |  Experience level: first safari

These guys know what they are doing
5/5

I was in Uganda for business. My job there depended on Encounter Africa Safaris being on point, on time, and on location when needed. Tolbert was all of these things and more. In addition to making sure our time there was smooth and as productive as possible, Tolbert also provided tons of useful information about people and places that we otherwise would not have known. I can not recommend them more for either safari or for news transportation services.

RNW Media   –  
Netherlands NL
Visited: September 2015 Reviewed: Sep 22, 2015

Email RNW Media

Quick, efficient and friendly
5/5

Encounter Africa Safaris helped us secure necessary filming permit for Kampala. They were efficient, quick, know what they are doing and have very good communication back and forth.

Andrea Saavedra   –  
Peru PE
Visited: August 2015 Reviewed: Sep 3, 2015

Email Andrea Saavedra  |  35-50 years of age  |  Experience level: first safari

Amazing experience, to have the opportunity to Watch the Gorillas in their enviaronment was Unique
4/5

At The begining I was affraid of booking and pay in advance the gorilla permition with I considered a little expensive, but after reading other reviews and checking the Auto website. I decided to choose encounter. They are very professional, they send me all the information which is important to read. They were on time and he lo me with all my requirents. In Bwindi is material of luck to walk a couple of hours or more Before finding the Gorillas but it is absolutly wonderful. I recomend to follow all instructions and take a Porter in my case was very very helo full.

Catherine   –  
Australia AU
Visited: July 2015 Reviewed: Aug 14, 2015

Email Catherine  |  20-35 years of age  |  Experience level: first safari

An unforgettable experience with Encounter Africa Safaris
5/5

I arrived in Entebbe with my family for a 15 day tour and, from that point on, never stopped marvelling! The guide that drove with us for the whole trip was so informative and keen to do whatever he could to ensure we were comfortable and got the most out of our visit. I felt very safe and was pleasantly surprised with the beautiful places we visited and lodged at. The game drives and boat cruises were plentiful and so exciting; we saw many beautiful animals. Our guide was also very respectful of the wildlife, keeping distance instead of harassing the animals for a better view. This was something very important to our whole group. I can't thank Encounter Africa Safaris enough for making my trip such an unforgettable experience!

Hugh   –  
United Kingdom UK
Visited: May 2015 Reviewed: Aug 4, 2015

Email Hugh  |  20-35 years of age  |  Experience level: over 5 safaris

Surpassed all expectations
5/5

Did the 3 day budget Gorilla trip with Encounter and cannot speak highly enough of them! Excellent and very, very rapid response time from Chris at the main office. Accomodation at Lake Bunyoni was brilliant, driver was lovely and they dropped me back off in Kasese (instead of Kampala) with no issues. Wonderful trip, great company would highly, highly recommend.

Heather   –  
United Kingdom UK
Visited: July 2015 Reviewed: Aug 4, 2015

Email Heather  |  20-35 years of age  |  Experience level: first safari

Unexpected greatness
5/5

My recent trip to Uganda was fantastic. I had my reservations as everything was booked over the net and even after receiving many communications I still worried WHAT I had actually booked. I had booked the trip eight months before going so upon arrival I had forgotten what was written in my itinerary. As I was travelling in Africa I was expecting "less than I was accustomed to," and was very pleasantly surprised by the professionalism and beautiful places I was taken to. My tour operator Bern was full of knowledge about most things I saw on and off the safaris. He was extremely punctual and organised so I didn't have to worry about anything on the trip and completely left myself in his very capable hands. The holiday was one of the most relaxing I have been on as everything was planned and done for me. Finding luxury in Africa was very unexpected but thoroughly enjoyable and very much appreciated.
Thank you Bern and Encounter

Megan   –  
Australia AU
Visited: July 2015 Reviewed: Aug 2, 2015

Email Megan  |  20-35 years of age  |  Experience level: first safari

3 day gorilla tracking in Uganda
5/5

I would definitely recommend Encounter Safaris - myself and 2 friend used them for the 3 day gorilla tracking in Uganda and could not have been happier. We had great communication with Chris leading up to the safari and were picked up from our hotel at exactly when they said they would - which having spent 2 weeks in Africa previously, was pretty impressive! Our guide Hasan was kind, polite, knowledgable and a very good driver. The cabins we stayed at were great and the food was fantastic. The trek itself was amazing and very well organised, we were really lucky and found the gorillas in under 2 hours. Would really recommend a porter though! We had a great time with Encounter and found it great value for money,could definitely use again!

Camilla and Paolo   –  
Uganda UG
Visited: July 2015 Reviewed: Jul 28, 2015

Email Camilla and Paolo  |  20-35 years of age  |  Experience level: 2-5 safaris

An amazing experience
5/5

I contacted them from Italy by email and Chris answer readly to all my questions, when I arrived in Kampala they picked up us to explain everything in their Office in Entebbe, and they made us the best price and the best tour we could find out. We decided for 3 days gorilla trakking.
Out driver Paul was really on time, the accomodation was good on bunyonyi's lake, also the boat trip, but the gorilla trakking was an amazing experience. I surely advice to go with encounter Africa safari.

Average User Rating
5.0/5
Rating Breakdown
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  • 2 star 1
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