Reviews

Sort By: Date Most Helpful Rating 31-40 of 130 Reviews
Dave Carr   –  
United Kingdom UK
Visited: April 2024 Reviewed: Jun 13, 2024

Email Dave Carr  |  50-65 years of age  |  Experience level: over 5 safaris

Best holiday ever - made even better by the service provided by Kim W
5/5

From start to finish Kim was amazing.
She provided a suggested itinerary, which over a couple of weeks was tweaked to give us a perfect plan for our safari in Botswana and Vic Falls.
We chatted over WhatsApp, which made things very easy.
3 days before our departure date I ended up in hospital with a chest infection. This is when Kim really came to the rescue.
She managed to rebook everything for a week later. She made herself available over the weekend.
I cannot speak highly enough of how Kim helped rescue our holiday. I have travelled extensively over many decades and Kim is by far the best I have ever come across.
And the holiday. Well that was amazing. Every lodge in Botswana was top class and the stay at Vic Falls equally fantastic.
If you want a safari to remember don't think twice about using Safari Online.
The other bonus was the cost was 20% cheaper than the competitors.
Kim we cannot thank you enough.

Kelly Greisl   –  
United States US
Visited: May 2024 Reviewed: Jun 13, 2024

Email Kelly Greisl  |  35-50 years of age  |  Experience level: first safari

Kim W helped us design a perfect holiday to celebrate a big anniversary.
5/5

Kim was very responsive while we modified our itinerary early on to cater to our budget and wish list. When we had our location and accommodations, she also helped giving us great ideas for activities in Cape Town. We started with a safari in Sabi Sands, on to Cape Town for a couple days including a shark cage dive and city explorer day, the Zambia/Victoria Falls, and finishing at China in Botswana. We couldn't have asked for a better trip. All along the way, Kim would send us our boarding passes the day before a flight. She is a gem!

Jan   –  
United States US
Visited: May 2024 Reviewed: Jun 11, 2024

Email Jan  |  65+ years of age  |  Experience level: 2-5 safaris

Exceeded expectations not one glitch anywhere highly recommend.
5/5

Just returned from an11night safari to Botswana and Zimbabwe arranged by Ilona at Safari Online. What an amazing experience!!
I am still pinching myself. Every detail was perfect from beginning to end. We loved Camp Xaxanaka, Oscar the resident hippo, our guide Harry was amazing and the staff …incredible. We also loved Chobe Hills in Savute! Shout out to our guide Kennedy for an amazing leopard experience. Chobe Game Lodge was a treat after “glamping out” . And Insika Lodge, Victoria Falls…spectacular. We met amazing people and had an incredible experience from beginning to end.

I highly recommend Safari Online should you need to book a trip to Africa.

Fernweh   –  
Germany DE
Visited: April 2024 Reviewed: Jun 10, 2024

Email Fernweh  |  20-35 years of age  |  Experience level: 2-5 safaris

Ilona planned a wonderful trip for me!
5/5

Ilona from Safari Online designed the itinerary for my trip to Botswana, Zimbabwe and Zambia and it was absolutely wonderful. I have had other safari trips before which were also amazing, but this is the best interaction I've ever had with a travel agent. After a few quick questions, Ilona completely understood my needs and preference and I liked the initial packages very much already. In between I had to change the plan several times in terms of number of travellers, timing, destination, etc. due to personal reasons, Ilona was always super responsive, professional and efficient in modifying the plan and designing the most suitable option for me. And I loved the itinerary she created.

The trip was fantastic - incredible animals and stunning sunsets everyday. The experience of overlooking the Okavango Delta from the aircraft was unforgettable. Lodges were amazing and the transfers were smooth and well organised. Highly recommend!

Bridget   –  
New Zealand NZ
Visited: May 2024 Reviewed: Jun 3, 2024

Email Bridget  |  50-65 years of age  |  Experience level: first safari

Karina did an amazing job with organising our safari- perfect!
5/5

We booked from New Zealand so I was a little hesitant but I can honestly say we never had a hiccup. Loved our itinerary Karina put together for us- lodges and staff were wonderful. Loved flying in the small aircraft’s between lodges- cut down travelling time

Sundowners late afternoon were a great way to end the day. Highly recommend Safari Online

Ange M.   –  
United States US
Visited: May 2024 Reviewed: May 30, 2024

Email Ange M.  |  35-50 years of age  |  Experience level: first safari

Best Vacation EVER!
5/5

We were referred to Kim Wagner from a neighbor after I was so overwhelmed with all the choices trying to plan the trip myself. Kim was absolutely AMAZING! She asked great questions to help me determine what we wanted out of our safari experience and budget, listened and planned our trip based on those answers. She was incredibly responsive to all the questions I had. Kim was even available, going above and beyond, when we had arrived a day early, due to airline issues, in JoBurg and didn't know where to stay safely. She had a hotel and driver picked out for us within 10 minutes of me calling. We can't say Thank You enough to her for all her diligent assistance!

After all that, we had the most amazing 8 days in Zimbabwe and Botswana. The lodges were so great, their staff were so welcoming and friendly and the activities were fun.

We are very grateful that we found Kim and Safari Online!

Emma Robinson   –  
United States US
Visited: December 2023 Reviewed: Feb 1, 2024

Email Emma Robinson  |  20-35 years of age  |  Experience level: first safari

Amazing
5/5

I wish I could relive this exact trip again and again because it was perfectly curated and so much fun. Kim Wagner did such a great job planning this for my family. We loved all of the places we stayed so much, our guides were exceptional, and the flow of the trip was perfect. I'm so glad that my mom found Kim for our trip, I will definitely be using her again for our future visits to Africa and would recommend her to anyone looking to plan a safari! Her attention to detail and responsiveness during our trip were very much appreciated.

Tatum Reddington   –  
United States US
Visited: December 2023 Reviewed: Jan 7, 2024

Email Tatum Reddington  |  20-35 years of age  |  Experience level: first safari

Amazing!
5/5

Kim Wagner designed and personalized the most wonderful itinerary. This was a trip of a lifetime, and every detail was perfectly curated and handled by her expertise and experience. Kim was extremely communicative during the planning of our trip, as well as throughout the entirety of our trip. She masterly ensured the whole trip went smoothly, and we felt so taken care of by her. We also appreciate how flexible she was with us while we were crafting the itinerary. We are so thankful to her for planning a trip that left us with many tears of joy, full hearts, and memories to last a lifetime.

Hazel and Greg   –  
Portugal PT
Visited: August 2023 Reviewed: Nov 13, 2023

Email Hazel and Greg  |  50-65 years of age  |  Experience level: first safari

Perfect!
5/5

Our 11-day Botswana safari, organized by Walter Kohrs at Safari Online, was absolutely spectacular, far surpassing even our lofty expectations. There were a few challenges to our safari itinerary that we presented to Walter, yet he was able to successfully overcome all of them. He addressed every single one of my (numerous) questions and concerns in every e-mail, and always got back to me within 24 hours, unless he advised that he would be unable to do so. In short, he has been one of the best, if not THE best, customer service managers I have met in my 60-plus years of life on Earth.

The quality of the accommodation, organization, food, guides, service, small-group safaris and animal sightings--all provided by Walter's colleagues at Desert and Delta Safaris--was simply outstanding. This tour company also works closely with Safari Air, which meant great flexibility in scheduling the flights that took us from lodge to lodge.

I have travelled to nearly 60 countries in my lifetime and enjoyed every single one of these trips, but I can truly say that our Safari Online adventure was not only one of the best trips that I have ever been on, but one of the greatest experiences of my life. My wife and I will forever be grateful to Walter. Perfect!

Pol   –  
Australia AU
Visited: September 2023 Reviewed: Oct 9, 2023

Email Pol  |  20-35 years of age  |  Experience level: first safari

Sabrina was ultra responsive and made the entire experience just easy for us. Definitely recommend
5/5

Our trip to Botswana and the surrounding regions was a truly remarkable experience, and we have Sabrina de Pol from SafariOnline to thank for making it all happen so seamlessly.

From our initial enquiries to the end of the trip, Sabrina was exceptionally responsive. She addressed our questions almost instantaneously, demonstrating both professionalism and a genuine passion for ensuring we had an unforgettable holiday.

Where Sabrina truly shone was in her ability to provide tailored recommendations. Her intimate knowledge of the Okavango Delta and Chobe National Park allowed her to suggest activities and accommodations that perfectly suited our interests and budget. Her tips were spot-on; from the safari drives to the sundowner cruises, every experience exceeded our expectations.

Coordination and logistics can often be the most stressful part of any trip, but Sabrina handled these aspects flawlessly. We also ventured into Botswana, South Africa and Victoria Falls, and despite the complexity of travelling through multiple destinations, every transport was impeccably organised. This smooth planning lifted a significant burden off our shoulders, allowing us to fully immerse ourselves in the beauty of the regions we visited.

In short, Sabrina de Pol was fantastic to us. Her attention to detail, quick response times, and passion for what she does are simply unparalleled. We couldn't recommend her services more highly for anyone looking to explore Botswana and its neighbouring wonders.

Average User Rating
5.0/5
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