Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 14
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 15 Reviews
Scott   –  
Botswana BW
Visited: May 2014 Reviewed: May 14, 2014

Experience level: over 5 safaris

Victoria Falls Safari
5/5

Thorn Bush Safaris booked my three night stay in Victoria Falls. It was a pleasure dealing with their reservations. I Will definitely use them in the future. It was very impressive to see the falls in the high water season. Well worth the trip.

Armando Sola   –  
United States US
Visited: August 2014 Reviewed: Sep 9, 2014

35-50 years of age  |  Experience level: first safari

It exceeded our expectations. The service was far and away top class! They really pamper you!
5/5

The communication and service from Michelle Usher was amazing!! I work as a customer care agent for AA for 22yrs and when it comes to customer service I am very picky and Michelle Usher has grat customer service and communications skills. The #1 reason why I would book my next Africa vacation with Thorn Bush is because of her service. She went far and beyond to make sure everything went well with our arrival specially considering that our flight was delayed for a few hours.

Alex H   –  
United States US
Visited: September 2014 Reviewed: Oct 2, 2014

20-35 years of age  |  Experience level: first safari

Great Partner in Planning a Safari
5/5

Michelle at Thorn Bush handled all of our (many) questions as we had never taken a safari before.
She helped us throughout the process, booked a great rate on the two lodges we stayed, and even double-checked our flights (which had changed that morning) and let us know we had a new departure time before we left.

They are a great operator for a memorable safari.

Kerry- London   –  
United Kingdom UK
Visited: September 2014 Reviewed: Oct 5, 2014

20-35 years of age  |  Experience level: 2-5 safaris

An excellent company that went out of their way for us!
5/5

I would really recommend this company. We contacted them on a Wednesday hoping to do a last minute safari starting on Saturday. Michelle was so excellent in helping us, lots of emails back and forth - even outside of working hours, to create a really special trip for us. The transfer from Jo'burg was good, the Lodge was fantastic and we saw the big 5 on the first game drive! We couldn't have asked for more. Next time we're looking for a safari we'll contact Thorn Bush Safaris.

Heather   –  
United States US
Visited: August 2014 Reviewed: Oct 11, 2014

20-35 years of age  |  Experience level: first safari

Luxurious Safari
5/5

Thorn Bush Safaris was helpful from the get-go when I expressed interest in our travel plans to Madikwe. Michelle was very helpful in presenting a couple options to us, and ultimately went with Buffalo Ridge. Throughout the process, Michelle was interactive, attentive and informative. She answered all my questions, provided important information in a timely manner, was kind, and was able to hold my reservation as I had to check with the rest of my party before finalizing. The entire experience was above my expectations and I would recommend Thorn Bush and Michelle, to anyone wanting to experience an incredible, luxurious safari vacation. Thank you!

Tenaz   –  
United States US
Visited: February 2015 Reviewed: Feb 19, 2015

50-65 years of age  |  Experience level: first safari

We had an excellent experience that included tons of animals on safari & spectacular Victoria Falls
4/5

Michelle at Thorn Bush safaris did an excellent job! She was very patient with me and my friend and our endless questions. She made herself available 24-7 and was available over skype.
The safari in Chobe National park was spectacular. We saw lions, giraffes, crocodiles, hippo and buffalo - all on the first day. The lodges were air-conditioned and the pools were lovely. Our trip to the stunning Victoria Falls was the icing on the cake!

David M   –  
United Kingdom UK
Visited: April 2015 Reviewed: May 15, 2015

50-65 years of age  |  Experience level: first safari

Our trip was excellent - well-managed, excellent guides, great drives and very good accommodation.
5/5

The whole safari holiday was very well done. The booking agent (Michelle) gave great advice and guidance. The travel arrangements went like clockwork, and the tented accomodation was really comfortable, with great food and a really friendly and welcoming atmosphere. The safari drives and walks were superb, with very knowledgable guides who were really enthusiastic and keen for us to see and learn as much as possible. Unreservedly recommended.

Robva   –  
Brazil BR
Visited: April 2015 Reviewed: May 26, 2015

20-35 years of age  |  Experience level: 2-5 safaris

Everything went perfect!
5/5

I had a great experince with thornbush. Nothing to complain at all!

Ashley   –  
United States US
Visited: May 2015 Reviewed: Jun 9, 2015

20-35 years of age  |  Experience level: first safari

Excellent!!!
5/5

Michelle at Thorn Bush Safaris did a great job planning our safari. She took the ideas we had for a safari and made the best recommendations for the itinerary and activities. We spent two nights in Victoria falls and four nights in Botswana. Each of the lodges chosen were different from each other and gave us different experiences. All of the planning was seamless and we never felt disconnected from the planning. The flight we had scheduled out of Botswana was discontinued and before the airline ever let us know, Michelle was already contacting us and contacting the airline on our behalf. Thorn Bush Safaris was amazing!

James Phillips   –  
France FR
Visited: May 2016 Reviewed: May 16, 2016

Email James Phillips  |  35-50 years of age  |  Experience level: first safari

Simple to arrange, everything went entirely according to plan
5/5

Found our safari through Safari bookings and then selected Thorn Bush as the agent to book a mixed Sabi Sands and Kruger experience. The safari itself was with Tydon Safaris. Organisation with Michelle at Thornbush all worked perfectly including some relatively complex logistics on arrival. Safari itself was great - had our big 5 all done within 18 hours of arriving !

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 14
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Thorn Bush Safaris, not SafariBookings
  • The tours offered by Thorn Bush Safaris are subject to their terms & conditions