Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 128
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 128 Reviews
Mary & Greg   –  
Australia AU
Visited: August 2023 Reviewed: Sep 20, 2023

Email Mary & Greg  |  50-65 years of age  |  Experience level: 2-5 safaris

Kim Wagner, created the best family holiday EVER we had the best experience!
5/5

Our experience with Kim, in creating our family holiday was, without a doubt the best experience and holiday we have ever had with our family.
Talking with Kim over WhatsApp and being able to articulate all the details we wanted from our holiday was seamless!
Kim created an 11-day Luxury Safari and left no stone unturned. Staying 2 nights in Jo Burg at the African Rock Hotel, 4 nights Thabamati, in Timbavati and 4 nights Nkorho in Sabi Sand.
Both locations gave us a different experience and it was great to see the different landscape. Safari was great at both and we managed to see the big 7, Elephant, Buffalo, Lion, Leopard, Rhino, Wild dog, two litters of pups and 2 Cheetahs. Not to mention Hippo, Giraffe and the list goes.
Always being able to contact Kim, meant the only issue that was raised, was dealt with immediately and with no hesitation from any party involved!
Our family of 7 (All adults) had the most amazing time, lots of excitement and laughter. Memories that you can not put a price on!
After our children parted ways, Kim organised 5 nights in Victoria falls staying 2 nights at Victoria Falls River Lodge and 3 nights over on the Island Lodge. The perfect way to end our 17-day trip
My advice, do not hesitate to book your holiday with Safari Online, Kim is the absolute best. They are without a doubt the experts for your African experience … Hands Down….

Pamela Scalzo   –  
United States US
Visited: April 2023 Reviewed: Apr 28, 2023

Email Pamela Scalzo  |  65+ years of age  |  Experience level: 2-5 safaris

Professional and extremely helpful and sensitive to individual needs
5/5

We have booked two safaris with Walter Kohrs. He is extremely professional and knowledgeable. Our most recent safari in April of 2023 was the fourth safari we had had the pleasure of experiencing. Working with Walter in planning our needs, as well as suggestions for the additional couples traveling with us on their first safari was helpful. He made some great suggestions. All four of the camps we visited were tremendous...Ngoma, Shindi, Okuti and Gomoti. Our fellow travelers were blown away by the experiences in each camp. We all would not hesitate to recommend Walter and his associates to anyone planning a trip to Africa. Our hope is that this was not our last trip to the magical Africa and its wonderful people.

Mrs Cook   –  
Australia AU
Visited: September 2018 Reviewed: May 31, 2019

Email Mrs Cook  |  50-65 years of age  |  Experience level: 2-5 safaris

Walter from Safari Online was absolutely brilliant in helping arrange our dream Botswana trip.
5/5

At the start of our Botswana trip planning I was totally confused and overwhelmed with the choices of places to visit and accommodations on offer. Over a few weeks, Walter guided us through the decision making process with incredible efficiency, patience and adeptness. His responses from afar ( we live in Australia) were always prompt, polite and very helpful. We eventually were able to organise an itinerary which fulfilled our every need and wildest dreams. We couldn't have asked for a better Botswana experience.
We visited Chobe, Savute and the Okavango Delta and we so pleased with Walter's suggestion to visit these three diverse and amazing places in Botswana. They were all different but thrilling in their own way. The amount of wildlife we saw in each place was just mind blowing.
The organisation of the trip by Walter was seamless.

R. Joshi   –  
United States US
Visited: December 2018 Reviewed: Jan 9, 2019

Email R. Joshi  |  35-50 years of age  |  Experience level: first safari

BEST experience ever! Couldn't be a happier first time visitor.
5/5

We had a FANTASTIC trip with no hiccups whatsoever as we visited 3 countries and stayed at 6 different places in 2 weeks. Kudos to our agent Walter Kohrs for ensuring we had the best experience ever! We left our hearts and minds in Botswana and Cape Town.

Walter helped me plan this trip so thoughtfully. He was detailed and articulate in giving me lots of tips(on which places to visit, immigration documentation etc), making sure I felt comfortable by always promptly responding to my emails, addressing each and every little detail and answering my bazillion questions. I was a first time nervous visitor, especially since I was traveling alone with kids but all his information helped me out a lot.

We really enjoyed our safari experiences at the lodges in Botswana. Wildlife viewing was the highlight of our trip but coming back to a cozy comfortable place to stay and eating delicious foods can't be discounted. Luxurious lodging went a long ways in giving my kids a fantastic experience they are going to treasure for life.

All our flights were on time, each and every place we had folks come receive us and drop us off on time. In Botswana- our stays at all the lodges were fabulous. Transfers between lodges were very well coordinated and executed on time. Staff at each and every lodge in Botswana and even in Victoria falls were friendly and their hospitality was remarkably professional and punctual. We loved all our guides and the kids had a blast all through out the trip.

Our safari experiences were amazing - we couldn't get enough of the wildlife and sceneries in spite of doing almost 11 safaris. We saw everything except wild dogs and leopard. In Cape Town, staff at Primi sea castle and Hylton Ross travels were awesome. I am now considering visiting some other countries in Africa that offer superior wildlife viewing and cultural experiences.



Neena   –  
South Africa ZA
Visited: January 2019 Reviewed: Jan 9, 2019

Email Neena  |  35-50 years of age  |  Experience level: over 5 safaris

extremely attentive and knowledgable
5/5

This is now my second time making a booking with Walter and yet again he nails it!! and I am by no means an easy customer!! I very much enjoy making my own bookings and so rarely do I use a tour operator - but Walter has now changed my mind! He is extremely knowledgeable, attentive and patient. he answers every question and really goes out of his way to get to know you and make sure that whatever he recommends/suggests is right for you. I really enjoy dealing with him and his suggestions so far have been spot on!!

Krisztina   –  
United Kingdom UK
Visited: August 2024 Reviewed: Aug 21, 2024

Email Krisztina  |  50-65 years of age  |  Experience level: first safari

Most efficient with attention to detail- great dedication to plans holiday of a lifetime
5/5

First safari and first time in Africa for us. Chose Botswana as a destination as we were looking for the best safari experience. This is a country that delivers the most unique wilderness, wildlife in abundance and a remarkable history. We were also looking for a high end, luxurious holiday where for higher cost we would have the privilege to discover the African wildlife and nature without the crowds. Also found the environment and wildlife policies of the Botswana government quite visionary with sustainability in mind. Before booking this holiday, we had never heard of the company Safari Online but we would never choose anyone else as they delivered a most exquisite and unforgettable holiday for us on every level. The accommodations were most luxurious with 4* or 5* rating, quite a few of them won prices for their efforts in ecotourism. The hospitality, food and the activities organised were incredible. We travelled between six destinations and the transfers were always smooth, reliable and comfortable. The commitment of the staff was remarkable and their knowledge of wildlife and their enthusiasm helped us experience an unforgettable holiday. We fell in love with Africa - and cannot wait to return again.

PS   –  
United States US
Visited: June 2024 Reviewed: Jul 8, 2024

Email PS  |  65+ years of age  |  Experience level: first safari

Safari Online: this company is a pearl!!
5/5

In 2023 I began researching a trip from the USA to South Africa. The primary reason for the trip was game drives. But while there we also wanted to see Cape Town. Then, I also decided to tack on Victoria Falls while in the neighborhood. My wife and I have traveled extensively. I have, with some advice, always handled all of the arrangements myself. I worked with Karina at Safari Online, and after several emails, sample itineraries, and two phone calls, I gave her the reins. I handled all the international air bookings and left everything else to her. Hotels, lodges, domestic flights, ground transfers….everything! My wife and and I couldn’t be happier with our trip. Everything, and I mean EVERYTHING went off without a a single hitch. It was the trip of a lifetime! I highly recommend Karina and Safari Online. We have only been home 10 days, but we are already discussing returning.

MaryAnne and Sturt   –  
United States US
Visited: August 2023 Reviewed: Sep 10, 2023

Email MaryAnne and Sturt  |  65+ years of age  |  Experience level: 2-5 safaris

Walter Kohrs was absolutely the best travel agent we could imagine!
5/5

This was our second time booking a trip in Africa through Walter. The first one was in South Africa and Botswana about ten years ago, and it was so wonderful that we decide to book a second one to Zambia and Rwanda for 17 days. Four of us stayed at 4 magnificent lodges in Zambia, with great lodging and food, and all of our safaris and trip to Victoria Falls were wonderful with great guides. We flew in a couple of smaller planes to save time, and all of our travel connections went off like a charm. We then flew to Rwanda to see the great apes, and totally loved the lodge, the hike and time with the gorillas and golden monkeys, and our driver was wonderful too. We have recommended Walter to many of our friends, and they have all been equally impressed and happy with Walter’s services. Thank you!

Véronique   –  
France FR
Visited: June 2023 Reviewed: Jul 10, 2023

Email Véronique  |  50-65 years of age  |  Experience level: 2-5 safaris

The best travel agent I have never experienced...
5/5

We spent 3 weeks in Cape Town then NorthWest Botswana, a trip organized in close collaboration with Walter, from SafariOnline. I am a demanding customer for everything and especially for my travels and holidays and the advice, support, efficiency and kindness of Walter and team have met and exceeded my expectations. Firstly, this trip has been co-constructed with Walter and I was not proposed with a "one size fits all" option, as it is often the case. We had dozens of e-mails to finally end with the trip I wanted. This said, I am convinced that Walter is fully flexible and knows also to adapt to those who do not want to spend so much time in preparing their journey. Secondly, this trip had been initially planned to occur in april 2020 and was of course cancelled 1.5 months before departure because of Covid 19. Walter had us refunded of all what could be, and this was of course highly appreciable. And thirdly, the trip itself was memorable, with no place creating any disappointment. Walter's team was always reachable (we just needed this once, because of a hotel which did not find the room booking, which was sorted out within minutes).
So, communications, service, value for money, reliability and the tour itself were all outstanding; I warmly recommend SafariOnline to anyone who wants to visit Southen Africa, and I thank them very sincerely.

Pam Byers   –  
United States US
Visited: May 2023 Reviewed: Jun 29, 2023

Email Pam Byers  |  50-65 years of age  |  Experience level: first safari

A better experience is NOT POSSIBLE! Walter and Safari Online are incredible!!
5/5

Walter was from the very moment an amazing partner in arranging a dream safari come true. This was our first (but not last!) trip to Africa. We booked three years out, and Walter nailed every detail perfectly. He listened to what we wanted and were interested in, provided lots of options and recommendations, and helped us experience the most amazing trip ever. We've traveled a lot, and all over the world, and without a doubt our experience using Walter, and going to Botswana, was the trip of a lifetime. Every question was answered promptly (and LOL, there were a LOT of them!), every concern addressed proactively, and really, we could not have had a more amazing experience. We are already planning a return trip, and with Walter, and I cannot recommend him highly enough. If you want to go to Southern Africa, don't do it without Walter. :)

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 128
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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