Ker & Downey® Africa staff
Ker & Downey Africa
- Located In:
-
United Kingdom
- Size:
- 50-100 employees (Founded in 2012)
- Member Of:
- APTA, SATSA, CTT & Safe Travels
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $500 to $950 per person per day (USD, excl. int'l flights)
Reviews
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Email Suzy | 65+ years of age | Experience level: 2-5 safaris
Ker-Downey-Excellent
REVIEW OF OUR TRIP TO SOUTH AFRICA
My daughter and I went to South Africa in the middle of April, 2023. We worked with Sarah and her assistant Bronwen of Ker-downeyaftrica. The initial consultation and several after were with Sarah. She understood immediately what we were looking for, since I am older and have some walking issues. Her first Itinerary draft was excellent, but as we discussed things further, she was more then willing to make adjustments. Everything was arranged for us, Meet and Greet, Private Car with Driver/Tour Guide, Restaurant reservations, Spa reservations and all transportation within the Country. Our stay in Francheek, CapeTown and Mala Mala were absolutely perfect. We consider this our “Magical Holiday”. Thank you, Sarah and Bronwen.
Suzy Gellert and Elizabeth Bottcher
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Email Rafael Aranda | 50-65 years of age | Experience level: 2-5 safaris
Excellent service, they took care of everithing
K&D offered to take care of a trip that i was managing on my own. In this context they matched my price expectations and offered great quality and high professionalism. They took the time to understand my aims and make an offer above my expectations
I travelled with my wife to South Africa (Thornybush) and Mozambique (Bazaruto islands), everything went perfect and we enjoyed the comfort of someone taking care of us. I strongly recommend them.
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Email Sonal Patel | 50-65 years of age | Experience level: 2-5 safaris
Promptly reliable
I would recommend them to plan your Africa trip. Very responsive, prompt and gave us lot of options of lodges.
DE
Email Esther | 50-65 years of age | Experience level: 2-5 safaris
Couldn't be better
One of the best travel agencies. From the first contact we felt more than welcome and Sarah created the perfect tour for us. Even when we came down with Covid 3 days for departure last year, it was not a problem to shift the Safari.
Now we are back from the Safari and everything worked just perfect. We were pampered from the first step until to the last one.
Many thanks to Sarah and her team for this perfect holidays.
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Email Gil Judson | 65+ years of age | Experience level: first safari
Ker&Downey did a fantastic job setting up our trip and then managing the trip - could not be happier
Each of our lodges and tent camps were outstanding - exceeded our expectations.
Our two K&D guides were fantastic-knowledgeable, caring and fun.
Being there in the rainy season was not a problem at all. Not nearly as crowded as June/July - I recommend going in December.
Our trip manager, Sarah, was always available and seamlessly accommodated all our changes.
I will definitely use K&D again.
TH
Email Fiona | 35-50 years of age | Experience level: first safari
Flawless from ideation to execution
Thank you Ker & Downey Africa for crafting the most magical 2 week trip to Tanzania over New Year.
The entire trip was flawless from ideation to execution to being super quick to address any additional requirements/queries we had once we were on the trip itself.
Sarah Morris was on the ball from the moment we reach out to K&D to plan our trip. Respond time to all our emails was very prompt. We even had a group call a few weeks before we traveled to go over all our details, ensure we had all our documents and travel essentials ready. Sarah, Lauren, and Brondwyn also set up a whatsapp chat group to ensure they were always a message away while we were traveling.
I cant imagine Africa without this amazing team and will not hesitate to recommend K&D to anyone looking for a top notch travel agent to plan their once in a lifetime trip!
Asante Sana!
Email Patricia Bywaters | 65+ years of age | Experience level: over 5 safaris
Ker & Downey Africa gave us the trip we asked for, stress free and memorable.
This we hoped would be the holiday of a lifetime for myself and my family and we chose Ker &Downey Africa to organise it for us, we were not disappointed. They listened to what we wanted and came up with an itinerary which proved to be perfect, something for everyone young and not so young. Communications were excellent, when a problem arose they dealt with it quickly leaving us very happy with the proposed solution. This was not a budget holiday but we were happy that it was good value for money, we got what we paid for. From the time we landed on African soil we felt that Ker & Downey Africa were looking after us, they were there for us all the way not for one moment did we have to worry, stress free we asked for and that is exactly what we got. The lodges they chose for us were perfect, we could not have asked for more, the memories we brought home are priceless. Thank you Ker & Downey Africa for organising our dream trip.
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Email Michael R | 35-50 years of age | Experience level: first safari
Amazing and an experience my family will never forget
Sarah put together an amazing itinerary and from the moment we landed in Kilimanjaro to the day we left Zanzibar everything went perfectly smoothly; everything was taken care of and we had an amazing time. I couldn't be more pleased with the way Ker and Downey Africa did everything. Highly recommend!
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Email Cecily | 20-35 years of age | Experience level: first safari
The Best Honeymoon Experience with Ker & Downey
My husband and I booked our honeymoon through Ker & Downey and it was the absolute best experience. They provided top notch service from the point of reaching out to them, to the actual experience while we were in Africa. We worked with Lauren who created a custom itinerary based on our needs. She was exceptional to work with- professional, responsive and very attentive, even getting on a call with us before the trip to walk us through the itinerary so we knew what to expect, what to pack, etc. Once we arrived everything was perfect- from the airport transfers to the incredible accommodations they had booked. We loved our tours in Cape Town and the surrounding areas with our tour guide Wayne, who was knowledgeable and again customized the tour, especially once he got to know us and what we were interested in seeing/experiencing. Laruen and the Ker & Downey team truly put a lot of thought in the overall experience as well, building an itinerary that just kept getting better. We ended the trip with safari at Londolozi, which was truly the highlight, followed by a few days in Victoria Falls. We did have a slight issue with flight delays in Victoria Falls, but the whole K&D team was there to support us via WhatsApp and helped get us a hotel in Johannesburg after we missed our connection and was ready to help us with anything we needed as we navigated missed flights home. Overall, it was the trip of a lifetime and we are so thankful to Lauren and K&D. We would definitely book with them again and recommend highly!
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Email Jane & David | 50-65 years of age | Experience level: 2-5 safaris
Very professional, attentive, and prompt. We travel a lot and would highly recommend Ker & Downey
It was so easy to work with Sarah Morris to arrange our 12 day Egypt Tour. We did not do much research of our own, but the itinerary she put together was perfect and exceeded all our expectation, making our trip one of the most memorable one. All the important places were on our list as well as not to miss "extras" (e.g., entry to Seti I 's and Nefariti's tombs). Visit National Museum of Egyptian Civilization vs. Cairo Museum - I've heard other tourists complaining about the lack of AC at Cairo Musuem; besides all key pieces have been moved to the new Museum which is yet to open. Plan on visiting the Luxor in the late afternoon/early evening and splitting the visit to Luxor and Karnak Temples on different days, which is what we did. Highly recommend staying at the 4 Seasons at Nile Plaza in Cairo and at the Old Cataract Hotel in Aswan, even if the stay costs more. Highly recommend doing a private tour. Local Egyptologists were phenomenal, and it was great to hear that they prefer to work with Ker & Downey. The support team was also awesome - they were easily accessible and took care of our need in a real time.