Baboon Budget Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2006)
- Member Of:
- KATO, KTB & Ministry Of Tourism
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $100 to $700 per person per day (USD, excl. int'l flights)
Reviews
IL
Email Vladimir | 50-65 years of age | Experience level: 2-5 safaris
They behaved dishonorably
I signed a lease contract with Patrick for Nissan X-Trail from 5.09 to 25.09.17, I've paid him for rentingת and left him a deposit of 500 USD.
At 25.09.17 I've returned the car. Patrick examined her and then drove her to the parking lot. He said that he have to go to the bank to refund me a the 500 dollars. Patrick did not return with the money.
CA
Email Gail | 50-65 years of age | Experience level: 2-5 safaris
Untrustworthy, changes to itinerary, skipped site, misleading communications...
I do not recommend this tour company. No compensation for changed itinerary with a site completely skipped that was on my tour, no pickup in Arusha on arrival, poor customer relations and misleading communications from day to day, difficulty with payment at national park resulting in lost time on drive, not enough room in vehicle for equipment so stacked tents on top resulting in no pop up viewing one day. It just seems the operator wants money and cannot deliver what is promised. Be very wary when touring in Tanzania. Enough said. I have experienced several safaris, and this one is the only one that I can say was regrettable.
IL
Email Sergey Priven | 50-65 years of age | Experience level: 2-5 safaris
Patrick Atweng'a (introduced to me by at baboon office) stole 500$ which left as a deposit
A year ago my parents rented a car trough babbon tours from guy named Patrick Otieno Atweng'a...
after 3 weeks of using the car my folks returned it but never saw any of the the deposit, they were left to wait for couple of hours for the thief to come back - which never happened.
Baboon tours admitted their responsebility for Patrick Otieno Atweng'a action and promising me to deal the issue and return the stolen money..
I was in touch with mr. Dennis across the year via watsap and every time he gave me another excuse.
Beware of Baboon budget tours and other scammers...
Thank you for nothing mr. dennis behalf my parents and me
US
Email Katie | 20-35 years of age | Experience level: first safari
The director Dennis Solomon is a incompetent and is only worried about money. No respect.
I was super excited about the safari, and the lady who helped us book was so nice, even our driver to the safari was so nice. The issue was on the second day ( we did only two days one night), logistics was awful. We were told to meet the tour guide at 6 am only to find out, the tour we were suppose to be on left. We spent the next 45 mins in the safari searching for that said group, only to find out they were finished in the park, so we parted the park to return to Nairobi. We were suppose to spend three hours in the safari. All while my husband did not have a seat in the van ( over crowded) so he sat on the floor- literally where you put your feet. When we discussed this with the direct of baboon budget his response was; “ who told you you would have a seat, you can stand”, which was not of course what we paid for. After some time explaining his only response to our cristicms was, “ oh you people- I know people like you- you are just never sastified, you just want to complain and get money”. We were of course only relaying our complaints. We ( my husband and I) spent 520.00 usd ( 240 a person, plus surcharge for using debit machine), and spent less than three hours actually touring the safari. Logistics are awful and the director does not care about the costumer.