Africa Remote Safaris (Kenya)
- Located In:
- Size:
- 5-10 employees (Founded in 1999)
- Member Of:
- IATA, ETT, Eco Tourism Society Kenya & East African wildlife Club
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $100 to $450 per person per day (USD, excl. int'l flights)
Reviews
MQ
Email Igout Maryse | 50-65 years of age | Experience level: first safari
did not take us on safari and did not refund our money!
Through www.safaribookings.com , my daughter and I have booked a 5 days Safari (from December, 31st, 2016) that should include Serengeti, Tarangire and Ngorongoro (Tanzania) with Africa Remote Safaris: http://africaremotesafaris.com/ . For this we paid an advance of 1200$. We received mails from a so called Naphtally from Africa Remote Safaris confirming our booking.
On December 30th, 2016, we had arrived in Arusha and had still not received any instructions concerning the safari. With the help of the Manager of the hotel where we were staying, we managed to call the Arusha number mentioned on the website and got in touch with a driver who informed us that he had only worked for Africa Remote once. On December 30th, my daughter and I went to bed not knowing whether we would go on safari or not the following day.
In the morning (Dec 31st), we at last received a WhatsApp message from the so called Naphtally indicating that we would be picked up by a driver from another safari operator.
Since ARS had not wired any money to them. We had to pay the full cost of a budget Safari 1800$.
While we were on Safari, ARS wired 440$ to the other Safari operator. This amount was given back to us upon our return by this operator with whom we went on Safari.
Thus, Africa Remote Safari still owed us 760 $. We wrote to them numerous times and once a certain Steve Biko even apologized for the delay and promised that he would soon refund us the money. Almost 2 months later, we still have not heard from him despite our reminders.
It appears that though Africa Remote Safaris claims to have offices in Arusha and Zanzibar, they do not have offices in those places and are only represented in Kenya. The phone numbers mentioned on their sites are only the numbers of drivers who have worked for them occasionally. They also do not have a license to operate in Tanzania and are only represented in Kenya. So if you book with them for a safari in Tanzania all or part of your money may be lost!
We wanted to tell about our experiences with Africa Remote Safaris so that you should avoid a bad and stressful experience on your holiday. They are found directly on (http://africaremotesafaris.com) or through www.safaribookings.com
Email Lindsay Allison | 35-50 years of age | Experience level: first safari
DO NOT EVER USE THESE - THEY ARE FRAUDSTERS - YOU WILL NOT RECEIVE YOUR SAFARI HOLIDAY
They will happily take your money and then leave you with nothing!
Once they have your money you will not hear from them - they won’t respond to any calls, emails or messages.
They are known fraudsters in Kenya.
IT
Email Daniela Curioso | 50-65 years of age | Experience level: over 5 safaris
IMPECABLE SERVICES, INSPITE OF THE WARNINGS!
I found the warning after paying my entire safari and got quite nervous, but I am glad to write that our safari was perfectly organized and delivered.
The predeparture communication was clear and quick; we were given all mobiles associated with whatsapp and I received answers to my many questions.
Nondi, our driver, met us at the airport in Dar at 1am and helped us to buy sim cards and change money.
We met again at 5.30 and drove to the Selous wilderness camp,4 hours, safely and carefully.
The Camp is great, across the Rufiji, 20 minutes away from the Selous gate in a superb location on the river.
Our tent was big with 3 beds and an open air shower.
The staff is lovely and made us feel at home; Freddi, Sifuni, Ludovick and Kenneth were the highlight of our stay.
Food was simply excellent, and we Italians are not easy to please;-)
The jeep sits six, but once we were by ourselves. We stayed 5 nights and did 3 full day game drives. Most people stay 2 nights, but after coming all the way from Roma we wanted to explore the park and enjoy its remoteness.
The Company organized also our flights to Pemba.
I am sorry for those who had a bad experience and I am quite puzzled about it, since in our case all the services were extremely professional. We thank Africa Remote Safaris for a once in a lifetime experience!