Reviews

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Reggie   –  
Ethiopia ET
Visited: March 2018 Reviewed: Mar 22, 2018

Email Reggie  |  50-65 years of age  |  Experience level: 2-5 safaris

Once we were on the safari, it was excellent!
4/5

Pros
+ Safari vehicle
+ Safari camp - Kibo Safari Camp: Beat expectations for accommodations, service and food.
+ Safari: Amboseli NP - great variety of animals to be seen. Great long weekend get-a-way!
+ Hotel pickup & airport dropoff.
+ Staff: driver was safe and courteous.
Cons:
- Traffic to and from Nairobi was absolutely horrible.
- Third person added to safari which was unannounced by tour operator. Caused 1 1/2 hour delay.

Aurore   –  
France FR
Visited: May 2018 Reviewed: May 13, 2018

Email Aurore  |  35-50 years of age  |  Experience level: first safari

Great time around lakes and volcano
4/5

We had a great time on this three days trip. James our guide was amazing and Edward half guide half driver friendly. Lake Nakuru is incredibly beautiful. We saw rhinos and a lion on a tree. Peter was always answering and trying to do his best to make our trip memorable. Once we had a problem with the hotel. He solved it quickly. Always with smile and with respect and sympathy.

Riddhi   –  
Qatar QA
Visited: August 2019 Reviewed: Aug 21, 2019

Email Riddhi  |  20-35 years of age  |  Experience level: first safari

Great experience. Knowledgeable tour guide and decent stays
4/5

Everything was great.. only stay at masai mara could have been better. Tour guide Edward was good.

Reply from Africa Flash Mc Tours & Travel
Reply from Africa Flash Mc Tours & Travel
Posted on Aug 21, 2019

Jambo Riddhi,

Thank you for travelling with us on our 6 days Masai Mara, Lake Nakuru & Amboseli Economy Safari, and taking time to provide a feedback on your safari experience.

We appreciate your positive feedback on the guide and the tour.

As for the Masai Mara accommodations, we offered you different accommodation options to choose from, and based on your budget, you chose that one you stayed at in Masai Mara, however I had given an option to upgrade the accommodation at a fee, but that was not possible due to budget constraint.

We shall however keep you observation in mind and advise, future safari prospects on the same.

Hopefully this shall not be your last Africa holiday safari in Kenya. From us to you we say, "Asante & Welcome Again!"

Mel   –  
Argentina AR
Visited: September 2024 Reviewed: Sep 25, 2024

Email Mel  |  20-35 years of age  |  Experience level: first safari

Amazing Safari Holiday
4/5

We recently returned from an incredible honeymoon safari with Africa Flash, and despite some initial hiccups, we can't praise them enough!

The team tailored our trip to perfection, notifying hotels of our special occasion and ensuring a warm welcome. The carefully curated itinerary took us to stunning hotels and national parks, exceeding our expectations.

Our exceptional guide, Simon, was the true highlight. His expertise and passion for wildlife shone through as he skillfully maneuvered us into prime viewing positions, often mere feet from the animals. Simon's constant communication with other guides ensured we were always in the right place at the right time.

However, there were some areas for improvement:

•⁠ ⁠Africa Flash forgot to inform us that we needed a visa for Kenya, which caused unnecessary stress upon arrival. Thankfully, they expedited the visa process at the airport.

•⁠ ⁠On the first day, there was a miscommunication, and our guide wasn't aware of our arrival, leaving us waiting at the airport for over 3 hours.

•⁠ ⁠Communication regarding our lost luggage issue could have been better. While they ultimately resolved the issue, it took over a week, and we would have appreciated more frequent updates.

Despite these issues, we wholeheartedly recommend Africa Flash, particularly Simon, for an unforgettable safari experience. Their attention to detail, flexibility, and dedication to customer satisfaction make them truly exceptional.

Wai   –  
Hong Kong HK
Visited: September 2024 Reviewed: Sep 29, 2024

Email Wai  |  35-50 years of age  |  Experience level: first safari

All arranged but slow to respond.
4/5

We shortlisted FlashMc and another operator because they were the only two out of ten that reached us after the Gen Z protest. We chose FlashMc because it was flexible with our request of not staying in Nairobi. As other posts were saying, Peter is great in planning and replying to the customers, but once selected, the communication is gone.

Don't get me wrong, the trip was fantastic. Simon the guide was funny, knowledgeable and loves his job. The lodges arranged were great. But customers need the usual communication like what is the progress, when payment should be made, who would be picking up at the airport etc. Customers pay thousands of dollars and fly thousands of miles, and may have planned this trip for months. A bit of reassure from time to time would be nice.

There are a lot more than what cameras can capture. Seeing with your own eyes is more enjoyable than making your own Planet Earth channel.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 281
  • 4 star 35
  • 3 star 5
  • 2 star 3
  • 1 star 7
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