Reviews

Sort By: Date Most Helpful 51-60 of 249 Reviews
Nick Dekker   –  
Uganda UG
Visited: October 2015 Reviewed: Nov 9, 2015

Email Nick Dekker

A great experience and very flexible!
5/5

Encounter Africa is a great choice for gorilla trekking, they put together fantastic packages, have an above and beyond staff and we're incredibly flexible at meeting our needs. Definitely recommend.

Laurel Hawton   –  
United States US
Visited: October 2015 Reviewed: Oct 14, 2015

Email Laurel Hawton  |  35-50 years of age  |  Experience level: over 5 safaris

Amazing experiance
5/5

Booking on line was a bit shaky and because of the huge time differences it was difficult to contact the office by phone. But when I did get hold of Talbert he was very polite and helpful. Joseph met us at the airport and he was a gem throughout the entire trip. He went out of his way to make sure our every need was met. Joseph's knowledge of each area and the customs was outstanding as was his knowledge of the birds and animals. His driving skills on some difficult roads was amazing.

Our accommodation was basic but comfortable and the food was good. Some of the hotels were a little far from the activities which required early morning starts. Both the gorillas and the Chimps were an awesome experience with super guides. The guide, Leo, we had on the swamp walk was excellent his knowledge and enthusiasm was amazing.

Joseph was a remarkable person with a fabulous sense of humour and he really made the trip so special for us. He showed us Uganda in its entirety, it is a beautiful country with any different facets. We came to love Joseph like family and we were all sad to say goodbye.

Nicole   –  
Australia AU
Visited: September 2015 Reviewed: Sep 28, 2015

Email Nicole  |  20-35 years of age  |  Experience level: 2-5 safaris

Highly recommend!! A+++
5/5

Right from the start, the communication between myself and this company was outstanding. The consultants English was highly satisfactory, and return time via email was very speedy. Everything that needed to be known was written nice and clearly for me to understand. They were helpful, friendly and genuine.

This company organised everything for us that we needed ie airport transfer, hotel, full board etc which made the organising process much less stressful. This carried right through to the end of the tour - no stress at all because they took care of our every need. I dealt with Chris and Tolbert in particular, thank you guys so much for everything you did for us, you went above and beyond!

Will definitely return one day to do it all again!

Catherine   –  
Australia AU
Visited: July 2015 Reviewed: Aug 14, 2015

Email Catherine  |  20-35 years of age  |  Experience level: first safari

An unforgettable experience with Encounter Africa Safaris
5/5

I arrived in Entebbe with my family for a 15 day tour and, from that point on, never stopped marvelling! The guide that drove with us for the whole trip was so informative and keen to do whatever he could to ensure we were comfortable and got the most out of our visit. I felt very safe and was pleasantly surprised with the beautiful places we visited and lodged at. The game drives and boat cruises were plentiful and so exciting; we saw many beautiful animals. Our guide was also very respectful of the wildlife, keeping distance instead of harassing the animals for a better view. This was something very important to our whole group. I can't thank Encounter Africa Safaris enough for making my trip such an unforgettable experience!

Hugh   –  
United Kingdom UK
Visited: May 2015 Reviewed: Aug 4, 2015

Email Hugh  |  20-35 years of age  |  Experience level: over 5 safaris

Surpassed all expectations
5/5

Did the 3 day budget Gorilla trip with Encounter and cannot speak highly enough of them! Excellent and very, very rapid response time from Chris at the main office. Accomodation at Lake Bunyoni was brilliant, driver was lovely and they dropped me back off in Kasese (instead of Kampala) with no issues. Wonderful trip, great company would highly, highly recommend.

Camilla and Paolo   –  
Uganda UG
Visited: July 2015 Reviewed: Jul 28, 2015

Email Camilla and Paolo  |  20-35 years of age  |  Experience level: 2-5 safaris

An amazing experience
5/5

I contacted them from Italy by email and Chris answer readly to all my questions, when I arrived in Kampala they picked up us to explain everything in their Office in Entebbe, and they made us the best price and the best tour we could find out. We decided for 3 days gorilla trakking.
Out driver Paul was really on time, the accomodation was good on bunyonyi's lake, also the boat trip, but the gorilla trakking was an amazing experience. I surely advice to go with encounter Africa safari.

Chris. (South Africa)   –  
South Africa ZA
Visited: July 2015 Reviewed: Jul 21, 2015

Email Chris. (South Africa)  |  50-65 years of age  |  Experience level: over 5 safaris

Safari through Uganda and Rwanda
5/5

We wisely decided to make use of Encounter Africa Safaris rather than doing a self drive safari. Planning the trip and choosing accommodation was made easy because of their recommendations. Tolbert, our guide, was extremely well organised and his ability to plan ahead made for a relaxed and very enjoyable experience. The choice of lodges proofed to be good. At times a local ranger or tour operator was used to add value to our experience.
Thank you for an experience amongst the gorillas, chimpanzees and golden monkeys which we will never forget.

E.M.   –  
United Kingdom UK
Visited: June 2015 Reviewed: Jun 17, 2015

20-35 years of age

Film Crew Fixer Services- Excellent Experience
5/5

I engaged Encounter Africa Safaris to help has arrange various services, including media permits, kit bond (for customs clearance), ground transportation and security for a television shoot in the Kampala area.

Right from pre-production, Chris in the office was very helpful in providing information on what permits we would need and the process to obtain these. Communication was very clear and Chris responded to my emails quickly and was always available on the phone.

Once our shoot started, the crew were met at the airport by Paul and Tolbert who cleared the kit through customs and drove the team to the hotel. Throughout the shoot they were very helpful and flexible, which is key as a shooting schedule is always changing!

I massively recommend Encounter Africa Safaris if you need a fixer in Uganda, my experience with them was consistently professional and efficient!

Maarika   –  
Estonia EE
Visited: April 2015 Reviewed: May 15, 2015

20-35 years of age  |  Experience level: first safari

Amazing experience in seeing Mountain Gorillas
5/5

We really loved the tour of Gorilla tracking, especially enjoyed having it during low rainy season. It gave a truly memorable experience tracking the mountain gorillas on 6 hour route up the mountains with pouring rain - someone might say that it doesn't seem an enjoyable trip but that's what made the tracking really memorable for us. When you finally reach the gorillas, all soaked with rain and tired, you are just blown away of the sight. We managed to see a family of 12 with young babies and teenagers:)
I really recommend on taking the time to visit the gorillas and Encounter Africa Safaris made the trip even more memorable taking care of us on throughout the whole week-end.

PM Karsten   –  
South Africa ZA
Visited: April 2015 Reviewed: Apr 13, 2015

Email PM Karsten  |  35-50 years of age  |  Experience level: first safari

3 day Gorilla Trekking Tour
5/5

Due to some last minute flight changes we arrived at the airport much earlier than arranged. Our tour guide, Tolbert still managed to pick us up 15 minutes earlier than arranged with them and still apologized for being late, which he of course, wasnt! He is a experienced and knowledgeble driver in what proved to be overwhelming peak traffic conditions to us. He without fail pointed out important land marks and wild life to us. He was very informed on all the cultures and shared fascinating facts with us about the resourceful Uganda people we encountered.

The lodging that was arranged for us was of the highest quality in the most beautiful surroundings. We mentioned one small problem we had to Tolbert and he immediately got onto the resort to sort it out for us.

The gorilla trekking was of course the highlight of our short tour, and we left Bwindi park in a state of utter awe of the guides, the porters and of course the beautiful creatures that blessed us with their presence. It definitely was a once in a life time experience I will never forget, and all of this was made possible by the efficient and friendly services of the staff of Encounter Africa, thank you so much!

Average User Rating
5.0/5
Rating Breakdown
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