Reviews

Sort By: Date Most Helpful Rating 141-150 of 205 Reviews
Kasturi   –  
India IN
Visited: May 2023 Reviewed: May 12, 2023

Email Kasturi  |  35-50 years of age  |  Experience level: over 5 safaris

Very cooperative
5/5

The safari went so well, I would never have imagined such an experience.
The journey was very comfortable.

The program was well planned never fell short of what was promised.

The driver, Joseph, was the best tour guide I have ever met. Very friendly amd welcoming, I would definitely recommend my friends and family to him and Mr. Dennis the tour operator.
Thank you Mr Dennis, i highly recommend the service.

Ben   –  
Canada CA
Visited: March 2024 Reviewed: Mar 21, 2024

Email Ben

An honest experience with a more than professional guide.
5/5

First of all, I had not booked a safari before my arrival in Kenya. I was trying to find a service that was honest and not too expensive. Denis was my first contact with Baboon safari, I met a member of staff the next day and clarified my fears following the other reviews. He reassured me and told me that if I did not participate in 2 safaris, I would be reimbursed for the one not done. The one who deserves the honors is our guide Anthony who was exceptional, if you want customer service...it's him. He did everything he could to find out where the animals were and give us the best view. he was friends with all the other guides while respecting his customers. The Miti-mingi campsite was also perfect, the owner came at each meal to inquire about our satisfaction. A great experience which was very pleasant and which will be repeated, thank you Baboon!!!!

Peter   –  
Ireland IE
Visited: October 2024 Reviewed: Oct 25, 2024

Email Peter  |  35-50 years of age  |  Experience level: 2-5 safaris

A professional safari tour operator with a decent office and spartan accommodation
4/5

Despite the four star rating of the Baboon Budget holidays, their freelance guide Titos deserves the full five.
He understands fundamental rules of customer care.
He is punctual, delivers the programme as it was outlined to a client.
He posseses a good local knowledge regarding the visited places, nature and beyond.
His English is of good standard and handles the vehicle professionally. This is something you will appreciate on the roads in Kenya.
Having a professional background in outdoor activity instructing and management I would happily employ Titos myself.
As for the overall performance of the company itself.
We had booked a six day private safari tour which has brought us to Massai Mara, Naivasha lake, Nakuru NP and Amboseli National Park.
This was a great selection of Kenyan experience and the company delivered it as presented in their quotation.
The communication prior to the tour was perfect and Dennis was in touch along the tour as well.
I have taken one star off from the best rating due to few events and suggestions.
There was a confusion at the initial briefing in their office about the type of the product booked. We were promised a private tour, however the representative seemed to have us scheduled on a group tour.
The last thing you want after tiresome journey is haggling about the basics, having children besides you.
This was rectified immediately by the owner.
Another thing which dashed our experience was my delayed luggage. I asked BBS to look after the delivery of the luggage considering it a courtesy since the delivery would be happening along the regular routes of the operator. This is based on own my experience from my former employer's customer service operating similar tours around Ireland.
I was hit by a hefty charge of about €50 at the end of our tour. I could have had the luggage delivered free of charge by the airlines instead.
One more rant about the accomodation in Nakuru hotel. The receptionist has allocated a room with a double bed and single bed to a family of four. The hotel manager fixed this for us after a complaint. The bathroom cleanliness in this place could improve.
Miti Mingi camp tents were quite tight, however I believe this could have been dealt with if we complained to the camp manager.
Then again a customer should be provided with a sufficient standard without the need of pointing out flaws and anticipating client's needs in the first place.
The Nyati safari camp was at a high level of service provided with spectacular views of Kilimanjaro.
We had a great adventure with BBS.
I would recommend and use them again.

Ofek   –  
Israel IL
Visited: June 2019 Reviewed: Jul 11, 2019

Email Ofek  |  20-35 years of age  |  Experience level: first safari

WOW!
5/5

WOW,
Where do I even begin?
As a nature lover and a photographer I am extremely happy for traveling with Baboon Budget Safaris. They were amazing.

First, the service was beyond expectations. We didn’t have to worry about a thing – food, water transportation, special request - everything was perfect.

Second, the safari itself was extremely productive. The guides spotted lots of special animals and knew exactly where to find them. Moreover, I guess the guides are in good relations with lots of people in the parks, because we were always informed if someone else spotted rare animals. In addition, the guides deliver a lot of information regarding the animal.

Third, as a photographer, I was extremely happy to work with them. I was afraid of the conditions and the cooperation I’ll get. To my good surprise, the guides and vehicles were perfect. The guides knew were to settle for a good photo, they were extremely cooperative with my request and even suggested very nice angles and tips. Furthermore, the open-roof allowed 360 view and even a way to set your camera on a steady support.

Thank you Josef Anthony and Denis.

Sarut   –  
Thailand TH
Visited: October 2019 Reviewed: Oct 20, 2019

Email Sarut  |  20-35 years of age  |  Experience level: first safari

Amazing experiences with breathtaking views
4/5

Dennis is very nice and flexible in arranging the trip suiting to my requests. It started smoothly since the driver, Bonface, picked me up from the hotel, then the ranger, Simon, brought me to Naivasha, Maasai mara, and Amboseli. During the 6 days safari tour, it was amazing gaining wonderful experiences in Kenya. Thank you so much once again.

Monica   –  
Mexico MX
Visited: November 2019 Reviewed: Jan 30, 2020

Email Monica  |  20-35 years of age  |  Experience level: first safari

Amazing!!
5/5

Everything was Excellent ! Since they picked us at the airport, everyone very friendly, Denisse would answer all our questions, Simon was the best driver at Massai Mara, and Lake Nakuru, he was the first one to spot all the animals, our trip to Serengetti and Ngorongoro crater was perfect as well!
thank you Baboon Budget Team! For the best experience of our lives!!

Gerardo   –  
Mexico MX
Visited: August 2020 Reviewed: Aug 21, 2020

Email Gerardo  |  20-35 years of age  |  Experience level: first safari

Great Safari experience
5/5

I have done a 7 days tour with my guide Joseph going through Amboseli, Nakuru, Naivasaha and Masai Mara. The tour was initially contracted with Papio Africa Holidays but was actually operated by Baboon Budget.

Let me start by talking about travel arrangements, I was served by Tabitha who was very easy to reach and replied to all my questions quickly, she helped me with the process of changing dates given the COVID-19 circumstances.

On arrival I was received at the airport terminal by our guide Joseph who spent the entire safari with us, he is very knowledgeable and tried his best to provide us with the best picture and viewing opportunities. Our guide also explained many details of wildlife and animals behavior that helped us later with our spotting and overall enriched our Safari experience, during our Safari we were able to spot most of the animals present in the different sites with the exception of leopards. We had great rides 6/7 days as one day we tried to visit a tea factory instead of repeating Naivasaha visit but we were not able to get in, I would strongly advise you stay away from tea plantation or factory visit as you may be surprised and not let in.

In terms of accomodations we had a good experience in the camp sites and hotels, it has to be noticed that these camps and hotels are in rural areas or very small cities so the cleanliness is not great and facilities are slightly old or not very well maintained, in our case that did not stopped us from having a good rest and good meals.

The transportation was very comfortable and the van had a nice roof that can be opened for great views during safari time. I have to say that we were only 3 persons in a van for 8, so if you will be traveling in a group of 8 persons your experience will be very different and I imagine it will not be very comfortable specially during safari time as some seats in the back are not very comfortable to stay standing for long periods of time.

Overall I had a great time and would recommend you to book with Baboon Safari, I would advise for people that like to have a comfortable space to ask for options of less crowded vans as that could make a great difference.

Tuija   –  
Finland FI
Visited: August 2020 Reviewed: Sep 16, 2020

Email Tuija  |  20-35 years of age  |  Experience level: first safari

Very well organised and awesome guide
5/5

I went on 11 days safari in Kenya and Tanzania in August 2020 and had a really good experience!

All the communication by email and messages was replied efficiently and schedules worked as agreed.
Our guide was very professional and had huge amount of knowledge about the local culture and nature. Thank you Joseph for making Kenya experience amazing!

Tanzania safari was a separete trip but transfer from the border to Arusha went well and Tanzania crew took good care of me :)

Overall im very happy with the experience and the company.
Thank you!!

Chandni l   –  
Germany DE
Visited: April 2023 Reviewed: Apr 27, 2023

Email Chandni l  |  35-50 years of age  |  Experience level: 2-5 safaris

Unforgettable experience
5/5

I booked a 6-day trip that included Maasai Mara, Nakuru and Amboseli. Our guide Martin knew all the parks very well and is like a human safari encyclopedia. We were lucky enough to see the Big 5 up close, even the leopard! I would definitely do this trip again.

Alice Taylor   –  
United Kingdom UK
Visited: August 2016 Reviewed: Sep 24, 2016

Email Alice Taylor  |  20-35 years of age  |  Experience level: first safari

Fantastic, well organised safari
5/5

We booked a 3 night safari with Dennis in the Maasai Mara at the end of the August. It was the most incredible trip. It was so well organised - Dennis was always very helpful and easy to get hold of. He organised our accommodation at Mara Sarova Lodge and all flights and transfers were booked for us. It was a very smooth process. We had the best guide/driver who was lovely, kind and very knowledgeable and knew where to find all the animals - ask for Samson - he is a legend! Although we just missed the migration, we saw all of the big 5 including two rhinos and leopards - so it's definitely a great time to go. I'd definitely recommend booking with Dennis, it was a fantastic trip - I can't wait to go back!

Average User Rating
4.9/5
Rating Breakdown
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  • 2 star 2
  • 1 star 4
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