Reviews

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CN   –  
United States US
Visited: July 2019 Reviewed: Aug 8, 2019

Email CN  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of CN and not that of SafariBookings.
Worked out but stressful
3/5

I used Flash Mc Tours to do day trips in Nairobi and to provide driver service as we were flying in and out of Nairobi to Zambia and Tanzania. The first driver went to the wrong terminal. Fortunately, my son had a phone that could make international calls so the driver finally was contacted and provided the ride to hotel. The next day, a different driver picked us up on time and did a great job taking us to Amboseli NP. Our main contact Peter seemed disorganized and wanted us to provide flight information repeatedly. He also forgot to schedule a driver for one day until we reminded him.

The last day we had a city tour. Our driver was nearly an hour late with Peter and the driver pointing out that it was the other's fault. Our city tour driver told us that he specialized in city tours but really turned out to just be a very pleasant driver. He provided very little information.

If you are going to use Peter and Flash Mc Tours, I suggest that you constantly remind Peter about your needs. Perhaps our problems would have been less if we had a continual safari instead of needing services over 2 weeks as we flew in and out of Nairobi. However, I was upfront and contracted with Peter for the services before arriving in Nairobi.

Reply from Africa Flash Mc Tours & Travel
Reply from Africa Flash Mc Tours & Travel
Posted on Aug 8, 2019

Jambo CN,

Thanks for choosing to travel with us, and writing us the review. This will help us improve on our short comings. My apologies, and I take responsibility for any delays and inconvenienced caused.

Allow me to give a short explanation,

1) When you made the booking for your transfers, you only shared the details of your arrival time, but not the actual flights details, thus when we sent a driver to pick you up, and did not have the flight details, he may have gone to the wrong terminal, as different flights use different arrival terminals. Thus if I had the actual flight details, it would have helped a lot. The flight number would also enable us to know, if there were any delays with your flight. This is the reason, I would always email you, to request you to send us the flight details even though we had the time of arrival.

2) As for the City Tour, we were meant to begin with a visit to DSWT and only opens up for 1 hour between 11:00 am and 12:00 noon. The schedule was to pick you up at 09:00 am, but since it happened to be a Sunday and there was no traffic, I thought, it would be best to pick you up at 10:00 am, so that you do not wait for long before being allowed for the viewing. I sent an email, but on the change, but it must have been a bit late, as I had spoken to your driver as well.

I can however assure you that, this shall not happen again, and I will work on all the other areas you mentioned. Thanks once more for choosing to travel with us.

Chi   –  
Kenya KE
Visited: July 2019 Reviewed: Aug 4, 2019

Email Chi  |  35-50 years of age  |  Experience level: first safari

Great customer service
5/5

We booked 2-day Amboseli safari tour from Nairobi. The customer service during the arrangement of the tour was amazing. Their responses were always prompt and very kind.The arranged accommodation of Kibo safari was also very comfortable. Nice food, friendly staff, exciting Maasai dance and beautiful stars made the tour unforgettable one. Needless to say, we were totally satisfied with wild animals in Amboseli. Elephant, in particular, were so lovely. I strongly recommend Flash McTours and Amboseli.

Linda   –  
Denmark DK
Visited: July 2019 Reviewed: Jul 31, 2019

Email Linda  |  35-50 years of age  |  Experience level: 2-5 safaris

5 days safari to Aberdare, Lake Naivasha and Masai Mara
5/5

We are traveling as a family of 4 and had the best 5 days safari with our great driver and guide Simon.
We experienced three different types of nature on our trip - spanning from a forest with lots of elephants and buffalos right outside the lodge over to a lake with rhinos where we could walk around on Cresent island among giraffes and Zebras with a local ranger to finally reaching Masai Mara with several game drives.
We saw all of the big fives except for the rhino and Simon did a fantastic job taking us to see as many of the many different animals as possible. He went above and beyond to show us as much as possible and in general making sure we felt comfortable and had a good time.
We would like to highlight the Zebra Plains Mara camp as the most fantastic place to stay - right in the middle of the savanna with animals right outside the tent during the night but also great food and the best atmosphere - hosted by the most friendly and helpful staff.

All in all an amazing experience and we can highly recommend FlashMcTours and in particular Simon our driver.

Wenting   –  
China CN
Visited: July 2019 Reviewed: Jul 25, 2019

Email Wenting  |  20-35 years of age  |  Experience level: first safari

7 days Masai Mara, Nakuru, Naivasah, Amboseli 5 star experience
5/5

Africa Flash Mc is very professional and provided an unforgettable trip for us 4. I have exchanged many emails with Peter before the deposit was paid and all his advice are proved to the point. We enjoyed excellent service during our trip. Our car was a land cruiser and it was in very new condition.The guide is Edward, who is experienced and patient. My mother wanted to take pictures of the sunrise and sunset, and he took us to the right place and arranged the time appropriately. He also arranged our meals and rest well on the long way. Edward cleaned the car every day and make sure we have enough water. In the masai mara we found 4 of the African big five, but unfortunately we didn't see leopard.We have a wonderful memory and we are really grateful to Peter and Edward. I strongly recommend this company to everyone who wants to go a safari. By the way, I think their logo is quite cool. They have logos on the receipt, the mineral water labels and even on car cushions.

Rosie   –  
United States US
Visited: June 2019 Reviewed: Jul 22, 2019

Email Rosie  |  35-50 years of age  |  Experience level: first safari

Fantastic experience!
5/5

We were so incredibly pleased with Africa Flash McTours. The number one thing that stood out to me was the level of communication. That was initially what got me interested in working with this company. I reached out to a total of three different groups and Peter was the first to respond with a detailed itinerary and clear explanation of the tour. Everything ran perfectly smooth. My dates changed numerous times and Peter was VERY flexible and patient. The communication before we left for Kenya was great. I had numerous questions that were answered very quickly through email and often times through what's app. I was appreciative that the company valued my concerns before we embarked on the trip. During the actual safari, our guide Patrick (Baranga) was fantastic. He was incredibly informative. I especially liked that he turned the car off while we watched the animals. We would occasionally come across another group and the driver would leave their van running. It seemed so out of context in this beautiful landscape to hear engines. It's the little things that make a difference! I also appreciated that Patrick seemed to understand our timing. He seemed to have an innate sense of our needs without us requesting things. For example, he could sense how long we wanted to watch the animals, when we were hungry, etc. His internal metronome was strong! He was clear on expectations and patient with my abnormally slow energy in the morning as well. At the end of the trip we left our jackets and Peter had them sent to us...nice finishing touch to an incredible team that took care of us from start to finish. I would highly recommend Africa Flash McTours.

Oliver   –  
Austria AT
Visited: July 2019 Reviewed: Jul 21, 2019

Email Oliver  |  20-35 years of age  |  Experience level: first safari

All in All a 5 star experience
5/5

Although there was some reschedules it was marvellous, especially since we saw nearly every animal of Kenya's wildlife. Especially the two drivers named Patrick were super friendly. The driver in Amboseli was not our favorite, maybe because of cultural differences. As a Masai he is treating women differently. We have to accept that. But with regard to tipping he was to demanding and unfriendly although it was in our view generous respectively reasonable. Our first lodge was not on the level like the other two, especially the room standard as well as food quality and offer. Maybe it could be changed, to excel the overall experience. Although we have to point out that the staff was very friendly and it was nearby the park. One time we had food poisoning. We suppose it was due to the buffet in the motel nearby Lake Naivasha. Since also the Scottish tourists we met during our reschedule has suffered similarly. But we are not sure. What I did not like was that I had to insist on our last tour in Amboseli, which you had not mentioned although it is in the tour outline. This and the rescheduling maybe costs one star out of 5 but since it turned out that all was fine at the end and it was overall a very awesome experience we give 5 stars.

Matt   –  
United States US
Visited: June 2019 Reviewed: Jul 14, 2019

Email Matt  |  20-35 years of age  |  Experience level: first safari

An Unforgettable Experience and Adventure
5/5

My wife and I decided to go to Kenya with Africa Flash McTours for our honeymoon and it was truly an unforgettable time. Peter, the company director, was honestly a huge highlight of the entire experience. He is EXTREMELY friendly, organized, and prompt with his responses. He even went above and beyond by organizing a special birthday surprise cake for my wife in Lake Nakuru that blew her away. Our guide, Simon, was a huge sweetheart who answered all of our questions, made sure we were always comfortable, and took us to all the best parts of each national park while also making sure we had the best views of each animal. You ride in a 9 seat van that has an open roof for viewing.
The 6 day tour itself is the perfect amount of time for a Safari in my opinion. This was our first time and it truly is mesmerizing. The first time you have a lion or an elephant come up right next to your vehicle will blow you away and have your heart racing. The Masai Mara was our personal favorite, and our guide's, as it is absolutely ginormous and you will see dozens of animals within the first five minutes of entering it. There is just so much to see and it was thrilling trying to find the next animal and get a great view of it. Lake Nakuru and Amboseli (make sure to bring bug spray here) are also both stunning with a few different animals, but completely different geographies. Simon even detoured us to the optional Lake Naivasha where we got to actually walk around an island along with the giraffes and impala. Definitely worth it. Our only complaint was that the drive between each park is VERY long, but it's nice that you get to see such a big section of the country.
We chose the luxury package and all of the lodges were fantastic. Good food, and comfortable rooms, where the staff make you feel right at home (make sure you have small bills to tip the porters!). The Lion Hill Lodge in Lake Nakuru was our personal favorite as you can't beat the spa prices and the bartenders made the best drinks there, but you definitely spend more time looking at the animals then you do at any of the lodges anyways.
Lastly, the optional Masai village tour is also worth it. While at first it seems like they might be just trying to take your money, once you see the school and the kids and their clothing it is hard to not want to help as much as you can. Truly an honor to get a chance to visit them.

Thank you Africa Flash McTours! Such a great experience and I always felt very comfortable and trusting with this company. Make sure you go with them on your next Safari!

HarpreetKPaul   –  
United Kingdom UK
Visited: May 2019 Reviewed: Jul 12, 2019

Email HarpreetKPaul  |  35-50 years of age  |  Experience level: first safari

3 day Lake Nakuru & Naivasha - Gorgeous, Luxury Tour
5/5

A gorgeously comfortable jeep picked us up and set us off an a beautiful adventure. We picked this short safari as we were travelling with my parents, disabled sister and 20 month old daughter. Everyone found it comfortable and we saw lots of incredible animals and birds. The guide spent extra time trying to locate a big cat! The luxury lodges were incredible and the food available diverse and delicious. We went to small national parks, making it easy to see zebras, giraffes, rhinos, waterbuck, buffalo, baboons, monkeys, gazelles, antelopes, flamingo, hippos and more. The ease and comfort was all very much what we needed for our family! Fantastic communication and organisation throughout.

Ariel   –  
Luxembourg LU
Visited: June 2019 Reviewed: Jul 4, 2019

Email Ariel  |  35-50 years of age  |  Experience level: 2-5 safaris

Absolutely great!
5/5

Excellent service, better than advertised with super friendly staff!

Michael   –  
Australia AU
Visited: June 2019 Reviewed: Jun 20, 2019

Email Michael

Excellent safari in Kenya and Tanzania, an unforgettable experience.
5/5

My partner and I booked with Africa Flash Tours after reading the many positive reviews - and they were not wrong.
We went on the 11 Days Best of Kenya and Tanzania Camping Safari. The entire process from arranging/booking to the safari itself was seamless and professional.
Peter managed our booking and itinerary, with prompt responses (same day responses to emails even despite timezone differences) and also catering to itinerary changes that were required to fit with our holiday timing.
Our drivers Anthony (Kenya) and Praygod (Tanzania) were excellent in both their driving skills and knowledge in everything from the animals, to the flora and history of their respective countries. In Tanzania, we were also joined by a cook, Steven, who prepared our meals during the basic camping days of the safari - all of which was delicious and plentiful.
Would highly recommend Africa Flash to anyone planning a Safari in Kenya or Tanzania.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 285
  • 4 star 35
  • 3 star 5
  • 2 star 3
  • 1 star 7
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  • All corporate and/or tour info is provided by Africa Flash Mc Tours & Travel, not SafariBookings
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