Paul with clients at Ngorongoro Crater enjoying
Kenya Expresso Tours and Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2009)
- Member Of:
- KATO & KCTA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $140 to $980 per person per day (USD, excl. int'l flights)
Reviews
IT
Very unpleasant!
It has been a terrible experience with KetSafari Tour.
The only thing they seemed to want is your money and for the rest they didn't care. And the option we had chosen was not even so cheap.
We paid to spend more than a week sitting on a van everyday and travelling for more than 9 hours per day which was a boring and tiring experience and didn't worth the money paid. Once at the lodges what we were doing was sitting in the van (again!) for 2/3 hours to go out on safari with the most silent and speechless driver. On top of this it was even more irritating that we haven't seen much. I know that the safari experience is not like being in a zoo and you cannot predict wether you will see some animals or not but every time once back to the lodges there were bunches of people excited as they have seen many of the big five (especially the most difficult ones). And it was clear that it wasn't only luck but definitely they had a professional driver.
This made us upset all the time. The only 2 sentences our driver was able to say were that we had plenty of time and places to visit so we would have seen something and also he was begging us to invest money on him so we could buy him a new van and he could start his own business!
On the last day, on the way back we refused to stop for lunch despite it was already paid as we were looking forward to end that pain that was making us feeling SO sick!
Reply from Kenya Expresso Tours and Safaris
Posted on Nov 17, 2014We send our apologies as the management board for the incident that happened on your safari.Am very grateful,for you made us review our itinerary.It has been long before such complains were received henceforth we changed the itinerary in order to suit you and other future clients despite it being few days visiting the best reserves in our country which are miles away from each other.Secondly about the driver guide we are amused with his action,because this is our first scene to hear about such actions since our drivers are highly educated and passionate with there work but misconduct wont be allowed thus i promise serious actions will be taken on him after preparation of misconduct report ,for you and other clients as our work is to make you feel at home far away from home by serving clients with amazing safaris ever,impacting knowledge and historical backgrounds for our country.