Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 27
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 28 Reviews
Derek Lee   –  
South Africa ZA
Visited: October 2015 Reviewed: Oct 27, 2015

Email Derek Lee  |  50-65 years of age  |  Experience level: over 5 safaris

Most enjoyable safari with a very experienced tour guide
5/5

The booking process was efficiently handled by EA Exotic Safaris. the tour guide was Joseph who turned out to be incredibly good at spotting animals in the bush. Each of the hotels booked as part of the safari was excellent providing clean and spacious rooms and good food.

Pia Behm   –  
Finland FI
Visited: January 2016 Reviewed: Jan 27, 2016

Email Pia Behm  |  35-50 years of age  |  Experience level: first safari

Great safari experiences in Masai Mara and Ol-Pejeta
5/5

We had amazing 3-day safari in Masai Mara with super-guide Joseph. We saw lot´s of animals, for example four of the Big Five. Stayed at Basecamp which was also nice experience as we slept in a tent and that is really the way of experiencing nights of Africa. Didn´t get enough of animals and ordered one more safari day in Oj-Pejeta where we finally completed The Big Five. We can warmly recommend East Africa Safaris. Great customer service and professional work. Thank you for unforgettable experience in Kenya.

Marc   –  
United States US
Visited: December 2015 Reviewed: Dec 31, 2015

Email Marc  |  35-50 years of age  |  Experience level: first safari

Awesome Safari!!
5/5

East africa exotic safaris organized an awesome safari for my family of 6 - for 6 nights. Raphael set us up with a great driver (Anthony) and a great route. The accommodations we stayed at were exactly what we were hoping for (very well reviewed "glamping" tented camps) and the itinerary suggested was very straight forward and inclusive of everything. The itinerary was also specific on exactly where we were staying rather than some companies quotes of ____resort___"or similar". Oh yeah - it was also about 1/2 the price of other quotes we received

Raphael was very adaptable to changes and great to work with via email.

Highly recommended!!

Catherine ZHANG   –  
China CN
Visited: September 2023 Reviewed: Oct 15, 2023

Email Catherine ZHANG  |  20-35 years of age  |  Experience level: first safari

Great arrangement and Memorable exprience with East Africa Exotic Safaris
5/5

Four of us from China booked a 9 days safaris tour with East Africa Exotic Safaris after comparing several operators online. The tour turns out to be a quite worthwhile trip and very enjoyable safari experience.

We contacted Rapheal for Safari arrangement, he responded to our every request in a timely manner, and arranged everything to our satisfaction. Rapheal also impressed me a lot with his great patience and generousity when I had some issue with international wire transfer. Really appreciate his help and coordination.

In terms of the Safari itself, our guide Gerald is the best guide ever. He is decent, knowledgeable and good at spotting animals among the vast bush. During Safaris, he also shared much information of wild animals' habits and characteristics, which is quite interesting to us.

We have recommended East Africa Exotic Safaris to our friends and colleagues, hope we can come back soon and book another Safari trip with EAES.

Richie   –  
China CN
Visited: August 2016 Reviewed: Aug 31, 2016

Email Richie  |  35-50 years of age  |  Experience level: 2-5 safaris

Helpful, friendly staff, but check the details
5/5

Chose these guys from many as they were very accommodating during planning stage, although we were disappointed in the alternative Masai Mara accommodation chosen once our choices were unavailable. Joseph and Ronnie are both knowledgeable and diligent guides: we were pleased they drove carefully and well, spotted animals at great distances, and were regularly sharing information with, and helping, other guides. Communication on key points like where our flight would leave from and the need to pay baggage fees for all bags was poor or even misleading, but asking for copies of the plane tickets would have let us check ourselves. Felt like everything was under control and we were supported throughout. Recommended.

Gordon pope   –  
United Kingdom UK
Visited: August 2015 Reviewed: Sep 1, 2015

Email Gordon pope

Amazing Honeymoon!
5/5

I booked my Honeymoon trip with east African safaris and Raphael and it was an unbelievable experience and one I will never forget.
I choose and planed a route of three national parks I wanted to go to over the 8 days I had between flying in and out of Nairobi. From there Raphael took care of everything else. He picked us up from the airport and made sure everything was ok form the rest of the trip. Joseph was our driver and he was excellent the whole 8 days, he could pick out animals from an amazing distance and tried his very hardest to make sure we had seen every animal we could on our trip. He was patient with pictures or when we wanted a break and always on time for pickups and drop offs. Although there is no guarantee of what you can see during your trip we ticked every box and were even lucky to see a leopard twice and a lion kill a wildebeest.
All the accommodation was totally suitable for what we needed.
Ad it was all completed with Raphael meeting us at the airport on the way home to hear direct feedback everything was good with the trip , the service from both Raphael and Joseph was first class.
I was worried prior to going , and worried I had done the right thing booking all of this over email and the internet , transferring money from Britain was risky without using a British travel agent – but there was absolutely no issues, so if anyone is worried and wants any reassurance please feel free to drop me a message.

Judy G   –  
Panama PA
Visited: February 2015 Reviewed: Mar 10, 2015

50-65 years of age  |  Experience level: over 5 safaris

Superb service made the trip perfect
5/5

I booked with East Africa Exotic Safaris as a last minute excursion when coming to Nairobi for a business conference. I had contacted several tour operators and due to the prompt and very courteous reply opted to use their services. From the outset, I was never disappointed. Always fast on replying and was punctual in coordination of activities plus the driver was knowledgeable to make this excursion perfect. We even got lucky and saw a pack of lions crossing the road. This was my fifth time going on a safari so I knew what to reasonably expect and they raised the bar with perfect service.

Zara Visited: August 2014 Reviewed: Oct 14, 2014

Exotic Safaris brings you
5/5

Efficient, trustworthy, good value for money, polite, greeted us everyday with a genuine warm smile, extremely helpful even over the phone - Raphael the manager, based in Nairobi, Kenya, phoned the PesaPal company in Nairobi to make sure which email address i should use to confirm payment (I am based in Mtwara, Tanzania) and promptly emailed me back with all details. At the end of our trip, Raphael left us both a small parting gift of tea and coffee at the hotel we were staying, a token of appreciation for having chosen Exotic Safaris and a reminder that good, polite service starts from the very first bout of interaction and ends on a thank you note.
The driver George was a careful and responsible driver, mindful and very respectful of animals and their habitat, knowledgeable on animals and sharing interesting tidbits on animal behavior. He made sure we saw as many animals as possible in our short 4 safari day trip, was very open to discussing and re-organizing day trip plans and overall a sensible, easy going travel companion.

Sandra   –  
Canada CA
Visited: January 2012 Reviewed: Jun 8, 2014

50-65 years of age  |  Experience level: first safari

I was incredibly pleased with our tour operator, Raphael Muturi-above and beyond his duties.
5/5

Communications with Raphael Muturi were clear and concise. He went above and beyond the call of duty-picked us up, dropped us off. Raphael also made sure we were well taken care of, he exceeded our expectations. The safari tour was everything and more than we expected. I felt very safe and well cared for in his service.

Raj   –  
United States US
Visited: August 2024 Reviewed: Oct 29, 2024

Email Raj  |  50-65 years of age  |  Experience level: first safari

Outstanding!
5/5

Raphael dis a great job of organizing things.
The tour guides Gerald and Anthony were beyond amazing. They made sure we did get to see the animals. They went above and beyond to make sure we got to see the elusive Leopard.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 27
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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