SafariBookings has received complaints from clients about Africa Remote Safaris (Kenya).

Reviews

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Seattle   –  
United States US
Visited: August 2015 Reviewed: Jan 6, 2016

Email Seattle  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Seattle and not that of SafariBookings.
Scam bookings - denied plane boarding, unpaid park fees, missed pick-up & briefing etc.
1/5

Do not take the chance to have the same terrible and costly experience we had with Mr. Steve Biko, Africa Remote Safaris! As of today, 1/6/2016, we have not been reimbursed for our additional expenses, US $ 4,461, which we occurred due to Steve Biko's continued failings, and have not heard back from Mr. Biko.
Our safari was scheduled, Aug. 16 - Aug. 22, 2015. Day 1, we were not picked up as scheduled in Nairobi to continue to Masai Mara. The hotel arranged for transfer to Wilson Airport and from there we flew to Masai Mara. Upon arrival and being greeted by our driver, we were told our park fees, driver and car fees had not been paid. After waiting around and phoning with Mr. Biko, we were off to go about 1 hour after arriving. Day 3 our scheduled balloon ride did not happen. Day 4 we were supposed to continue to Serengeti, and were denied boarding the SafariLink plane due to Mr. Biko had failed to pay for the tickets. On day 5 after not being able to leave our hotel due to Mr. Biko not paying for our lodging, our family of four had no other option than to change our itinerary for the remaining day's. This cost us an additional $4,461 for accommodation and flights, not to mention the time we missed actually being out seeing animals, and instead dealt with the many failings of Steve Biko and a police report encouraged my the Manager of our hotel, who wants this type of scoundrels out of the Kenyan travel industry. Throughout our safari when running into unpaid services, Steve Biko continuously asked us to pay in order to be reimbursed later - we did not as our safari was paid in full well in advance.
With the experience and knowledge I have today, my advice to you would be to organize your own safari. It might seem overwhelming, but you can book your flights and hotels directly, and arrange for a car with knowledgeable drivers with the hotel you are staying at. Enjoy your travels, and stay away from Steve Biko and Africa Remote Safaris.

Simone   –  
Italy IT
Visited: August 2014 Reviewed: Sep 7, 2014

20-35 years of age  |  Experience level: first safari

Africa Remote Safaris thinks about everthing you just think about enjoying
4/5

Steve and Naphtally are very helpful to organise our safari according to our requirements. They received us at the airport in Nairobi and drove us at the hotel. The day after, we started our 4 nights safari with Mike (Amboseli-Lake Nakuru Masai Mara). For all safari we had a private minivan. At Masai Mara, Africa Remote up-graded our accomodation at the same price (Osero Camp). It was a nice surprise.
Mike is a great guide, very patient with a sharp eye to see animals. When we came back to Nairobi, Africa Remote (Steve) offered us a dinner at Carnivore Restaurant. We really suggest this tour operator for your safari due to their availability, drivers ability and good quality/price ratio. (P.s.: if sometime they don't answer to your mail quickly or they don't arrive on time, don't worry).

Sofie   –  
Netherlands NL
Visited: August 2014 Reviewed: Oct 26, 2014

20-35 years of age  |  Experience level: first safari

Great migration safari
5/5

I have been on safari in Kenya and Tanzania with Africa Remote Safaris. This was my first time in Africa . I was very impressed with their services especially our guide Hamza from Tanzania. We arrived on an early morning flight and Hamza was at the airport to meet us. We traveled to Lake Naivasha and we stay at Cray Fish camp. This is an intimate camp located at the edge of the lake Naivasha and is just a walking distance to hells gate park. We also took bicycles and went to hells gate park. This was unforgettable tour. Our local guide Morris was very knowledgeable about birds and animals. We also took a boat to the crescent island, we saw hippos, giraffe, buffalo and zebras. The next morning we drove to Maasai Mara, a section of the road is good but there is a very rough part for 3hours driving to Ol Moran tented camp. Ol Moran camp is a semi- luxury camp in a good location. The meals at the camp were super. Better than most hotels we have been to. We spend three nights. Maasai Mara. The best part of the safari was on the second day when we witnessed a group of 22 lions hunting. We spent 3 hours waiting patiently as the lions took positions around a group of 10 Buffalos. This was incredible. The lions were hiding behind the Safari cars- Very clever-I think.

They hunted in groups and waited until two buffalo were free from their group. We watched at the Lions attacked the two buffalo but there was a big fight. The Buffalo fought off the Lions in a fight that lasted almost twenty minutes. In the end the Buffalo won. too bad for the Lions.

After the Maasai Mara we drove to mwanza where we stayed at Speke Bay Lodge. The service at Speke Bay was not very good and the manager was not very kind to his staff. Next was Serengeti-We stayed at Ikoma Bush Camp. The camp has a German owner and is very good. Clean rooms, hot water and great food and many Stories from Mr Pepe. A very friendly man. The Serengeti is ten times the size of Maasai Mara, we saw huge crocodiles at Grumeti river, we saw the big five. Ngorongoro Crater was amazing- we stayed at Rhino Lodge, A small lodge that is managed by Local Maasai People.After two days we left for Lake Manyara for one night at Twiga Safari Camp- Again great food and friendly local people. Our Safari ended in Arusha where we said goodbye to the best guide ever! Hamza who had become part of the family from Kenya all the way to Tanzania. We were very lucky to have one guide for this safari.

Disclaimer

  • All corporate and/or tour info is provided by Africa Remote Safaris (Kenya), not SafariBookings