Reviews

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Michael   –  
United States US
Visited: July 2019 Reviewed: Jul 17, 2019

Email Michael  |  50-65 years of age  |  Experience level: 2-5 safaris

Smooth seamless transaction with knowledgeable advice
5/5

The communication with K&D was informative and accurate. We stayed at the Kampala River Lodge and the travel to and from Hoedspruit (organized by K&D flying from Cape Town and then back to Joburg) was very easy. Kampala was fantastic - I highly recommend it.

Ming   –  
Singapore SG
Visited: June 2019 Reviewed: Jul 22, 2019

Email Ming  |  50-65 years of age  |  Experience level: 2-5 safaris

Epic and memorable for our entire family
5/5

Emma Perrin was passionate about making this an amazing adventure, and always available for consultations. I changed my mind many times, and each time she patiently walked me through the considerations. Her advice proved to be excellent in terms of the choice of lodges, duration of stay, pacing etc. She was so good I felt completely comfortable booking our Cape Town leg with the company too.

All the service staff we met were TOP notch. This is not an exaggeration. They had asked for food preferences, but what really impressed me what that they made huge efforts on a daily basis to cater to our needs. Frankly, we did not dare to expect such quality on safari.
The game drives were led by superb guides. We saw a lot and had a hard (but very enjoyable) time curating our photo album. In many ways, this experience surpassed every trip we’d made as a family.

I must also add that Ker & Downey has used technology to great effect. Tour iteranaries can be downloaded on an app. But even before that, the proposals were backed up by so much material available through a few clicks. The presentation was thoughtful and very attractive. They are way ahead of most tour Operators.

Finally, Alex Cloete gave excellent restaurant recommendations in Cape Town. We wished we had more meals to enjoy:)

ElaineH   –  
United States US
Visited: June 2018 Reviewed: Jul 28, 2019

Email ElaineH  |  50-65 years of age  |  Experience level: first safari

Top Notch Travel Services
5/5

I engaged Sarah Morris and her team at Ker & Downey Africa to plan a fairly complex adventure that included a safari in Kenya, the pyramids in Cairo and a Nile cruise. I can't say enough about the attention to detail during the planning phase and the genuine focus on making sure our final vacation itinerary would fulfill our travel goals. Once we were on the ground, the K&D team was with us every step of the way - morning, noon and night - should anything need adjustment. I highly recommend Ker & Downey Africa should you be interested in luxury travel in Africa. You won't be disappointed.

Karla Ross   –  
Canada CA
Visited: July 2019 Reviewed: Aug 1, 2019

Email Karla Ross  |  50-65 years of age  |  Experience level: first safari

Magical trip of a lifetime
5/5

The team of Ker and Downey Africa,Rene,Judy and especially Zeena and Kayleigh made the planning of a trip to South Africa which seemed so daunting so seamless and easy! They held our hands at every turn creating for us the most incredible trip of a lifetime. The trip ran seamless never a hiccup! We were treated like royalty wherever we went,each hotel more magnificent then the next each tour more awesome then the next. Ker and Downey Africa created the most memorable holiday we have ever taken. They even managed a private tour with Christo Brand,Nelson Mandela's prison guard, which was priceless. Ker and Downey introduced us to Shamwari game reserve as we wanted to avoid taking malaria pills on our trip. We had never heard of this reserve before and it turned out to be the most idyllic setting and lodge to do a safari! Zeena throughout the trip was our guardian angel,in constant contact with us making sure our trip was going wonderfully. There was never a driver late, a tour guide late nor a flight delayed. Thank you Ker and Downey Africa,Zeena and Kayleigh for making our dreams a reality,the trip was the most incredible trip. You led the way showing how kind the people of South Africa are!! The only company to use for your next South Africa Luxadventure is Ker and Downey Africa!!

Marcus and family   –  
Ireland IE
Visited: August 2019 Reviewed: Aug 16, 2019

Email Marcus and family  |  65+ years of age  |  Experience level: 2-5 safaris

Speedy response and provided exactly what we were looking for, in fact exceeded expectations
5/5

Coming from Ireland we were a bit hesitant to use an agent so far away and who we knew nothing about. But the service, the choices and the value on offer won us over. We decided to avoid the busier camps in the north of Tanzania and went for 3 days in Selous and Ruaha in the Rufiji and Ruaha river camps. Both reasonably small riverside camps and could not recommend them highly enough. A little more freedom in Rufiji to wander and a little less driving to find game. Having said that we saw everything you could want to see. Two very different venues and well worth doing both. We finished at the Gold resort in Zanzibar which is simply superb, on the beach and five
star spoiling.
A holiday of a lifetime made even more pleasurable by all involved

Pamela & Marcus Magnier   –  
Ireland IE
Visited: July 2019 Reviewed: Aug 16, 2019

Email Pamela & Marcus Magnier  |  50-65 years of age  |  Experience level: 2-5 safaris

Totally professional and organised with great communication and flexibility when necessary.
5/5

We put together a programme with the family for a big anniversary with 6 of us travelling and Ker & Downey were successful in their quote for lots of reasons.
They delivered on every front. The Rufigi River Camp and the Ruaha River Camp in Tanzania were just as we expected and their service was superb. The Gold Hotel on Zanzibar was perfect to chill in following nearly a week on safari. All our transfers which they pre- organised were on time and very professional and helpful. The paperwork with all the contact details and timings for the complete trip was also very useful to have in case of delays along the trip. I could not recommend this company more highly.

Silvia Bilacchi   –  
United States US
Visited: August 2019 Reviewed: Aug 19, 2019

Email Silvia Bilacchi  |  35-50 years of age  |  Experience level: first safari

Family safari
5/5

From the very first emails until the end of our trip we had full support from K&D

Linda Mazurek   –  
United States US
Visited: August 2019 Reviewed: Aug 24, 2019

Email Linda Mazurek  |  65+ years of age  |  Experience level: over 5 safaris

Perfect safari arranged by Ker & Downey Africa
5/5

We have just returned from a spectacular three week safari in Tanzania and Kenya arranged by Emma Perrin at Ker & Downey Africa. I have been to East Africa a dozen times, and this sarari was the best ever. Emma crafted the perfect trip tailored to our specific desires. I am a nature photographer, and Emma maximized our wildlife viewing and made sure that my camera equipment was accomodated on all our light aircraft transfers. Her attention to detail was simply amazing, and all arrangements were executed perfectly during the entire three week safari. She answered all questions we had and kept in constant communication with us, from the time we first began arrangements until after we returned home. The accomodations and tented camps Emma recommended were steller. I lost a small sunglasses case somewhere along the way, and Emma miraculously had it delivered to me by our transfer driver at the end of the safari. The safari was so wonderful that we are booking the same itinerary for next year with 12 friends. After this experience, I am a Ker & Downey customer for all future travel to Africa and I highly recommend them to all my friends. Friends of mine have already booked a trip to South Africa in November with Emma and have thanked me for recommending Ker & Downey because they are so happy with the trip Emma has arranged for them and for her outstanding service. If you are planning Africa travel, you can't be in better hands than arranging your trip through Ker & Downey Africa.

Dragos M.   –  
United States US
Visited: August 2019 Reviewed: Aug 31, 2019

Email Dragos M.  |  35-50 years of age  |  Experience level: first safari

Amazing Experience for a First Time Trip to Africa
5/5

Sarah and Pippa at Ker & Downey really took care of everything. It first started with understanding our previous experiences and level of comfort about traveling in Africa (incidentally, we've been on every continent, except Africa). They also wanted to understand what was important for us to experience and if we had any particular needs. I have to admit that I did have a panic moment when I had to wire a large sum of money to a company in Africa that I have only interacted via internet. Alas, everything was fine. As for the experience itself, Botswana was amazing and everything went smoothly. And, while there was a small glitch in Zimbabwe, it was great to know that Sarah was just a text away.

All in all, it was an amazing experience and Ker & Downey can take a lot of the credit for it.

Stuart   –  
United States US
Visited: August 2019 Reviewed: Sep 10, 2019

Email Stuart  |  35-50 years of age  |  Experience level: 2-5 safaris

Phenomenal African Safari Adventure!
5/5

Sarah and Pippa were excellent! Great suggestions for everything and both were very flexible with us. It took us a while and many iterations to finalize our time in Africa. It was awesome! The whole experience was perfect. The four of us agreed this was our best vacation ever! Thank you, Sarah and Pippa!

Average User Rating
5.0/5
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