Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 128
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 128 Reviews
Keith Fowler   –  
United Kingdom UK
Visited: October 2024 Reviewed: Nov 7, 2024

Email Keith Fowler  |  50-65 years of age  |  Experience level: 2-5 safaris

Brilliant Throughout
5/5

Thank you to Ilona for a wonderful safari experience in Botswana. We have been to Africa on a number of occasions but not to Botswana. We researched about 8 different companies and selected Safari Online. Ilona was instrumental in that selection, extremely helpful in advising on the areas and lodges to go to to meet our needs, and the price point was very competitive and super value for money. The communications throughout was second to none with real clarity on what we needed to take , what would be provided etc etc, which meant we ended up in a very relaxed frame of mind when arriving on the safari. Even when our flight was cancelled at the last minute Ilona ensured our international connections would not be disrupted. The safari itself was a 40th wedding anniversary celebration and it was exactly what we were looking for. The lodges , staff and knowledgeable guides were excellent and we saw all the animals (and more) that we were expecting and learnt a lot about Botswana . The icing on the cake was the surprise 40th anniversary dinner which was a lovely thought. I cannot recommend Ilona and Botswana highly enough. Thank you for a great holiday and wonderful memories

Nitu   –  
India IN
Visited: August 2024 Reviewed: Oct 6, 2024

Email Nitu  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

I was planning an 8-night trip to Botswana for November 2024 and though my trip had to be canceled due to personal reasons, I still want to leave a review for Kareena from Safari Online. Before speaking with Kareena, I had been in touch with 3-4 other travel agents and curators for about 15-20 days. However, their quotes were far too high and didn’t align with my budget. Then I found Kareena through SafariBookings.com, and I was pleasantly surprised by how genuine she was. She provided a well-planned itinerary that fit perfectly within my budget.

From the moment I reached out to her, she was incredibly responsive, answering all my questions promptly and thoroughly. She designed a beautiful trip that I was very excited about. Even though I couldn’t go through with the trip this time, I’m confident in her expertise and Safari Online’s services. I’m definitely looking forward to planning my future Africa trip with Kareena and her company.
Thank you again for the exceptional service!

Rickard H   –  
Sweden SE
Visited: August 2024 Reviewed: Aug 28, 2024

Email Rickard H  |  20-35 years of age  |  Experience level: first safari

Helpful, cunning and providing top notch service!
5/5

Me and my partner booked a two week trip to South Africa which included safari at two different lodges and a few relaxing days in Cape Town and Hermanus in the end. Everything went so smoothly and our contact Karina at Safari Online was simply the best! From the beginning we got several different suggestions, tailored to our needs and requirements. From the planning of this trip to the completion everything have just worked as it should, we didn't have to think about anything at all really.

The transfers from airport to lodges, between lodges and between boutique hotels were all booked and handled for us, even the domestic flight and check-in was handled! All in all, it was a wonderful experience and such a joy! The lodges and boutique hotels we stayed in were simply fantastic and the tour guide she booked in Cape Town (The fynbos guy) was such a knowledgeable, funny person that really gave us so much insight in both fynbos, animals and general cultural aspects of South Africa and the diversity of the country.

Krisztina   –  
United Kingdom UK
Visited: August 2024 Reviewed: Aug 21, 2024

Email Krisztina  |  50-65 years of age  |  Experience level: first safari

Most efficient with attention to detail- great dedication to plans holiday of a lifetime
5/5

First safari and first time in Africa for us. Chose Botswana as a destination as we were looking for the best safari experience. This is a country that delivers the most unique wilderness, wildlife in abundance and a remarkable history. We were also looking for a high end, luxurious holiday where for higher cost we would have the privilege to discover the African wildlife and nature without the crowds. Also found the environment and wildlife policies of the Botswana government quite visionary with sustainability in mind. Before booking this holiday, we had never heard of the company Safari Online but we would never choose anyone else as they delivered a most exquisite and unforgettable holiday for us on every level. The accommodations were most luxurious with 4* or 5* rating, quite a few of them won prices for their efforts in ecotourism. The hospitality, food and the activities organised were incredible. We travelled between six destinations and the transfers were always smooth, reliable and comfortable. The commitment of the staff was remarkable and their knowledge of wildlife and their enthusiasm helped us experience an unforgettable holiday. We fell in love with Africa - and cannot wait to return again.

Michael   –  
United States US
Visited: August 2024 Reviewed: Aug 16, 2024

Email Michael  |  65+ years of age  |  Experience level: over 5 safaris

Great experience with Safari Online
5/5

Ilona was great to work with. She arranged our domestic flights and transfers. They all went on time without a hitch. The lodges we stayed at were great with lots of wildlife, and the Big 5. The food was great, and everybody was so friendly and accommodating. Our agent Ilona was prompt with any questions we had. I would definitely use the agency again for any South African photo safaris. We met some wonderful people from all over the world on our trip.

Sue Prinsloo   –  
South Africa ZA
Visited: June 2024 Reviewed: Jul 17, 2024

Email Sue Prinsloo  |  65+ years of age  |  Experience level: over 5 safaris

Best Tour Operator that we have had ghe pleasure of dealing with
5/5

Safari Online was professional, considerate and from our brief Walter Kohrs declped a tailor-made tour of the Okavango Delta that was perfect for our family. We were kept informed and updated along the way from the initial proposed tour video to the final app with all our tour information. Safari Online worked within our budget and presented us with an amazing experience that was well worth the expense as everything was included in the price.

Compliments to Wilderness Safaris who managed our local Botswana travel to the Okavango. Transfers to and from the various camps by small aircraft proceeded like clockwork without any delays or complications.

We visited three Camps in the Delta and Linyanti Concession-

Tubu Tree Camp was beauifully appointed and met all our expectations - hospitality of the staff, comfort of the lodge, excellent game drives and plentiful nutrional and tasty meals. We felt pampered at all times, nothing was too much trouble for the staff.

Pelo Camp was a gem on a beautiful island, small intimate setting and refreshingly rustic with amazing attentive staff who were friendly and wonderful hosts. The food was exceptional. The beauty of this camp was it's location on the overwhelming vast waterways to navigate by mokoro and boat wih an abundance of bird sightings. We also experinced great game drives and incredible sunsets from this camp.

Our final destination was Wilderness Savuti Camp. The rooms were beautifully appointed with all the amenties of a 5 star Lodge. The meals were substantial and delcious with a wide variety at each meal to cater for everoune's palate. A highlight was going on a night game drive to see nocturnal animals not always visible in the day.

All the camps welcomed us to boma evenings which were heartwarming and special, giving us a glimpse of all the staff that contributed in making our visit to each of the camps so incredible and memorable.

Thank you Botswana, we will never forget you and your people!

PS   –  
United States US
Visited: June 2024 Reviewed: Jul 8, 2024

Email PS  |  65+ years of age  |  Experience level: first safari

Safari Online: this company is a pearl!!
5/5

In 2023 I began researching a trip from the USA to South Africa. The primary reason for the trip was game drives. But while there we also wanted to see Cape Town. Then, I also decided to tack on Victoria Falls while in the neighborhood. My wife and I have traveled extensively. I have, with some advice, always handled all of the arrangements myself. I worked with Karina at Safari Online, and after several emails, sample itineraries, and two phone calls, I gave her the reins. I handled all the international air bookings and left everything else to her. Hotels, lodges, domestic flights, ground transfers….everything! My wife and and I couldn’t be happier with our trip. Everything, and I mean EVERYTHING went off without a a single hitch. It was the trip of a lifetime! I highly recommend Karina and Safari Online. We have only been home 10 days, but we are already discussing returning.

Nancy P   –  
United States US
Visited: June 2024 Reviewed: Jul 1, 2024

Email Nancy P  |  50-65 years of age  |  Experience level: first safari

Sabrina was FANTASTIC with our African adventure - professional and patient at all times!
5/5

Safari Online has been indispensable to us in planning all aspects of our first (but not last) African tour! Our operator, Sabrina, always answered our questions completely and quickly via email. She was also there for us as we changed plans (multiple times) and asked questions (numerous times). Always amiable, she stuck with us until we had the PERFECT itinerary - covering all aspects of the trip (travel, lodging, activities, financial).
The value that Safari Online provided us cannot be overstated! Our trip went off like clockwork. ALL drivers were waiting for us, super personable, and very proud of the service they provided. Our Cape Town tour included the colorful Bo Kaap neighborhood, Table Mountain, and a peninsula drive to see Cape Point, Cape Bay of Good Hope, and the adorable penguins. We then flew to Victoria Falls, Zimbabwe, for a remarkable sunset dinner cruise, and of course a tour of the waterfalls, including seeing a lunar rainbow! Next, we were driven to Chobe Elephant Camp in Botswana - nothing could top this!! Accommodations, gourmet food, safaris, and people who treated you like family. We saw the Big Five within 24 hours.
Each of us has decided to go back to Africa as soon as possible utilizing this agency, and Sabrina!

Sheila   –  
United Kingdom UK
Visited: May 2024 Reviewed: Jun 17, 2024

Email Sheila  |  50-65 years of age  |  Experience level: 2-5 safaris

Extremely helpful and accommodating.
5/5

Thank you Ilona for your help and recommendations in planning our trip. The information provided in addition to the itinerary was really useful, as was your assistance with payments processes. You were always quick to respond and especially helpful when needed during a difficult time. We were expecting an amazing trip but this was far better than amazing. Thank you so much !!! Would highly recommend using Sarari Online.

Dave Carr   –  
United Kingdom UK
Visited: April 2024 Reviewed: Jun 13, 2024

Email Dave Carr  |  50-65 years of age  |  Experience level: over 5 safaris

Best holiday ever - made even better by the service provided by Kim W
5/5

From start to finish Kim was amazing.
She provided a suggested itinerary, which over a couple of weeks was tweaked to give us a perfect plan for our safari in Botswana and Vic Falls.
We chatted over WhatsApp, which made things very easy.
3 days before our departure date I ended up in hospital with a chest infection. This is when Kim really came to the rescue.
She managed to rebook everything for a week later. She made herself available over the weekend.
I cannot speak highly enough of how Kim helped rescue our holiday. I have travelled extensively over many decades and Kim is by far the best I have ever come across.
And the holiday. Well that was amazing. Every lodge in Botswana was top class and the stay at Vic Falls equally fantastic.
If you want a safari to remember don't think twice about using Safari Online.
The other bonus was the cost was 20% cheaper than the competitors.
Kim we cannot thank you enough.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 128
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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