Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 166
  • 4 star 29
  • 3 star 4
  • 2 star 2
  • 1 star 4

Sort By: Date Most Helpful 1-10 of 29 Reviews
Amin   –  
Iran IR
Visited: October 2015 Reviewed: Oct 22, 2015

Email Amin  |  20-35 years of age  |  Experience level: first safari

good
4/5

i am happy with this tour...but we were 8 in our car..
our driver was very helpful..his name was Zac.he showed us the animals and showed their picture in his book...the only thing that i didnt like was Masai camp..the food and tents wasnt ok...i know that was a budget camp...but when i compare it to amboseli camp i think it was very bad...because amboseli camp was really clean...comfort with nice food. with 24 hours electricity!
i hope they can change the camp in Masai mara...

Julie Larochelle   –  
Canada CA
Visited: February 2016 Reviewed: Feb 28, 2016

Email Julie Larochelle  |  20-35 years of age  |  Experience level: first safari

Great experience
4/5

We did 5 days safari tour (hell's gate, lake nakuru, masai mara) We had a super great experience with this compagny. Hotels and camps were very good and clean. The food is ok. We were disappointed because there are no flamingos at lake Nakuru. But it's not the fault of the compagny. We would not go if we had known before. We recommend this compagny. Patrick is a good driver and a good guide.

Ashley wacera   –  
Kenya KE
Visited: October 2014 Reviewed: Oct 16, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Royal services
4/5

After working in dubai for a year I was coming back home and I needed a vacation and I got a great one, this guy's were professional and too kind not only did they advice me in the best time to fly in but they also picked me up from the airport I was worried about my friends but they had picked them up too.
The trip was wonderful the cars were comfortable, we listened to our choice of music but that's not the great part masaai mara was just breath taking the wildlife wow, our accommodation we camped the tents were nice the beds were comfortable the food was great I mean everything was well organized though I hated the birds in the morning they woke me up, all in all we had a great tour, we got the best services and it was at a fair nd affordable price. Thanks dennis

Mamen   –  
Spain ES
Visited: August 2016 Reviewed: Aug 22, 2016

Email Mamen  |  35-50 years of age  |  Experience level: first safari

Great experience!
4/5

We did Kenya Safari with Baboon Safari nice people nice company, amazing places. Our 6 days Safari ending Amboseli was amazing.

Rob   –  
Canada CA
Visited: December 2015 Reviewed: Dec 26, 2015

Email Rob  |  50-65 years of age  |  Experience level: 2-5 safaris

Safari 2015
4/5

the trip was very good,the driver Gibson was fantastic and informative.The food was good and the tents were fine. The safari was great for the price.

Carla   –  
Brazil BR
Visited: December 2019 Reviewed: Dec 19, 2019

Email Carla

Masaai Mara Park and Amboseli Park were awesome! Joseph was an excellent guide and driver-a star!
4/5

I consider myself the kind of customer that pays attention to details - Baboon was recommended by a colleague and I started talking to Denis who put me in contact with Susan for the reservations. She was very professional and understood my concerns about the itinerary and other things. The first part of my program in Kenya went really well. The driver/guide Joseph was really good, the Meridian hotel in Nairobi was quite comfy, Miti Mingi Eco Camp in Masai Mara was a fair choice as recently renovated and Kimana Camp in Amboseli has a nice crew and an astonishing view of Kilimanjaro when clear. Some improvements with communication along the way would even improve the experience. I do hope that my time in Tanzania will be as great as in Kenya.

Kate   –  
United Kingdom UK
Visited: December 2017 Reviewed: Jan 14, 2018

Email Kate  |  50-65 years of age  |  Experience level: over 5 safaris

3-day safari in Masai Mara fantastic, day trips in Nairobi bit disappointing.
4/5

We booked our trips with BB Safaris on arrival in Nairobi. Our day trips in Nairobi to the elephant orphanage and giraffe centre were good and well worth the visit but the 1-day safari to Nairobi National Park was disappointing with a 'driver' rather than a 'guide'. Our 4 hour schedule was reduced to 3 hours with an unplanned, and quite frankly, unwanted visit to a snake centre. I didn't enjoy the day which is why I've scored 4 instead of 5.
However, our 3-day trip to the Masai Mara was outstanding! This was mainly through our guide (Patrick) being so expert in knowing where to find the animals and getting us the most amazing sights of animals in their natural habitat and family scenes unfolding in front of us as we watched enthralled. I am still buzzing from the experience!!
For a budget safari we felt we had a fantastic trip that was worth the money.

Sarut   –  
Thailand TH
Visited: October 2019 Reviewed: Oct 20, 2019

Email Sarut  |  20-35 years of age  |  Experience level: first safari

Amazing experiences with breathtaking views
4/5

Dennis is very nice and flexible in arranging the trip suiting to my requests. It started smoothly since the driver, Bonface, picked me up from the hotel, then the ranger, Simon, brought me to Naivasha, Maasai mara, and Amboseli. During the 6 days safari tour, it was amazing gaining wonderful experiences in Kenya. Thank you so much once again.

Peter   –  
Ireland IE
Visited: October 2024 Reviewed: Oct 25, 2024

Email Peter  |  35-50 years of age  |  Experience level: 2-5 safaris

A professional safari tour operator with a decent office and spartan accommodation
4/5

Despite the four star rating of the Baboon Budget holidays, their freelance guide Titos deserves the full five.
He understands fundamental rules of customer care.
He is punctual, delivers the programme as it was outlined to a client.
He posseses a good local knowledge regarding the visited places, nature and beyond.
His English is of good standard and handles the vehicle professionally. This is something you will appreciate on the roads in Kenya.
Having a professional background in outdoor activity instructing and management I would happily employ Titos myself.
As for the overall performance of the company itself.
We had booked a six day private safari tour which has brought us to Massai Mara, Naivasha lake, Nakuru NP and Amboseli National Park.
This was a great selection of Kenyan experience and the company delivered it as presented in their quotation.
The communication prior to the tour was perfect and Dennis was in touch along the tour as well.
I have taken one star off from the best rating due to few events and suggestions.
There was a confusion at the initial briefing in their office about the type of the product booked. We were promised a private tour, however the representative seemed to have us scheduled on a group tour.
The last thing you want after tiresome journey is haggling about the basics, having children besides you.
This was rectified immediately by the owner.
Another thing which dashed our experience was my delayed luggage. I asked BBS to look after the delivery of the luggage considering it a courtesy since the delivery would be happening along the regular routes of the operator. This is based on own my experience from my former employer's customer service operating similar tours around Ireland.
I was hit by a hefty charge of about €50 at the end of our tour. I could have had the luggage delivered free of charge by the airlines instead.
One more rant about the accomodation in Nakuru hotel. The receptionist has allocated a room with a double bed and single bed to a family of four. The hotel manager fixed this for us after a complaint. The bathroom cleanliness in this place could improve.
Miti Mingi camp tents were quite tight, however I believe this could have been dealt with if we complained to the camp manager.
Then again a customer should be provided with a sufficient standard without the need of pointing out flaws and anticipating client's needs in the first place.
The Nyati safari camp was at a high level of service provided with spectacular views of Kilimanjaro.
We had a great adventure with BBS.
I would recommend and use them again.

Hannah   –  
United Kingdom UK
Visited: January 2020 Reviewed: Feb 15, 2020

Email Hannah  |  20-35 years of age  |  Experience level: 2-5 safaris

Brilliant and well worth the money!
4/5

I cannot thank Baboon Budget Safari enough for making my first two weeks in Kenya so brilliant! Of course the accommodation was basic but thats what you're paying for. The team look after you every step of the way from airport pick up to finishing in Nairobi, Tabitha was available by whatapp whenever I needed her to sort out buses and pick up times etc, really settling for any solo or new travellers. Mansur was my guide and he was fantastic making sure we saw as much as possible! The itinerary does change depending on weather etc but I still did everything as arranged just in a different order. thank you Baboon Budget!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 166
  • 4 star 29
  • 3 star 4
  • 2 star 2
  • 1 star 4
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