.......life is a safari, let's conquer it together
Mwema Africa Safaris
- Located In:
-
United States
- Size:
- 5-10 employees (Founded in 2013)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $65 to $250 per person per day (USD, excl. int'l flights)
Reviews
Email Ryan | 20-35 years of age | Experience level: over 5 safaris
Adventure in Africa
Simon's organisation, communication and knowledge ensured that my two safaris were simply amazing. His attentive nature via Whatsapp completely affirmed the fact that I had made the correct decision after choosing to book with him. He provided a variety of different and detailed quotes as my requirements changed. He then ensured everything ran smoothly before, during and after our collection by the drivers.
I'll be back in East Africa next year and will undoubtedly use his services again.
DE
Email chris & veronica | 50-65 years of age | Experience level: first safari
Great Guide and tour
had a great time in our 2 days amboseli safari,
6 o'clock in the morning at the airport,
guide was waiting for us for starting an excellent tour
thank you
SN
Email Arthur | 20-35 years of age | Experience level: 2-5 safaris
Good but some obvious improvements
Good :
- Communication over email and whatsapp was good and fast.
- The guide was friendly and knowledgeable.
- The first 2 hotels (in Aberdares and Samburu) were amazing.
- Great night safari in Ol Pejeta
- Very nice parks altogether.
To improve :
- The duration of drives from a park to the next had been underestimated of an hour or so each time. Long drives on the road and less time for safaris.
- The itinerary included 4 parks which was too many in our opinion for only 6 days, especially as drives were longer than expected. 3 parks would have been enough.
- On our last day, the hotel booked by Mwema (Falcon Heights) was 35 minutes down the road from the entrance of the park. We lost over an hour and a half that day driving back and forth.
Reply from Mwema Africa Safaris
Posted on Jul 19, 2017Thank you for the review. We gladly take your feedback and will endeavor to make improvements in our services.
Email Susannah | 50-65 years of age | Experience level: first safari
Customer Service Improvement Required
Our initial contact with Simon Mwema was very good. However, this deteriorated after we had paid. We had received 2 different times for the flight departure for our safari. I repeatedly tried to clarify this with no answer to my emails. It was not until 2 days before our departure from Australia that I received an email but with no departure time on the form. Finally, I received the time(1/2 hour earlier than previously stated) and the fact the flight was with a different airline. We tried to confirm the flight time just prior to the safari but did not receive an answer. This was all very unsettling.
Reply from Mwema Africa Safaris
Posted on Jul 19, 2017Hello Susannah,
I admit that the email exchange was slow at some point and sincerely regret the nervousness it caused. This was occasioned by some internet connectivity issues in the office during the later stages of our email communication. The problem has since been resolved and emailing is back to normal. I can assure you that slow email response is not the norm with me. All in all, I am happy your safari started and ended with no hitches.
Best wishes,
Simon
US
Email Terry B. | 65+ years of age | Experience level: 2-5 safaris
Everything worked great exce[t for a small confusion on airport arrival.
I had excellent contact prior to arrival, and good understanding of personal needs and problems with Simon.
Pretty well everything worked out as planned and in a timely fashion. Mwema people did all that was expected and then some. I would certainly go with them again, and commend all involved.
PH
Email Anne | 50-65 years of age | Experience level: over 5 safaris
Excellent 5-day private Kenya Safari
Private family safari by Landcruiser to Aberdare, Lake Nakuru and Masai Mara National Parks. Efficient and responsive service. All details were as expected: accommodation, locations visited, transport. Friendly, knowledgeable guide with good driving skills. Vehicle was somewhat old but completely fit-for-purpose. Overall an excellent experience which can be highly recommended.
extraordinary! amazing!
Everything outstanding. The guide (Good luck), the truck, the hotels, the landscapings, everithing! More people should do a Safari with thhis company. Best prices also!
US
Email Michael Helm | 50-65 years of age | Experience level: first safari
Taste of Zanzibar
We booked a short Zanzibar tour as an add-on to a safari trip. Zanzibar was our flight/jet lag recovery spot. Simon was very responsive to our wishes, got us a snorkel trip to Mnemba island and a short stay at Kendwa. Took care of every detail of our transfers and two short (too short!) tours of Stonetown and a Bububu spice farm. Simon also booked our flight from Zanzibar to the start of our Serengeti safari in Arusha. We left wishing we'd had more than a taste of Zanzibar, but we had went very well. We were also able to arrange to pay in advance - this was a very useful convenience to us for this part of our trip.
DE
Email Christoph | 20-35 years of age | Experience level: first safari
Great experience and good organisation
We had a very good Safari with great experiences in Tarangire, Serengeti, Ngorongoro Crater and Lake Manyara.
The organisation was also good and due to our driver we felt also safe as he told us many things about the landscape we drove through.
RU
Email Elena | 35-50 years of age | Experience level: first safari
Our first great safari
It was our first safari. But we really liked it. Simon is very responsible to all our requests. Helped to choose the best option for a safari, as well as a convenient payment system. Everything was organized at a high level. Our guide Anthony is very experienced. It seemed that he knew all the roads and all the best places. We look forward to our new trip together with Mwema Africa Safaris.