Encounter Africa Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2009)
- Member Of:
- Association of Uganda Tour Operators
- Tour Types:
- Custom budget tours that can start every day
- Destinations:
- Price Range:
- $50 to $300 per person per day (USD, excl. int'l flights)
Reviews
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Email Jennifer | 35-50 years of age | Experience level: first safari
Excellent Service and Personal Connection!
I was apprehensive about booking such an expensive trip with a company halfway across the world, but let me say that this company provided the most amazing customer service ever! I am so happy I booked with Encounter Africa Safaris!!!
My driver, Emma (short for Emmanuel), made sure that I was content, happy and that I was enjoying my stay. Emma went about and beyond to even help me purchase a Rwandan cell phone and do a currency exchange at a good rate. Emma drove very cautiously and I never felt unsafe on this journey. As a single woman traveling alone, that was very important to me. Emma made sure when I got back to the city that I was settled in and even dropped me off at the Genocide Center after my trip. He waited until he was sure I was set with my admission and audio tour rental at his discounted rate. Emma was very eager to learn about Florida where I live and was equally as enthusiastic in sharing with me all about Rwanda and Uganda. We had a lot of great conversation. When my safari trip ended, I felt that I had made a friend in the process.
The lodge Encounter Africa Safari selected was the best of the best! I highly, highly recommended the Le Bambou Lodge at the base of the National Park. I reviewed this lodge on TripAdvisor with more detail.
Chris, the travel consultant for EAS, was very helpful through the process and even made a few personal phone calls before I left the US and while on my safari tour to ensure that I was satisfied with my trip and that everything was going well.
This team was very professional. I would most certainly use them again.
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Email Ramon | 35-50 years of age | Experience level: 2-5 safaris
Great experience!
I decided at the very last minute to look into a Gorilla trek and I'm glad I did...it was incredible! Tolbert and the team could not have done a better job, they are responsive, quick, attentive, knowledgeable and they got everything together...it was just amazing!
Email Chris. (South Africa) | 50-65 years of age | Experience level: over 5 safaris
Safari through Uganda and Rwanda
We wisely decided to make use of Encounter Africa Safaris rather than doing a self drive safari. Planning the trip and choosing accommodation was made easy because of their recommendations. Tolbert, our guide, was extremely well organised and his ability to plan ahead made for a relaxed and very enjoyable experience. The choice of lodges proofed to be good. At times a local ranger or tour operator was used to add value to our experience.
Thank you for an experience amongst the gorillas, chimpanzees and golden monkeys which we will never forget.
Email Camilla and Paolo | 20-35 years of age | Experience level: 2-5 safaris
An amazing experience
I contacted them from Italy by email and Chris answer readly to all my questions, when I arrived in Kampala they picked up us to explain everything in their Office in Entebbe, and they made us the best price and the best tour we could find out. We decided for 3 days gorilla trakking.
Out driver Paul was really on time, the accomodation was good on bunyonyi's lake, also the boat trip, but the gorilla trakking was an amazing experience. I surely advice to go with encounter Africa safari.
Email Megan | 20-35 years of age | Experience level: first safari
3 day gorilla tracking in Uganda
I would definitely recommend Encounter Safaris - myself and 2 friend used them for the 3 day gorilla tracking in Uganda and could not have been happier. We had great communication with Chris leading up to the safari and were picked up from our hotel at exactly when they said they would - which having spent 2 weeks in Africa previously, was pretty impressive! Our guide Hasan was kind, polite, knowledgable and a very good driver. The cabins we stayed at were great and the food was fantastic. The trek itself was amazing and very well organised, we were really lucky and found the gorillas in under 2 hours. Would really recommend a porter though! We had a great time with Encounter and found it great value for money,could definitely use again!
Email Heather | 20-35 years of age | Experience level: first safari
Unexpected greatness
My recent trip to Uganda was fantastic. I had my reservations as everything was booked over the net and even after receiving many communications I still worried WHAT I had actually booked. I had booked the trip eight months before going so upon arrival I had forgotten what was written in my itinerary. As I was travelling in Africa I was expecting "less than I was accustomed to," and was very pleasantly surprised by the professionalism and beautiful places I was taken to. My tour operator Bern was full of knowledge about most things I saw on and off the safaris. He was extremely punctual and organised so I didn't have to worry about anything on the trip and completely left myself in his very capable hands. The holiday was one of the most relaxing I have been on as everything was planned and done for me. Finding luxury in Africa was very unexpected but thoroughly enjoyable and very much appreciated.
Thank you Bern and Encounter
Email Hugh | 20-35 years of age | Experience level: over 5 safaris
Surpassed all expectations
Did the 3 day budget Gorilla trip with Encounter and cannot speak highly enough of them! Excellent and very, very rapid response time from Chris at the main office. Accomodation at Lake Bunyoni was brilliant, driver was lovely and they dropped me back off in Kasese (instead of Kampala) with no issues. Wonderful trip, great company would highly, highly recommend.
Email Catherine | 20-35 years of age | Experience level: first safari
An unforgettable experience with Encounter Africa Safaris
I arrived in Entebbe with my family for a 15 day tour and, from that point on, never stopped marvelling! The guide that drove with us for the whole trip was so informative and keen to do whatever he could to ensure we were comfortable and got the most out of our visit. I felt very safe and was pleasantly surprised with the beautiful places we visited and lodged at. The game drives and boat cruises were plentiful and so exciting; we saw many beautiful animals. Our guide was also very respectful of the wildlife, keeping distance instead of harassing the animals for a better view. This was something very important to our whole group. I can't thank Encounter Africa Safaris enough for making my trip such an unforgettable experience!
PE
Email Andrea Saavedra | 35-50 years of age | Experience level: first safari
Amazing experience, to have the opportunity to Watch the Gorillas in their enviaronment was Unique
At The begining I was affraid of booking and pay in advance the gorilla permition with I considered a little expensive, but after reading other reviews and checking the Auto website. I decided to choose encounter. They are very professional, they send me all the information which is important to read. They were on time and he lo me with all my requirents. In Bwindi is material of luck to walk a couple of hours or more Before finding the Gorillas but it is absolutly wonderful. I recomend to follow all instructions and take a Porter in my case was very very helo full.
Quick, efficient and friendly
Encounter Africa Safaris helped us secure necessary filming permit for Kampala. They were efficient, quick, know what they are doing and have very good communication back and forth.