Reviews

Sort By: Date Most Helpful 61-70 of 249 Reviews
Gabriele   –  
Germany DE
Visited: March 2015 Reviewed: Mar 29, 2015

Email Gabriele  |  50-65 years of age  |  Experience level: over 5 safaris

Very caring tourarrangement
5/5

Hi, it was great to have this tour with encounter africa for 3 days to the mountain gorillas .
Already during booking correspondence and also along the actual trip they cared excellently and very considerate with much flexibility. Great !!
Their consideration includes also the animals we are visiting and the sourroundig, the local people. I enjoyed it thouroughly.
Well trained staff. Thanks a lot !

Ryan, The Canadian   –  
Qatar QA
Visited: January 2015 Reviewed: Feb 9, 2015

Email Ryan, The Canadian  |  35-50 years of age  |  Experience level: 2-5 safaris

We had an adventure of a lifetime!
5/5

We enjoyed a 9 day tour through Uganda and Rwanda. Encounter Safari company was excellent! The tour guide "Tolbert" was knowledgeable, friendly, and adaptable to all of our unique needs. Their vehicle, a "4x4 van" was clean, reliable and cozy. Their package was one of the most reasonable for costs and we enjoyed gorilla, chimpanzee, rhinos and volcano trekking. We explored the jungles through vehicle and foot safaris. Tolbert helped us get across the Uganda/Rwanda borders smoothly. All in all we are very happy with Tolbert and Encounter Safari's services and would highly recommend them to everyone looking for a reliable and affordable tour company for Uganda and Rwanda. Thanks Tolbert!

Denis and natasha lorrain   –  
Canada CA
Visited: October 2020 Reviewed: Aug 26, 2021

Email Denis and natasha lorrain  |  50-65 years of age  |  Experience level: first safari

Gorilla trailer fantastic To see gorillas guide elias very friendly my wife wants To go back next y
5/5

Go for gorilla trail if u can it s stuning locals very friendly weather beautifull as the country

Elisa   –  
France FR
Visited: July 2021 Reviewed: Aug 8, 2021

Email Elisa  |  20-35 years of age  |  Experience level: 2-5 safaris

Useful and organized travel operator who chose marvelous guides to make our trip wonderful
5/5

We went for 14 days in Uganda, we were three adults and had a two wonderful guides: Vianney and Sunday. The trip started in Entebbe and continued in Murchinson, Kibale, Queen Elizabeth, Bwindi and Nboro. The safari was very well organized to make this trip a wonderful experience. We had the chance to saw many animals due to the experience of our guides. We were capable of exchanging half the time in French with Vianney our guide, and we were provided a ton of informations on all the places we visited and on all the people we talked to. Everyone simplified our trip and made our worries disappear.
We highly recommend Encounter Africa Safaris and more precisely our two guide Vianney and Sunday, who did everything for us and were, for sure, one of the best part of our trip!

Lukas   –  
Czech Republic CZ
Visited: July 2021 Reviewed: Jul 18, 2021

Email Lukas  |  35-50 years of age  |  Experience level: 2-5 safaris

Great trip, great guide and driver, great country.
5/5

Helpful planning, flexible to additional wishes. The guide and driver provided great support. Everything went very well on the trip, despite some continuing restrictions. I really enjoyed it. Thank you.

Maya Smith   –  
United Arab Emirates AE
Visited: February 2021 Reviewed: Feb 22, 2021

Email Maya Smith  |  20-35 years of age  |  Experience level: first safari

Outstanding trip provided by encounter Africa and our tour guide Namaralex !!
5/5

Very professional company and tour guide!
Namaralex made sure we were satisfied the whole time and enjoying our time !
He made our trip unforgettable!
Thank you so much!

Susan Bruin   –  
United States US
Visited: February 2020 Reviewed: Mar 31, 2020

Email Susan Bruin  |  65+ years of age  |  Experience level: 2-5 safaris

No Worries with this Safari Tour
5/5

Communications with EAS was always prompt, respectful and helpful. Online payment easy and we didn't have to pay 100% way ahead of time.
Our Driver/Tour Guide Elias was excellent-- his driving, communication and multi-language skills, and naturalist knowledge! He knew so much about the wildlife and even bird identification for my birder husband. He tailored our pace, breaks, lunch stops, etc. based on our desires, trying to provide the best experience for each of the 4 of us. When a closed border crossing or rain created some schedule delays (missed activities on a certain day), he adjusted and found ways to make sure that we got to still do all those activities on our itinerary before we left Uganda. He was attentive to stopping frequently for photos that we wanted, and was the first of many game drive vehicles to find a leopard. The Kazinga Channel cruise was one of the best "safari" experiences we ever had-- so close to so many elephants, hippos and other animals. Our gorilla-trek and chimpanzee-trek were highlights for sure, but the other wildlife-related activities and village visit were great. The lodgings selected were all superb. We were also happy to always have an ample supply of bottled water, and meals were all very good.
The only thing that I would have liked more would have been if the tour guide talked more about Uganda, like during our highway drives, about Uganda's history, current government, politics, religions, traditions & beliefs, cultures, lifestyles. He answered questions, but I prefer a Guide who disseminates as much information as possible to us USA tourists who arrive knowing nothing about Uganda or its people.

Nadia   –  
Indonesia ID
Visited: February 2020 Reviewed: Mar 9, 2020

Email Nadia  |  20-35 years of age  |  Experience level: first safari

Efficient 2D1N Trip
5/5

Overall, an efficient 2D1N trip covering two neighboring countries. We chose to do the gorilla trekking in Uganda since it is a more affordable option, but still manage to city tour Rwanda's capital city. Would highly recommend to those people who do not have much time.

Abdul was our guide for the trip and he was very attentive. The day we had to drive cross country from Kigali to Bwindi National Park (7 hours drive), the border happened to be close for 2-3 hours. So Abdul took the initiative to phone his colleague to drive another car to the other side of the border.

After clearing custom at Rwandan side, we left our car behind and walk 100 meter to Ugandan customer. Upon clearing Ugandan custom, we took the other car driven by his colleague to continue our drive. His colleague would then wait to get our original car. It was such a thoughtful way in making sure we would not waste time getting stuck at the custom.

On the day of our trek, Abdul ensured that we were assigned to the right gorilla family. We were initially concerned as the average return trip takes around 8-10 hours. In order to catch our flight, we have to complete the trekking within 4-5 hours max. Abdul helped us communicate to the rangers to assign us to the gorilla family closest in distance to the main road in order to avoid taking the risk missing our flights.

Thank you for the hospitality, Encounter Africa Safaris.

Regards,
Josh & Nadia

Caleb   –  
Uganda UG
Visited: March 2020 Reviewed: Mar 8, 2020

Email Caleb  |  20-35 years of age  |  Experience level: 2-5 safaris

Gorilla trekking with Encounter African Safaris
5/5

The Safari met nearly all of my expectations. The traveling went smoothly, the company was amazing, and the gorilla experience was astonishing! I of course only wish we could spend more time with the gorillas. I definitely recommend going gorilla trekking with Encounter African Safaris company. This truly was a once in a life time, must do experience.

Toby   –  
United Kingdom UK
Visited: February 2020 Reviewed: Feb 28, 2020

Email Toby  |  35-50 years of age  |  Experience level: 2-5 safaris

Efficiently arranged gorilla permits
5/5

Efficiently arranged gorilla permits for us. Replied to emails within minutes or hours with excellent English. Offered for us to pick them up from their office or drop to our campsite. Recommendaled to reduce the anxiety of arranging gorilla permits!

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 20
  • 3 star 3
  • 2 star 1
  • 1 star 0
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