Ker & Downey® Africa staff
Ker & Downey Africa
- Located In:
-
United Kingdom
- Size:
- 50-100 employees (Founded in 2012)
- Member Of:
- APTA, SATSA, CTT & Safe Travels
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $500 to $950 per person per day (USD, excl. int'l flights)
Reviews
SG
Email Timothy Lin | 20-35 years of age | Experience level: first safari
Amazing, Delightful and Friendly!
In the beginning, we were a little hesitant as we were not familiar with South Africa and also our first time travelling through a tour operator. Our worries disappeared when we checked into our first flight. From then on, it was magically amazing. All the transfer rides were on time and waiting for us. The accommodations were also all ready and have been informed that this was our honeymoon thus going out of their way to make it even more magical. Prior, Sasha was extremely helpful, guiding and advising us. In fact, we initially wanted to go on a different itinerary, but she suggested otherwise which turned out to be a great one!
She did not stop there, she went further and arranged for each of our accommodation to prepare something special for us given that this was our honeymoon. And it must be said that the safari reserves and safaris that was booked by her turned out to be something almost out of this world especially for Leopard Hills. It was simply breathtaking. As it turns out, itineraries that we purchased separately were the most disappointing one as compared to what she planned for us.
Special mention also goes to Pippa as well who was prompt in responding when we were on the 'ground'.
So beautiful that we cannot wait to have her plan for our next Africa adventure!
US
Email Ross | 35-50 years of age | Experience level: 2-5 safaris
Incredible experience in South Africa, Botswana and Zimbabwe
For our honeymoon, Emma at Ker & Downey planned a 16 day trip for us including stays in the wine country near Stellenbosch, Cape Town, two safari camps in Botswana, a camp in Zimbabwe, and then finally Johannesburg. The whole trip was seamless and every day was as near perfect as one could hope for. We loved the experience and can't wait to go back!
US
Email Sandi and Danny | 65+ years of age | Experience level: first safari
Professional, Personalized, Fantastic African Travel
Sarah Morris at Ker Downey was extremely responsive from our very first inquiry regarding a Southernn African journey. She provided excellent service by promptly answering questions and concerns in emails and via phone calls ( in spite of the time difference).She was very willing to incorporate our own prearranged accommodations in Cape Town,Johannesburg and self arranged wine tastings with her recommended safari lodgings, tours and tour operators. She was very accommodating by staying within our budget and our preferred travel dates.
The lodgings she arranged in Zimbabwe,Botswana and Kruger,South Africa were all excellent. The staff, drivers/guides and trackers were courteous,welcoming, professional, personable,etc. We were always met at airports, drives,etc. on time with smiling drivers. All exceeded our expectations and enhanced our already over the top experience in Southern Africa. Finally, we enjoyed meeting Sarah at our Cape Town hotel for coffee and a chat!
US
Email Jillian | 20-35 years of age | Experience level: first safari
Overall great experience!
We booked a trip through South Africa with the help of Sarah Morris and Pippa and the whole experience was just wonderful. They helped answer so many questions for us (we were safari newbies) and put together an itinerary that catered to our budget and desires. They took care of every detail and we felt so prepared for heading over there on our honeymoon. The lodges they helped us pick and the experiences we booked through them all exceeded our expectations- we would definitely recommend booking through them!
DK
Email Yves | 35-50 years of age | Experience level: first safari
Terrific Experience
The team organized a terrific and thoughtful itinerary that included lovely and luxurious properties.
The communication and details provided allowed for a worry free experience.
We would highly recommend their services, wonderful people.
CA
Email Elise | 50-65 years of age | Experience level: first safari
The perfect first safari tour !!!
We had the perfect luxventure in South Africa, thank you to Ker & Downey!
From the beginning they were friendly,attentive at our demand, making sure that every part of our adventure was tighly link.
They assit us in finding great resto and organised perfect day tour in the wine region and in CapeTown.
The highlight of our safari was our four nights in RockFig Lodge in Timbavati private reserve. The lodge and his suites,the warm welcoming staff, the great ranger and tracker and the wildlife was extraordinary!I will never forget those breakfast in the bush, those sundowner at the waterhole with buffalos,elephants and the sunset, the apero around de firepit and the elephants that came to dring derectly in the pool while we where having dinner under the stars. I would recommand Ker&Downey to anyone . They offert a great service,communication was always fast and easy.
US
Email Belinda B | 35-50 years of age | Experience level: first safari
Supreme service - every detail!
The communication from Ker & Downey/Sarah was excellent from the start and throughout the trip. The booking went smoothly. The hotel accommodations were very nice, with great service and staff. The safari experience was definitely top notch and we would recommend Tinga Lodge and the MORE family of lodges, hotels and safari experiences to everyone. We’ve never left a location in our world travels and felt a deeper desire to stay longer or to return again as much as this trip. The details of the room and the views were outstanding. We saw the big 5 by the end of our 3rd game drive out of 6 that we took. The food was good and the staff were so caring, professional and fun. We felt right at home throughout our stays in Johannesburg, Kruger NP & Cape Town. The tour operators used by K&D were professional, courteous and went above and beyond. Island View Tours of Cape Town did the loveliest private tours and also our transportation to and from the airport and hotels. Wayne is a gem and you can tell he loves his job and cares about his customers. This vacation, although cut short because of the pandemic was one of our most memorable. Sarah, Pippa and Ker & Downey are the best in the business!
US
Email Brian | 50-65 years of age | Experience level: first safari
Amazing Attention to Detail and Thoughful Planning
I can't thank the group at Ker & Downey enough for planning an absolutely wonderful vacation for my family. From Sarah planning the perfect itinerary and locations to Zeena and Peter covering every detail of the logistics and activities, Ker & Downey was an absolute pleasure to work with. They talked with us about our interests and found locations and activities that matched exactly what we were looking for. And when it came to traveling, everything was seamless despite it being one of the most challenging times to travel with all the Covid considerations. The team was always available to answer any question I had and they kept in touch to let me know they were only a phone call or text away if needed. All of the transfers, tours and accommodations were top-notch. I highly recommend Ker & Downey Africa to anyone who is planning a trip. I'd give them 6 stars if I could!
US
Email Kathy | 35-50 years of age | Experience level: 2-5 safaris
Spectacular ❤️❤️❤️
Words cannot describe how amazing the Ker & Downey team were in planning our vacation! Our magical adventure was 37 days long visiting five countries and three different time zones! In the midst of a pandemic this team was absolutely flawless and executed every part of our vacation with perfection.
The lodges they chose, the experiences and the amazing surprises along the way. Jenieen was with us every step of the way as we had planned this trip for 2020 and things continued to change even into 2021 when we rebooked it. We wanted to make some changes while we were in the midst of our trip and the entire team accommodated all of our wishes and made everything so easy and simple. We absolutely are open to anyone reaching out to us so we can sing the praises and we definitely recommend them to anyone looking to book a safari to Africa or anywhere. I cannot wait to plan our next adventure!
Awesome trip and GREAT support along the way
Our family of four did a great trip across South Africa in June/July of 2021. We were a little worried on the Covid situation, but we found from Cape Town to our Safaris in the Northeast we always felt comfortable and probably more than here in US. All this was made even better by the constant support of Sarah, Zeena and the whole team at Ker&Downey. We made some changes along they way, and it would have been really difficult without their help. I also loved all the little things they setup along the way (like someone to get us through the airport super quickly). They also set us up with the best guide we ever had anywhere -- Wayne at Island View Tours. Best trip ever!