Reviews

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Sandi and Danny   –  
United States US
Visited: September 2019 Reviewed: Nov 19, 2019

Email Sandi and Danny  |  65+ years of age  |  Experience level: first safari

Professional, Personalized, Fantastic African Travel
5/5

Sarah Morris at Ker Downey was extremely responsive from our very first inquiry regarding a Southernn African journey. She provided excellent service by promptly answering questions and concerns in emails and via phone calls ( in spite of the time difference).She was very willing to incorporate our own prearranged accommodations in Cape Town,Johannesburg and self arranged wine tastings with her recommended safari lodgings, tours and tour operators. She was very accommodating by staying within our budget and our preferred travel dates.
The lodgings she arranged in Zimbabwe,Botswana and Kruger,South Africa were all excellent. The staff, drivers/guides and trackers were courteous,welcoming, professional, personable,etc. We were always met at airports, drives,etc. on time with smiling drivers. All exceeded our expectations and enhanced our already over the top experience in Southern Africa. Finally, we enjoyed meeting Sarah at our Cape Town hotel for coffee and a chat!

Ross   –  
United States US
Visited: August 2019 Reviewed: Nov 7, 2019

Email Ross  |  35-50 years of age  |  Experience level: 2-5 safaris

Incredible experience in South Africa, Botswana and Zimbabwe
5/5

For our honeymoon, Emma at Ker & Downey planned a 16 day trip for us including stays in the wine country near Stellenbosch, Cape Town, two safari camps in Botswana, a camp in Zimbabwe, and then finally Johannesburg. The whole trip was seamless and every day was as near perfect as one could hope for. We loved the experience and can't wait to go back!

Timothy Lin   –  
Singapore SG
Visited: October 2019 Reviewed: Oct 29, 2019

Email Timothy Lin  |  20-35 years of age  |  Experience level: first safari

Amazing, Delightful and Friendly!
5/5

In the beginning, we were a little hesitant as we were not familiar with South Africa and also our first time travelling through a tour operator. Our worries disappeared when we checked into our first flight. From then on, it was magically amazing. All the transfer rides were on time and waiting for us. The accommodations were also all ready and have been informed that this was our honeymoon thus going out of their way to make it even more magical. Prior, Sasha was extremely helpful, guiding and advising us. In fact, we initially wanted to go on a different itinerary, but she suggested otherwise which turned out to be a great one!

She did not stop there, she went further and arranged for each of our accommodation to prepare something special for us given that this was our honeymoon. And it must be said that the safari reserves and safaris that was booked by her turned out to be something almost out of this world especially for Leopard Hills. It was simply breathtaking. As it turns out, itineraries that we purchased separately were the most disappointing one as compared to what she planned for us.

Special mention also goes to Pippa as well who was prompt in responding when we were on the 'ground'.

So beautiful that we cannot wait to have her plan for our next Africa adventure!

Juan Pablo Assmus   –  
Colombia CO
Visited: October 2019 Reviewed: Oct 21, 2019

Email Juan Pablo Assmus  |  35-50 years of age  |  Experience level: first safari

Ker & Downey Africa are over the top of my traveling experiences.
5/5

First Thank you to Emma Perrin which was perfect and super patience with me and my hundreds of questions. She always respond and help us planning our Safari in a perfect way. She designed every single detail and beyond of our safari experience.

Emma help me to design a complex safari trip with many flights, road trips and safari timings so we do not missed any second and with Ker & Downey Africa works like a Swiss clock. One day we had a safari drive in the morning in one lodge but at the afternoon drive we had to be in a different one and we did it, was perfect, we do not want to loose any chance to get amazing photographs from our trip.

As photographers timing is everything, with Emma and Ker & Downey Africa we did not get blurred at any second.

I asked to Emma for one specific lodge and she booked that one for us, plus she select 2 others which make our experience perfect because every single place was so different from the others, and for a photographer that was a plus because I got a chance to photograph animals in different conditions.

I live in the other side of the world, so communication was complicated, but Emma was always helping me with my questions and comments so she return my e-mails with the perfect plan.

English is not our native language so she also was patience with me in this aspect, We are so grateful to Emma and Ker & Downey Africa for our perfect safari trip.

We return home with so many amazing stories about, hyenas, cheetahs, elephants, lodges, people, food, flights, etc... and all of them are positive.

I think there is no way go wrong with Ker & Downey Africa, to book online you always get suspected but at the end I am so happy that we did everything with them and we had no bad experiences. It is sad for me to read reviews of other travelers that go to Africa and after all that time and money they return home with bitter things of they experience. As I said... you can't go wrong with Emma and K&D Africa.

Kathy   –  
United States US
Visited: September 2019 Reviewed: Sep 27, 2019

Email Kathy  |  50-65 years of age  |  Experience level: first safari

The most AMAZING vacation ever!!!
5/5

My husband and I are seasoned travelers so trust me when I say that this is the BEST vacation we've ever had! Thank you Ker & Downey and specifically, Sarah and Pippa, for putting this all together and exceeding our very high expectations! They did an outstanding job of listening to our wishes, promptly responding to our many, many questions, and offering outstanding suggestions that fit our time and budget constraints. Sarah and Pippa know Africa and the companies in operation there. You can trust their expertise. And, they did this all with a charming attitude eager to make this the vacation of our dreams. My only regret is not visiting Capetown and meeting them in person. I guess we have to save this for our next visit.

Steve and Dory   –  
United States US
Visited: August 2019 Reviewed: Sep 27, 2019

Email Steve and Dory  |  50-65 years of age  |  Experience level: first safari

The Trip of a Lifetime
5/5

Our planned 30th wedding anniversary trip to Africa was not simple. We wanted to ascend Mount Kilimanjaro and follow that with a safari that included viewing the Great Migration. Ker-Downey delivered it ALL! From the detailed planning to the actual trip itself, Emma Perrin brought everything together. We were met at every stop by friendly and well informed drivers. They arranged excellent outfitters (Summits Africa) for our Kilimanjaro climb. Our accomodations at Arusha Coffee Lodge, Lake Dulati, Gibbs Farm (not to be missed!), Lemala Kuria Hills, and Elewana Sand River were spectacular, as were the game drives at each location. We saw many discount safari drives where people were crammed into converted mini vans with pop-up roofs and drivers that rely entirely on radio communication to locate wildlife. In contrast, our game drives were in open-sided, converted Toyota 4 Runners that could drive up the side of a cliff if need be and driven by guides that know where the wildlife is without someone telling them. The food at each location was excellent and varied. The bush breakfasts each morning during our game drives were just wonderful. Don't skip the opportunity to take a hot air balloon ride over the Serengeti or Masai Mara Preserves. Each location went out of their way to arrange a surprise to commemorate our anniversary. Finally, at Emma's urging we flew to Zanzibar and spent three nights at the Zuri Zanzibar Resort. Emma was right. The perfect way to round out our dream vacation. Even though we spent 25 days in Africa, we barely scratched the surface. My wife and I consider ourselves addicted to Africa and are already planning a return.

Marianne   –  
United States US
Visited: September 2019 Reviewed: Sep 19, 2019

Email Marianne  |  65+ years of age  |  Experience level: first safari

Absolutely amazing from start to finish.
5/5

We could not have been happier with our trip, the guides, and the three Safaris we were on. Each reserve had its own unique style of
accommodating my daughter and I and two of our friends from Seattle joined us in Johannesburg to begin our journey. We were met the moment we arrived until we left on our plane after 17 of the most amazing days of our lives. The food, the people, the animals and a beautiful country. I would return tomorrow if given the chance.
our first stary for 3 nights was at Hlosi lodge below Port Elizabeth in the eastern cape. Two safaris a day, excellent food and a luxury tent with our tub facing a large window where wart hogs and others enjoyed a water break.
Second part was Elephant Plains in Sabi Sands, part of Krueger National Park. There are no fences and the animals come and go out of the reserve and into the park. Within 20 minutes Darren and Derrick, our guide and tracker found a leopard and her cub, it was my daughters birthday and her dream to see big cats. Ker & Downey delivered in every way with planning our trip.
Last stay was Simbavati River Lodge where large cats, lions walked through our compound and the elephants came within 10 feet of our porch to roll in the mud and teach their babies how to eat and drink.
We ended our trip in Victoria Falls, a must see if you are going to South Africa.
Thank you for reading, there really aren't enough words to describe this trip.

Stuart   –  
United States US
Visited: August 2019 Reviewed: Sep 10, 2019

Email Stuart  |  35-50 years of age  |  Experience level: 2-5 safaris

Phenomenal African Safari Adventure!
5/5

Sarah and Pippa were excellent! Great suggestions for everything and both were very flexible with us. It took us a while and many iterations to finalize our time in Africa. It was awesome! The whole experience was perfect. The four of us agreed this was our best vacation ever! Thank you, Sarah and Pippa!

Dragos M.   –  
United States US
Visited: August 2019 Reviewed: Aug 31, 2019

Email Dragos M.  |  35-50 years of age  |  Experience level: first safari

Amazing Experience for a First Time Trip to Africa
5/5

Sarah and Pippa at Ker & Downey really took care of everything. It first started with understanding our previous experiences and level of comfort about traveling in Africa (incidentally, we've been on every continent, except Africa). They also wanted to understand what was important for us to experience and if we had any particular needs. I have to admit that I did have a panic moment when I had to wire a large sum of money to a company in Africa that I have only interacted via internet. Alas, everything was fine. As for the experience itself, Botswana was amazing and everything went smoothly. And, while there was a small glitch in Zimbabwe, it was great to know that Sarah was just a text away.

All in all, it was an amazing experience and Ker & Downey can take a lot of the credit for it.

Linda Mazurek   –  
United States US
Visited: August 2019 Reviewed: Aug 24, 2019

Email Linda Mazurek  |  65+ years of age  |  Experience level: over 5 safaris

Perfect safari arranged by Ker & Downey Africa
5/5

We have just returned from a spectacular three week safari in Tanzania and Kenya arranged by Emma Perrin at Ker & Downey Africa. I have been to East Africa a dozen times, and this sarari was the best ever. Emma crafted the perfect trip tailored to our specific desires. I am a nature photographer, and Emma maximized our wildlife viewing and made sure that my camera equipment was accomodated on all our light aircraft transfers. Her attention to detail was simply amazing, and all arrangements were executed perfectly during the entire three week safari. She answered all questions we had and kept in constant communication with us, from the time we first began arrangements until after we returned home. The accomodations and tented camps Emma recommended were steller. I lost a small sunglasses case somewhere along the way, and Emma miraculously had it delivered to me by our transfer driver at the end of the safari. The safari was so wonderful that we are booking the same itinerary for next year with 12 friends. After this experience, I am a Ker & Downey customer for all future travel to Africa and I highly recommend them to all my friends. Friends of mine have already booked a trip to South Africa in November with Emma and have thanked me for recommending Ker & Downey because they are so happy with the trip Emma has arranged for them and for her outstanding service. If you are planning Africa travel, you can't be in better hands than arranging your trip through Ker & Downey Africa.

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