SafariBookings has received complaints from clients about Tropical Vacations .

Reviews

Sort By: Date Most Helpful Rating 41-50 of 53 Reviews
Elise Kennedy   –  
Australia AU
Visited: June 2019 Reviewed: Jul 12, 2019

Email Elise Kennedy  |  35-50 years of age  |  Experience level: first safari

Friendly professional service
5/5

Great communication from Matthew from beginning to end. Driver Daniel was #1. Boat ride and Masai village visit included which were both worthwhile. Highly recommended. Thanks so much.

Andres   –  
United States US
Visited: October 2019 Reviewed: Oct 4, 2019

Email Andres

Outstanding
5/5

The experience was wonderful. Paul and Matthew were amazing they were timely and worked very hard on the Safari. They were kind and friendly. I would book with tropical vacations every time I come to Kenya. The service is truly 5 stars!!

Nyandia and Mikael   –  
Sweden SE
Visited: December 2019 Reviewed: Jan 1, 2020

Email Nyandia and Mikael  |  35-50 years of age  |  Experience level: first safari

Great Safari
5/5

We were on a 4 day safari with Mathew and Martin. Very well planned and executed. It didnt dissapoint. Service and their company was great. Will def be using them again.

George Magak   –  
Congo (DRC) CD
Visited: October 2015 Reviewed: Nov 3, 2015

Email George Magak  |  35-50 years of age  |  Experience level: over 5 safaris

Great Safari
5/5

Thank you for facilitating my safari well in Kenya. I appreciate all your efforts to take me through wonderful places . Kudos for not having any hidden charges. I recommend you to all safari people , thanks.

George Magak

Isabel   –  
Spain ES
Visited: December 2016 Reviewed: Jan 1, 2017

Email Isabel  |  20-35 years of age  |  Experience level: first safari

We enjoyed a lot the 6 days safari! Amazing!
5/5

We contacted Tropical Vacations by internet when we were organizing our trip from Spain. We had a immediate response from them and it was easy to arrange everything before the departure to Tanzania.
They adjusted all the trip tou our requirements, so it was fantastic!

We took the 6 days/5 nights safari and visited Tarangire, Manyara, Serengeti and Ngorongoro! We enjoyed all of them and we had a really good time with the staff from the company! They took care of us a lot!

I recommend 100% this company to have a great african experience!!!

Isabel

Inga   –  
Latvia LV
Visited: December 2016 Reviewed: Jan 2, 2017

Email Inga  |  20-35 years of age  |  Experience level: first safari

Trustworthy safari operator
5/5

Happy customer of Tropical Vacations Inc. Did a 4-day safari tour in Tanzania (Manyara NP, Serengeti NP, Ngorongoro crater).
Mathew did an amazing job prior to tour by being professional, fast and great communicator. A day before the tour we also met company's director Richard in Arusha offie.
During our 4-day tour we changed our vehicle twice, since initially were put together in a car with 2 other travellers who had a longer safari tour (more nights in Serengeti NP than we had).
Shout out and thanks to Stanley, our second driver for being awesome and fun.
All in all everything was good, as promised and described in itinerary.

Anna Garber   –  
United States US
Visited: November 2016 Reviewed: Jan 10, 2017

Email Anna Garber

Great vacation for the whole family or group!
5/5

I am a travel advisor and have had a working relationship with Mathew Adams - owner of Tropical Vacations Inc. for many years. Mat is always on top of mind when my prospects and clients ask for Africa or other destinations. Mat is very professional, replies quickly and thorough. He goes above and beyond to service his clients and has exceeded my clients' expectations each and every time. Whether you are single, a couple, business travelers or traveling in a group, Mat and staff at Tropical Vacations Inc. will make your vacation unforgettable and I highly recommend him. Please check out his website: http://www.tropicalvacationsinc.com and his Facebook page for the latest travel specials: https://www.facebook.com/tropicalvacations

Anna   –  
United States US
Visited: July 2017 Reviewed: Aug 2, 2017

Email Anna  |  35-50 years of age  |  Experience level: 2-5 safaris

An Amazing and Unforgettable Experience
5/5

This has been our second trip to Africa and the second time I used Tropical Vacations, Inc. This is an amazing experience for people of all ages, solo travelers, couples and groups alike. Mathew truly makes your vacation memorable by showing all the places of Africa that you otherwise would not know to visit. As a travel agent I expect the very best for my clients and work with tour operators who give exceptional service. On this particular trip I was traveling with a group and Mat has exceeded our expectations and went above and beyond in service. Mathew is an amazing tour guide and very welcoming host. He is experienced, knowledgeable, and professional. Mathew wants you to come as a tourist, but leave as a friend and my traveling group truly did feel special and cared for. Be sure to bring a lot of memory cards to capture all the beauty, culture and history that Africa has to offer.

Teresa   –  
Germany DE
Visited: October 2017 Reviewed: Oct 29, 2017

Email Teresa  |  35-50 years of age  |  Experience level: 2-5 safaris

An agent you can trust in organising your trips in Africa
5/5

We engaged Matthew’s company twice for our trips in Africa. The first time he put up a wonderful trip for us in only 3 days (Zimbabwe, Botswana and Zambia); and this time across Uganda and gorilla watching in Rwanda. We had plenty of time for planning and Matthew had not failed his services – all our numerous emails in the last 12 months were responded in prompt and polite manner; and all our requests were fulfilled for our tailored tour. All his recommendations for hotel/accommodations are the best in the region; and his staff/guides/partners are top notch. This time he even travelled from Kenya to Entebbe to greet us in the airport upon our arrival. A very reliable agent for satisfying trips in Africa. Thank you.

Christoph   –  
Germany DE
Visited: December 2016 Reviewed: Jun 26, 2017

Email Christoph  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Christoph and not that of SafariBookings.
We payed 630€ (half tour price) in advanced on the prefing day nobody showed up at the hotel!
1/5

My girlfriend and I booked a 4 day safari via safaribookings.com with http://tropicalvacationsinc.com/ for 29.12.16-01.01.17. We payed 630€ (half of the tour price) in advance. On the evening of 28.12.2016 we were waiting in our Hotel in Arusha for someone to come for the pre safari briefing as agreed before. But nobody showed up or even answered the phone. Bevor we had a lot of contact via whatsapp and email. Next day we still hoped to get picked up at 8am but of course nobody showed up. We couldn't reach the company for the next days any more. Until now I’am in email contact with Mathew Adams and try to get my back. I did not want to make this a police case but I gave him a lot of chances so far and he often promised to pay soon but until now nothing happened. Of course this is the short story and I can proof everything with the emails and Bank transaction.

Disclaimer

  • All corporate and/or tour info is provided by Tropical Vacations , not SafariBookings