Ker & Downey® Africa staff
Ker & Downey Africa
- Located In:
-
United Kingdom
- Size:
- 50-100 employees (Founded in 2012)
- Member Of:
- APTA, SATSA, CTT & Safe Travels
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $500 to $950 per person per day (USD, excl. int'l flights)
Reviews
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Email William G | 50-65 years of age | Experience level: first safari
South Africa Luxe-Adventure of a Lifetime
In a time where we depend on technology so regularly to run our lives, it is important to remember that we are people. It is our experience with two very special people at Ker & Downey Africa that made this the best trip of our lives. Sarah Morris, our adventurist, and Zeena Ponto, our Customer Experience Coordinator, planned, designed, and arranged the most luxurious South African adventure to celebrate our 40th wedding anniversary.
After I made an inquiry to Ker & Downey about visiting South Africa, I was promptly contacted by Sarah. She gathered as much information from me to make this trip unique and special for my wife and me. Oh my goodness, did she and Zeena ever! Working with a travel agency has never been such a pleasure. The communication was always prompt and informative, whether through email exchanges or telephone conversations.
No detail was overlooked. Every airport transfer, hotel accommodation, South African airline booking, safari camp, restaurant reservation, and custom tour was perfect. It would not have been impossible for me to arrange such a wonderful adventure without Sarah and Zeena.
I want to especially thank Sarah and Zeena for selecting andBeyond Phinda Forest Lodge and Lion Sand Narina Lodge and Samsara Africa.
The two safari camps were spectacular and uniquely different, but both had fantastic game drives, luxurious accommodations, outstanding dining and the most exceptional staffs who cared for us in a way we never expected. They anticipated every need and exceeded every expectation.
Samsara Africa, specifically, Leonard McMillan, is a category unto itself. Leonard brought a new meaning to "personal custom tour". We spent two days with him touring the Winelands and the Cape. Our time with Leonard is reason enough to look forward to our return visit to South Africa.
Ker & Downey Africa will plan our next visit to Africa, and there definitely be a next visit!
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Email Robert & Elizabeth La De Route | 65+ years of age | Experience level: first safari
Once in a life time, Off the charts, Ker Downey representives were exellent.
Great trip, excellent providers, the trip it-self was far beyond our expectations.
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Email Susan & Chuck Husted | 50-65 years of age | Experience level: first safari
An Amazing Trip, Can't Wait To Return For A 2nd Visit!
Communications from the start were excellent. We had many changes due to family schedules and Emma addressed each change flawlessly. For our safari's, we stayed at Lion Sands Narina at Kruger Park and Phinda at the Beyond Phinda Forest Lodge. Each stay was different and wonderful in it's own way. Our trip was beyond our expectations and every need was taken care of. Victoria Falls was beautiful and we were able to include a couple special events (Tiger Fishing and Sunset Cruise). We thoroughly enjoyed our time in Cape Town. Ryan Strauss was an amazing guide and wonderful companion. Our only wish is we should have booked more time to explore, maybe next time! Truly a trip of a lifetime! Thank you for making this happen!
IT
Email Silvio87 | 20-35 years of age | Experience level: first safari
tour operator very attentive to details and customer care
Safari is a life experience and as such requires adequate planning. Ker & Downey Africa organized the trip optimally. He set the trip to my needs allowing me to admire fantastic places in total safety and relaxation. The tents in which I stayed have exceeded expectations. A special thanks to Rene Gliddon (adventurist) who, with her professionalism, made this possible.
Email Louise | 50-65 years of age | Experience level: first safari
First class!
We are three friends who came together to celebrate a special birthday from three different continents. I cannot praise K&D i.e Emma & Razaan highly enough for making our trip so very, very special. We spent 6 nights as part of the LuxVenture Safari being absolutely spoiled with Birthday Cakes and Champagne, all courtesy of K&D which ensured that what would have been an absolutely amazing trip anyway was further enhanced by the additional special treatment we received. It made the trip absolutely magical.
Vacation of a Lifetime!!!!
Ker & Downey customized a "trip of a lifetime" for our family of 5. They are meticulous about everything down to the last detail. We had an incredible trip with luxury accommodations, outstanding service and wonderful memories. We just arrived back and trying to figure out our next trip.
Email Ivan and Carol | 50-65 years of age | Experience level: first safari
Botswana, Tanzania and Zanzibar.
We have always arranged our own travel arrangements and accommodation when holidaying, but found it difficult to do so for Africa.
After approaching several agents who pushed us towards the standard group tours which only partially fitted our suggested itinerary, we luckily found Ker & Downey and Emma and Razaan in Capetown.
Their exemplary planning and service allowed us to spend an unforgettable month in Botswana, Tanzania and Zanzibar.
Accommodation was excellent, transfers were allways on time and 100 % reliable, and most imprtantly we experienced a wide range of different country, from delta to desert to rainforest to open plains and savanna.
Due to this our interaction with animals, birds, the local people and the environment in general, was nothing short of amazing!
Thanks again to Emma and Razaan, BEST HOLIDAY EVER!
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Email Robert Cannon | 50-65 years of age | Experience level: 2-5 safaris
Fantastic Service
We had planned much of our itinerary on our own and intended to do it all ourselves when we became acquainted with K&D and became convinced that they would be value added. Aside from some great recommendations for camps and restaurants, what really impressed us were the small touches, like doing flight check-ins for us (when you are in the bush it is tough to check-in on-line for flights) and getting us good seating on flights, arranging transfers between hotels and planes. We were amazed when we flew into Johannesburg and were met off the plane by a person that walked us through customs, handed us off to someone that got our luggage to a driver outside, who took us to our hotel and then chauffeured us to a night at Carnivore and then took us back to the hotel. I will be recommending K&D to our friends and anyone interested in traveling to Africa.
IN
Email Sudan Mylsamy | 35-50 years of age | Experience level: 2-5 safaris
Marvelous Experience!
It's not often that one encounters an organisation that tends to almost all the details that is required for an safari or otherwise. Ker & Downey were exceptional , especially Sarah Morris who went the extra mile to even co-ordinate with the embassies and push them for providing an visa on time (cutting through the red tape is not easy but they did). With respect to the safari itself, it went without a glitch, there were no unpleasant surprises and all relevant information was shared to the camps prior our arrival. We were a family of six including a nine year old, who wound up having the time of her life in Botswana.
Without batting an eyelid, I'd recommend Ker & Downey. In the end, nothing enriches our lives than our experiences and they strive to ensure just that.
CA
Email Robert | 50-65 years of age | Experience level: first safari
Africa
Every part of our program that was aranged by Ker Downey was great. They did the trip in the proper rotation and the camps they selected from our experience were bang on.
Without sounding too over the top we can only say thanks for the service you did it right.