Ker & Downey® Africa staff
Ker & Downey Africa
- Located In:
-
United Kingdom
- Size:
- 50-100 employees (Founded in 2012)
- Member Of:
- APTA, SATSA, CTT & Safe Travels
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $500 to $950 per person per day (USD, excl. int'l flights)
Reviews
Wonderful Honeymoon - thanks to Ker Downey Africa!
We will not think twice about using Ker Downey Africa for all our future travels. Their level of professionalism is of the highest standard and I have to compliment them on the friendly and attentive manner in which all our many, many questions and requests were dealt with (especially since I can be a bit of a perfectionist!). We decided to spend our honeymoon in Seychelles but wanted to experience two of the islands, which meant organising two hotels, extra connecting local flights and additional transport to and from the airport - not to mention researching double the amount of room options and honeymoon specials... All of this while having a wedding to plan! Handing over all the planning to KDA was one of the best decision we could have made. We gave them our budget and they took care of the rest! Everything was arranged up to the last little detail!
US
Email Laura & Richard | 50-65 years of age | Experience level: first safari
Ker & Downey provided a spectacular trip of a lifetime for us
I have never written a review before but after our recent trip to Africa (Kenya, Tanzania & South Africa), planned for us by Terri-Ann Scholtz of Ker & Downey Africa, I felt compelled to write one. Terri-Ann was incredibly responsive and really listened to what we wanted to see and how much we wanted to spend and planned an amazing trip designed just for us. From the minute we arrived at the airport in Nairobi and were personally escorted through immigration and then handed off to our driver everything was perfectly organized and first class. Each lodge was stunning and unique with beautiful settings, rooms, food and incredibly attentive staff. The game viewing was beyond our wildest dreams and the guides were extremely knowledgeable, kind and fun. Everyone went above and beyond to ensure that our every possible need was met. We had a beautiful room on the water in Cape Town for four nights to end our African adventure. I would highly recommend Terri-Ann and Ker & Downey if you are planning a trip to Africa! Thanks for the trip of a lifetime that we will never forget.
Email Alet | 50-65 years of age | Experience level: first safari
Ker and Downey Africa exceeded our expectations by sending us to the best camps and lodges in SA.
Ker and Downey Africa organised a stunning trip for my family in South Africa. The lodges and camps we visited were on point with our needs. The hospitality at Tsala Tree Top Lodge and Gorah Elephant park actually blew our minds. The spectacular romantic and private settings make them fit for a perfect hideaway for couples or anyone that needs to feed the soul.
We were treated like royalty on arrival and throughout out stay. The staff were geniune, friendly and attentive without being intrusive.
Staying at the level of the treetops at Tsala created a feeling of mystery and remoteness. Dinner at Tsala was intimate and the food was excellent. Attention to detail was noticable at all times. I especially loved the handwritten notes at bedtime and the sweet treat.
Gorah did not fail to impress us even after our fantastic experience at Tsala. One again, the attention to detail, the excellent food and service at dinner were admirable.
The game drives at Gorah were unforgettable - we were provided hot water bottles, ponchos and blankets for the early morning drives. To be so close to the majestic elephants, magnificent lions, herds of buffaloes, zebras, warthogs and other species was an impeccable experience.
The roar of lions at night added a very rare and special dimension to this luxurious experience in the wild. As we left Gorah we were entertained by a group of mischievous monkeys playing on the roof of the lodge that left us smiling although we regret having to leave.
Thank you Ker and Downey Africa for choosing this amazing itenary for us, for the excellent communication and faultless organizing.
I will happily recommend anyone looking for an experience of a lifetime to make use of your expertise.
OM
Email Chris and Christa | 20-35 years of age | Experience level: first safari
Fantastic Service! Extremely helpful. 100% Recommended to all!
This was our first tour booked solely via a tour operator so we were a little sceptical to say the least. K&D completely surpassed all our expectations and after our holiday we understand we couldn't have done it alone. The attention to detail was second to none, every minor detail was thought of so we didn't have to worry about a thing!
The service leading up to our Safari was unlike any I have dealt with before. Rory (our representative) was helpful, understanding and answered all our questions to the very last detail (we had a lot of questions!). Rory took on our feedback and designed a custom tour that was perfect for us and within the budget we wanted. Even when we requested changes to the itinerary after confirming, there were no issues. The communication was impeccable - always responding within a few hours (if not minutes!).
During the tour the team were also on hand to help us with any questions or problems we had along the way and quickly sorted out everything. We were not quite happy with the standard of one of our rooms in Rwanda and after contacting K&D they quickly upgraded us without any hassle or additional charge.
Overall our Safari and Gorilla Experience in Rwanda was Amazing - A once in a lifetime experience. The service, the people, the food was unlike anything else. I cannot thank Rory, Barbara and the team more for their help in bringing our trip to a reality.
US
Email Bryce | 35-50 years of age | Experience level: first safari
Ker & Downey took care of everything!
Ker & Downey helped make my wife and I's trip to South Africa our best vacation ever. From arranging first-class accommodations, to making reservations at fabulous restaurants, to arranging interesting side trips, to whisking us through passport control and customs, they had everything covered. And, of course, the safari itself was beyond all expectations. If you are looking for someone to arrange your safari, look no further!
DE
Email Walter | 65+ years of age | Experience level: first safari
Ker&Downey made a wonderful job
Ker&Downey prepared a wonderful trip to the Ulusaba Lodge with all bookings. They took care of us from arrival at Johannesburg Airport with the transfer to the regional airline to the lodge, gave a lot of useful information and also prepared a tour along the Garden Route according to our personal requirements. We always felt well taken care of. It is good to know to have the assistance of Ker&Downey in the background.
"An unforgettable trip to Tanzania thanks to Ker & Downey”
Although being used to organising our travels on our own, for this trip to Tanzania we decided to engage Ker & Downey as we wanted everything to be perfect. From the beginning we felt in excellent hands with Rory. He worked everything together making us quickly an exciting proposal fit in with our budget. Until the moment we actually started the trip, he answered always immediately and had an immense patience with all our tiny questions.
The team of Ker & Downey managed to not only fulfil our very high expectations but even exceeded them. We had a fantastic experience, wonderful in every way: all the camps, their staff, the food, the car and its equipment, the parks, the nature, the animals, even the weather with only some short refreshing rains, really everything was perfect. Ker & Downey organised everything with no problem, booking some wonderful accommodations and allowing us to fully enjoy our trip.
Our guide David understood immediately our desire to be away from the crowds and with his kindness and calm, his great respect for nature and its wildlife, he made our journey an unique and amazing experience. He made it possible that most of the time we really were on our own, having the feeling that we were in Paradise on Earth with only animals around us. His enormous knowledge about all kind of animals and their habitat has enriched the experience even more.
We thank all those involved for setting up such an awesome trip and recommend Ker & Downey without any doubt!
ES
Email Antonio | 35-50 years of age | Experience level: first safari
Great holidays thanks to Ker & Downey
We have travelled to Botswana with Ker & Downey and everything was perfect. Ker & Downey knows how to make you and your family feel special from the very beginning to the day after your trip has ended. We followed their recommendations on everything and it was our smartest decision. I strongly recommend everyone planning a safari in Africa to contact Ker & Downey.
Email Christine | 65+ years of age | Experience level: first safari
An amazing experience thanks to Ker and Downey
My Husband and I usually book our own holidays but not knowing enough about travelling in Africa we thought we could use some help organizing our tour. We asked Ker and Downey to put together a tour, giving them an outline of what we wanted to see and do in a tight time frame. What Terri -Ann suggested and came up with was fantastic and just what we asked for. The accommodation was lovely, the transfers on time, the game watching terrific and everything was just perfect. With good email communication from Razaan, our personal concierge, they held our hands all they way, and we were so pleased we booked with them.
RU
Email Maya | 50-65 years of age | Experience level: first safari
You will be cared for by true experts
We loved the assistance Ker & Downey gave us with our first trip to South Africa. They managed to put together a stunning and unforgettable trip even though we were rather late to book (mid-October) for the busy holiday season. Emma Perrin was particularly helpful, stayed in contact throughout (both before, during and after our trip), and even arranged a re-booking of our lodgings at the drop of a hat when we didn't like one property where we were scheduled to stay.
We saw Cape Town, self-drove a rental SUV on the Garden Route, stayed at a fabulous safari lodge and saw wonders on our safari drives, and then finished off the trip by a half-day in Johannesburg including the Apartheid Museum. Ker & Downey arranged all our lodging, internal flights, airport meets, and excursions where we weren't driving. Emma also made great suggestions for things to do. I would highly recommend Ker & Downey and Emma Perrin for their care, consistency, attention to both safety issues and small details, and ability to influence various providers to do better, if needed!
And most of all, go visit South Africa, it's fantastic.