Reliable safari packages for international market
Africa Flash Mc Tours & Travel
- Office In:
- Size:
- 10-20 employees (Founded in 2008)
- Member Of:
- KATO, Ecotourism Kenya & Travelife
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $500 per person per day (USD, excl. int'l flights)
Reviews
Email Justin Treweek | 35-50 years of age | Experience level: first safari
Well organized with a personal touch
We booked our two week safari and beach tour oof Kenya, Tanzania and Zanzibar with Africa Mc. Flash. We had a fair idea of what we wanted to do, so we sent our outline to Peter and he did the rest. Everything was handled very professionally, our safari drivers were great, the choice of hotels were perfect and we got to do what we had planned for our tour. Despite short time, we saw all of the animals that anyone could want to see on safari, and we had a great relax in two different resorts on Zanzibar. I would recommend Africa Mc. Flash to anyone, although not as slick as some of the bigger operators, we got the presonal touch, which was much appreciated. All in all, top grade!
US
Email James | 35-50 years of age | Experience level: over 5 safaris
Our guide, Dennis, was never on time, and never even showed up the final day, leaving us stranded!!!
Everything leading up to the safari dealt with Peter, who led me to believe everything would go seamlessly. The safari was an absolute disaster. We never even met Peter, and our guide was so late each day that we missed activities in the morning, afternoon and evening each and every day. Moreover, on the last day, he was slated to pick us up for a private tour at 3AM at our hotel, and never showed, never called/texted, and to this day, we have never heard from him or Peter. After 10 African countries, this was the worst experience we had by far! Stay far, far, far away!!!
Reply from Africa Flash Mc Tours & Travel
Posted on Sep 5, 2016Hello James,
Greetings from Africa Flash McTours.
Thank you for taking time out to post your review of Africa Flash McTours on Safari Bookings.
Kindly allow me to clarify that at Africa Flash McTours, my team and I value all our guests and treat them all as valuable since they are the reason for our being. Services offered to all our valuable guests are also of the same standard. Any variation of the service standard is most of the time supplementary which the individual guest may have paid for separately. In regard to your complaints;
I want through it, and realized there was much that was not tended to, but on following up with your guide I also realized you made some arrangements with him that were not part of our initial itinerary, that caused your disappointment;
1. You requested to be taken to be local town center in the middle of the night, which only exposed you to threats that were unwarranted for. The guide could not do this as this would mean putting you in harms way.
2. Planning a 3 am safari to Amboseli that, never went through the office, and was not part of the itinerary, and I only came to learn of it through your review. This is not allowed with the ministry, to move our guests in the night. You should have consulted with me on this.
I only disputed the above, because of the above information, which should have been communicated to me. Should anything have happened to you, I would be fully liable yet I was not even consulted.
I am sorry for the bad experience, and sorry that I couldn't meet on the day of the safari, but this is because I was not in town and all the safari arrangements had been made prior. I have taken further disciplinary measures with the guide, to ensure this never happens and also put a team in place to ensure that all our clients are met not only, by our guide for the safari but also the an office representative of the company.
Please plan to your next safari with us and we shall ensure you have a memorable one.
We at Africa Flash McTours always endeavor to exceed our guest expectations.
The team and I look forward to hosting you again.
US
Email Robyn | 20-35 years of age | Experience level: first safari
Excellent Safari
I had a great time on this safari. Our guide was amazing during our safari. He was very accommodating with driving around to see the animals that we wanted to see. He was also extremely knowledgable about each of the animals and gave us little tidbits on each. He even quizzed us on the topics for fun! I would highly recommend this company for any safari in Maasi Mara.
DE
Email Victoria | 20-35 years of age | Experience level: first safari
Amazing safari - more than we could ever have hoped for!
We had the most amazing safari experience!!! Unbelievable and undescribable!
Peter organised the entire trip perfectly - he responded immediately to all emails and questions and was always super helpful and obliging! All the timings were great and the whole trip was organised to a tee. He even managed to compile a great group with whom we travelled - no idea how he did that but we couldn't have wished for better.
Cyrus (also known as "The Doctor" who makes all safari dreams come true) was our amazing driver and guide for the week! Our group had the best time ever with him. Cyrus has incredible eyes that see every animal around, incredible ears that follow all radio signals and of course incredible driving skills for lots of African massages. He was also such a great companion to chat to and have fun with. Again: we couldn't have asked for better in any way whatsoever!
Thank you to the entire team!!!
And of course we are recommending to anyone who will listen to us :)
be careful - wrong itinerary
I'm so sorry, but be careful. You can't trust the company.
The itinerary was wrong (5 days Mt Kenya, 2 days Samburu NP)
and you can't trust the stuff:
I left my luggage in the office, and after the Climbing, I missed my electronical values.
Reply from Africa Flash Mc Tours & Travel
Posted on Aug 6, 2016Dear Eva,
Greetings from Africa Flash McTours.
Thank you for taking time out to post your review of Africa Flash McTours on Safari Booking.
Kindly allow me to clarify that at Africa Flash McTours, my team and I value all our guests and treat them all as valuable since they are the reason for our being. Services offered to all our valuable guests are also of the same standard. Any variation of the service standard is most of the time supplementary which the individual guest may have paid for separately. In regard to your complaints;
1. For the mount Kenya trekking safari, you were supposed to join a group, but the other members of the group that you were to join, changed on the dates of their safari, this however does not mean that we have to cancel anybody else trip booked on the same dates, even if it cost us more to take you alone, as the cost for hosting on person alone while trekking is the same as if we had 3 people. Thus there was no saving on our end.
2. You also requested we change the route while at the foot of Mount Kilimanjaro, from Sirimon to Chogoria, which I was fine although there was a higher cost implication on our end. You can check this online based on the cost for the trek I offered and the one the route you requested, thus you asked we change the itinerary for you and we obliged.
3. For the Samburu safari, the park is divided into 3 parts, i.e Samburu NP, Buffallo Springs and Shaba. Once we enter into the gate of any of this park we have to pay our clients park fees for the 2 nights. With this park fees you are supposed to utilize the 48 hours you are there and we take our clients to this 3 parks as the cost of the park fees allows. From previous safaris we take this seriously and ensure you get to enjoy all the park has to offer, which we did, so I am sorry if this was a mistake and we since you wanted to visit Samburu alone.
4. As for the Ipad, I requested you come to the office after your safari, but you declined. I however followed up on the same. You did not mention of any valuables in the bag that was left at the office. I made a formal complain on this, but you didn't come so no one could back for the insurance to cover for this. Also we have not had any such incidence before.
Please plan to your next safari with us and we shall ensure you have a memorable one.
We at Africa Flash McTours always endeavor to exceed our guest expectations.
The team and I look forward to hosting you again.
Email Mark | 20-35 years of age | Experience level: 2-5 safaris
Great Experience, Very Professional
We did a 3-day, 2-night safari to Masai Mara from Nairobi. Everything was as planned and the staff and driver were very professional, timely and communicative. Peter was constantly in touch to ensure we had a good experience, and our driver to and from Nairobi was helpful and responsive to everything we asked to do. The Mara was beautiful and we would definitely book again through Africa Flash Mc Tours.
US
Email bram | 35-50 years of age | Experience level: 2-5 safaris
Our time in Africa-July 2016
My father and I recently booked a safari in Kenya with Africa Flash MC Tours. Peter was a tremendous asset in assisting us
with our planning and decision making. He was extremely responsive with all of our inquiries and equally accommodating. The price was quite reasonable and the service was exemplary. The hotels were really nice and they added significantly to the experience. Our guide, Cyrus, was extremely kind, professional and very well aware of the game parks. He treated us well and brought us to some amazing sights in Amboseli and the Masai Mara. I would highly recommend Peter, Cyrus and Africa MC Tours if you are considering a trip to East Africa.
Email Frantz | 20-35 years of age | Experience level: over 5 safaris
Great time!!
My first trip with Africa Flash Mc Tours was to Amboseli National Park. We had a fantastic three days there. The hotel was great! Cyrus was amazing and the Park speaks for itself. Cyrus knew where to take us on any giving day to see the animals. Peter himself came to our place to introduce us to the driver. That was a nice personal touch. Everything went well! So much so, I planned another trip with them immediately after.
Email TG | 20-35 years of age | Experience level: 2-5 safaris
Great trip!
Peter orchestrated the logistics with speed and professionalism. From start to finish we were quite pleased with the entire tour. The Sarova Lodge in Mara was also very nice. Leonard was a fantastic guide. He was always on time or early and ensured that we saw all of the animals in the Mara (including the cheetahs!). We only did 2 days (1 night) in the Mara since we were pressed for time. Leonard ensured that we were able to do everything that we wanted to do (e.g., visit Masaai Village, stop at Market to buy jewelry) despite our time constraints.
I'm honestly shocked to read some of the bad reviews. We had such a great experience and would highly recommend this tour company.
HK
Email Rebecca | 20-35 years of age | Experience level: 2-5 safaris
Unreliable and dishonest company
** Update September 22, 2016 **
We still didn't receive any refund from Africa Flash Mc Tours.
** Original review **
Beware when booking with this company. Peter who runs this company is a very dishonest man and his company is NOT registered with the ministry of tourism in Kenya.
I booked a trekking/safari tour with Africa Flash Mctours and made the full payment a month in advance. After flying 12hours to start my safari tour, peter and his tour guide was no where to be found. He claimed to be sorting out money issues at the bank but after waiting several hours for him at the hotel, peter never showed up.
This issue was brought to the ministry of tourism and found out that his company is not a legally registered tour company. DO NOT put your trust in booking with this company.
Peter offered to make a full refund to us as we never got to even start our safari tour. Til this day, Peter still has NOT refunded all our money. It has been almost 4 months.