Reviews

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Ulli Mayer   –  
Switzerland CH
Visited: December 2018 Reviewed: Feb 2, 2019

Email Ulli Mayer  |  35-50 years of age  |  Experience level: 2-5 safaris

reliable and very fast responses to our questions
5/5

we had an amazing and exhausting trip to/with the gorillas. Ambrosi our driver was very nice and made the trip to/from Bwindi as confortabe as I could be. The lodge and meals were also very good, in summary a great experience.

Daniel Hoskin   –  
Australia AU
Visited: December 2018 Reviewed: Jan 23, 2019

Email Daniel Hoskin  |  20-35 years of age  |  Experience level: 2-5 safaris

everything was pretty good
5/5

Had a week long trip through Rwanda and Uganda and didn't have any issues at any stage. I designed my own trip and had great communication before booking and plenty of information supplied to me. On the trip everything worked out with the hikes, accommodation and travel. If you are looking to explore East Africa, do it, it's one of my favourite in the world and if so, use encounter.

Ross Brian   –  
Germany DE
Visited: November 2018 Reviewed: Dec 20, 2018

Email Ross Brian  |  35-50 years of age  |  Experience level: 2-5 safaris

Everything was perfect and went as planned. Special thanks to our driver, Abdul.
5/5

Everything was great. Our driver, Abdul, went above and beyond.

Danielle   –  
United States US
Visited: October 2018 Reviewed: Dec 5, 2018

Email Danielle  |  20-35 years of age  |  Experience level: first safari

E.A.S. entire team was so helpful during our complete Uganda process!
5/5

Encounter Africa Safaris really helped our production suceed for our Uganda trip. They handled permitting, kits, local hires, transpo and lodging with ease and were extremely communicative throughout all of Pre pro. Once on the ground they were on site for any help we might’ve needed. I would definitely recommend them for any production looking to film in Africa!!

Jon   –  
United States US
Visited: November 2018 Reviewed: Nov 27, 2018

Email Jon  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent communications, totally reliable, professional company that delivered the goods.
5/5

Communications exceeded expectations. Emails were often answered within 30 minutes, even on Sunday night Uganda time. All correspondence was clear without any issues. The payment system was straightforward, the driver was prompt and met us at our location in Mbarara (southeastern Uganda). He was courteous and was easy to talk with.

We chose a medium accommodation, and it was very nice. Excellent view, attractive rooms, good meals, comfortable beds, hot and cold water in the showers, good bed nets. I would actually feel uncomfortable if the accommodations were more upscale.

The safari itself delivered as promised. We had close viewing of a gorilla family for an hour, which is an amazing experience. The hike in was a bit slippery and steep, but was not overly difficult. On the trail we waited about an hour and 1/2 for the trackers to find the gorillas, and then it was straightforward to hike to the site.

Tipping at the park can be awkward, so be prepared with some cash for the trackers, the tour guide and for any porters that were of assistance. My only suggestion is that the issue of tipping should be addressed more openly.

I feel that this is a very reliable company, and I would recommend them without hesitation.

Patrick und Caroline   –  
Germany DE
Visited: August 2018 Reviewed: Oct 13, 2018

Email Patrick und Caroline  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing tour and excellent service
5/5

The booking process and the service before the tour were excellent. The guides were very helpful and organized a great tour. We can recommend Encounter Africa Safaris very highly

Jake Wakil   –  
Australia AU
Visited: August 2018 Reviewed: Aug 27, 2018

Email Jake Wakil

Memorable gorilla encounter!
5/5

The communication with the office was fantastic - chris answered all questions and we were able to receive the most affordable quote we found, with transparent and accurate billing break downs. Our guide, Rodgers, was professional and brought a positive manner to our trip. He, along with the whole encounter africa operation, ensured our trip was smooth and memorable. We had an awesome encounter with the gorillas in bwindi impenetrable rain forest! The accommodation was also great and the transfers could not be faulted. Would highly recommend A++

Martin Forman   –  
Spain ES
Visited: August 2018 Reviewed: Aug 26, 2018

Email Martin Forman  |  35-50 years of age  |  Experience level: first safari

Can't ask for more or better
5/5

My wife and I spent 13 days around Uganda. Ambroise from African Encounter Safari was our driver and guide. He was not only nice and friendly but he was very knowledgeable about his countrie's history and fauna. He was not only concern for our well being but also made sure anything we might need was taken care of and we had only to worry to enjoy everything else. We set up our tour and hotels before arriving to Uganda but his suggestions for activities were often better options than ours inicial Plans. Overall it was a great experience and we feel lucky we got ambroise to become part of our trip and everlasting memories. Always greatful.

laura   –  
Spain ES
Visited: July 2018 Reviewed: Aug 21, 2018

Email laura

Great
5/5

Great experience with Encounter Africa Safaris, Simon (the guide) did a great job, I will recomend it!

Francisco   –  
France FR
Visited: July 2018 Reviewed: Jul 31, 2018

Email Francisco  |  20-35 years of age  |  Experience level: 2-5 safaris

100% perfect
5/5

We 100% recomend Encounter as they are very professional, reactive to all our emails and provided us with the service that we booked without any bad surprises. All went perfect. Special thanks to our driver Simon. He is a save driver and also great trip companion with very entertaining conversations about Uganda and any other theams. Thanks!!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 249
  • 4 star 20
  • 3 star 3
  • 2 star 1
  • 1 star 0
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