Reviews

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Pol   –  
Australia AU
Visited: September 2023 Reviewed: Oct 9, 2023

Email Pol  |  20-35 years of age  |  Experience level: first safari

Sabrina was ultra responsive and made the entire experience just easy for us. Definitely recommend
5/5

Our trip to Botswana and the surrounding regions was a truly remarkable experience, and we have Sabrina de Pol from SafariOnline to thank for making it all happen so seamlessly.

From our initial enquiries to the end of the trip, Sabrina was exceptionally responsive. She addressed our questions almost instantaneously, demonstrating both professionalism and a genuine passion for ensuring we had an unforgettable holiday.

Where Sabrina truly shone was in her ability to provide tailored recommendations. Her intimate knowledge of the Okavango Delta and Chobe National Park allowed her to suggest activities and accommodations that perfectly suited our interests and budget. Her tips were spot-on; from the safari drives to the sundowner cruises, every experience exceeded our expectations.

Coordination and logistics can often be the most stressful part of any trip, but Sabrina handled these aspects flawlessly. We also ventured into Botswana, South Africa and Victoria Falls, and despite the complexity of travelling through multiple destinations, every transport was impeccably organised. This smooth planning lifted a significant burden off our shoulders, allowing us to fully immerse ourselves in the beauty of the regions we visited.

In short, Sabrina de Pol was fantastic to us. Her attention to detail, quick response times, and passion for what she does are simply unparalleled. We couldn't recommend her services more highly for anyone looking to explore Botswana and its neighbouring wonders.

Mary & Greg   –  
Australia AU
Visited: August 2023 Reviewed: Sep 20, 2023

Email Mary & Greg  |  50-65 years of age  |  Experience level: 2-5 safaris

Kim Wagner, created the best family holiday EVER we had the best experience!
5/5

Our experience with Kim, in creating our family holiday was, without a doubt the best experience and holiday we have ever had with our family.
Talking with Kim over WhatsApp and being able to articulate all the details we wanted from our holiday was seamless!
Kim created an 11-day Luxury Safari and left no stone unturned. Staying 2 nights in Jo Burg at the African Rock Hotel, 4 nights Thabamati, in Timbavati and 4 nights Nkorho in Sabi Sand.
Both locations gave us a different experience and it was great to see the different landscape. Safari was great at both and we managed to see the big 7, Elephant, Buffalo, Lion, Leopard, Rhino, Wild dog, two litters of pups and 2 Cheetahs. Not to mention Hippo, Giraffe and the list goes.
Always being able to contact Kim, meant the only issue that was raised, was dealt with immediately and with no hesitation from any party involved!
Our family of 7 (All adults) had the most amazing time, lots of excitement and laughter. Memories that you can not put a price on!
After our children parted ways, Kim organised 5 nights in Victoria falls staying 2 nights at Victoria Falls River Lodge and 3 nights over on the Island Lodge. The perfect way to end our 17-day trip
My advice, do not hesitate to book your holiday with Safari Online, Kim is the absolute best. They are without a doubt the experts for your African experience … Hands Down….

MaryAnne and Sturt   –  
United States US
Visited: August 2023 Reviewed: Sep 10, 2023

Email MaryAnne and Sturt  |  65+ years of age  |  Experience level: 2-5 safaris

Walter Kohrs was absolutely the best travel agent we could imagine!
5/5

This was our second time booking a trip in Africa through Walter. The first one was in South Africa and Botswana about ten years ago, and it was so wonderful that we decide to book a second one to Zambia and Rwanda for 17 days. Four of us stayed at 4 magnificent lodges in Zambia, with great lodging and food, and all of our safaris and trip to Victoria Falls were wonderful with great guides. We flew in a couple of smaller planes to save time, and all of our travel connections went off like a charm. We then flew to Rwanda to see the great apes, and totally loved the lodge, the hike and time with the gorillas and golden monkeys, and our driver was wonderful too. We have recommended Walter to many of our friends, and they have all been equally impressed and happy with Walter’s services. Thank you!

Dave Tonkin   –  
Australia AU
Visited: August 2023 Reviewed: Sep 4, 2023

Email Dave Tonkin  |  50-65 years of age  |  Experience level: over 5 safaris

Service and support was 1st rate and we would highly recommend the team for any future trips
5/5

Karina Atkinson and the team at Safari Online could not have done more to make our 2 week trip to Zimbabwe and Botswana any better. Their service was very responsive and most helpful. Every idea and suggestion was spot-on an only added to our incredible experience. Take their advice and recommendations - you'll be glad you did !

Kristine & Tony   –  
Australia AU
Visited: July 2023 Reviewed: Aug 19, 2023

Email Kristine & Tony  |  65+ years of age  |  Experience level: first safari

Karina is faultless to the last detail - professional, knowledgeable, reliable & always accessible.
5/5

Karina is amazing! Her organisational skills, experience, knowledge, reliability, accessibility and courteousness is second to none! When we contacted her initially we had some idea of what type of Safari we wanted, but asked her for suggestions. She is so knowledgeable about South Africa & made some brilliant suggestions for us! We spend 3 weeks overall at Dinaka (Kalahari Desert), Moremi, Okavango Delta, Savute & Chobe & then 3 days winding down in Victoria Falls. Our Safari was extraordinary. We had the experience of a lifetime! Our guides were extremely skilful and knowledgeable. All the flights, transfers & accommodation was smooth & according to plan. All the meals were delicious & varied - not to mentioned the Sundowners! We witnessed wild animal behaviour in their natural environment and learnt so much - incredible! Lions mating, a zebra kill by lions & an implala kill by a leopard. We also saw hundreds of elephants, many with babies, various antelopes including impala, kudu, wildebeests, baboons, giraffes, zebras, buffalo, hippos, crocodiles, guinea fowl etc & various beautiful birds, eagles etc. We also slept under the stars outdoors for 1 night - an amazing experience looking at the brilliant night sky & listening to the animals throughout the night. We would definitely contact Karina again, and another Safari is not off the cards. I would highly recommend her to anyone looking for a similar experience.

Véronique   –  
France FR
Visited: June 2023 Reviewed: Jul 10, 2023

Email Véronique  |  50-65 years of age  |  Experience level: 2-5 safaris

The best travel agent I have never experienced...
5/5

We spent 3 weeks in Cape Town then NorthWest Botswana, a trip organized in close collaboration with Walter, from SafariOnline. I am a demanding customer for everything and especially for my travels and holidays and the advice, support, efficiency and kindness of Walter and team have met and exceeded my expectations. Firstly, this trip has been co-constructed with Walter and I was not proposed with a "one size fits all" option, as it is often the case. We had dozens of e-mails to finally end with the trip I wanted. This said, I am convinced that Walter is fully flexible and knows also to adapt to those who do not want to spend so much time in preparing their journey. Secondly, this trip had been initially planned to occur in april 2020 and was of course cancelled 1.5 months before departure because of Covid 19. Walter had us refunded of all what could be, and this was of course highly appreciable. And thirdly, the trip itself was memorable, with no place creating any disappointment. Walter's team was always reachable (we just needed this once, because of a hotel which did not find the room booking, which was sorted out within minutes).
So, communications, service, value for money, reliability and the tour itself were all outstanding; I warmly recommend SafariOnline to anyone who wants to visit Southen Africa, and I thank them very sincerely.

Linda Sheridan   –  
United Kingdom UK
Visited: June 2023 Reviewed: Jul 9, 2023

Email Linda Sheridan  |  50-65 years of age  |  Experience level: first safari

Walter at Safari Online was amazing.
5/5

From my first email to Safari Online when I was trying to find a package that was my dream holiday to my many many subsequent ones, Walter was so patient. He came up with an amazing package and the whole holiday went so smoothly. The lodges themselves were out of this world and the animals plentiful. We did 4 nights in Cape Town an 8 night safari in three lodges and a night at the end in Victoria Falls. Each hotel and staff member were fabulous and friendly. It was a dream holiday that far exceeded my expectations which was all thanks to the excellent team at Safari Online. Thank you.

Pam Byers   –  
United States US
Visited: May 2023 Reviewed: Jun 29, 2023

Email Pam Byers  |  50-65 years of age  |  Experience level: first safari

A better experience is NOT POSSIBLE! Walter and Safari Online are incredible!!
5/5

Walter was from the very moment an amazing partner in arranging a dream safari come true. This was our first (but not last!) trip to Africa. We booked three years out, and Walter nailed every detail perfectly. He listened to what we wanted and were interested in, provided lots of options and recommendations, and helped us experience the most amazing trip ever. We've traveled a lot, and all over the world, and without a doubt our experience using Walter, and going to Botswana, was the trip of a lifetime. Every question was answered promptly (and LOL, there were a LOT of them!), every concern addressed proactively, and really, we could not have had a more amazing experience. We are already planning a return trip, and with Walter, and I cannot recommend him highly enough. If you want to go to Southern Africa, don't do it without Walter. :)

Lesley and Peter, Florida   –  
United States US
Visited: April 2023 Reviewed: Jun 9, 2023

Email Lesley and Peter, Florida  |  65+ years of age  |  Experience level: 2-5 safaris

Extraordinary Safari --Perfectly planned --OTT Customer Service
5/5

We went to Botswana.

Walter 'got us' and picked out lodges that were just what we wanted! Spectacular planning ensued! All airline flights, land transfers (even a well coordinated transfer from Botswana to Zimbawe) were amazing and they all worked.

We sure understand that sometimes things go flooey while on travel despite the travel agent's expertise. We had none.
The price/value ratio was excellent.

We have already recommended this company and Walter to many many friends.

A huge thank you for all involved!!!

Pamela Scalzo   –  
United States US
Visited: April 2023 Reviewed: Apr 28, 2023

Email Pamela Scalzo  |  65+ years of age  |  Experience level: 2-5 safaris

Professional and extremely helpful and sensitive to individual needs
5/5

We have booked two safaris with Walter Kohrs. He is extremely professional and knowledgeable. Our most recent safari in April of 2023 was the fourth safari we had had the pleasure of experiencing. Working with Walter in planning our needs, as well as suggestions for the additional couples traveling with us on their first safari was helpful. He made some great suggestions. All four of the camps we visited were tremendous...Ngoma, Shindi, Okuti and Gomoti. Our fellow travelers were blown away by the experiences in each camp. We all would not hesitate to recommend Walter and his associates to anyone planning a trip to Africa. Our hope is that this was not our last trip to the magical Africa and its wonderful people.

Average User Rating
5.0/5
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