Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 83
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 83 Reviews
Margaret Visited: May 2014 Reviewed: Jun 8, 2014

Gondwana provided us with the best holiday in nearly 50 years of traveling.
5/5

Our safari in Botswana was spectacular. Mark Hathaway helped us plan the trip; he was responsive from the first email. Everything we asked for he provided, quickly and pleasantly. Mark met our plane at the Maun airport when we arrived; he met us again the next morning to see us off on the safari. He even sent us a bottle of wine to one of the camps, as well as a birthday card to me. We've never experienced such great service from a tour company before.
The safari itself surpassed our expectations. The accommodations were lovely, the food fabulous and the camp personnel friendly and professional. If (when) we book another safari, it will be through Mark.

norio   –  
Brazil BR
Visited: May 2014 Reviewed: Jul 22, 2014

35-50 years of age  |  Experience level: 2-5 safaris

Excellent tour operator
5/5

Good safari operator, with nice advices about lodges and camps. I had no problem with the trip, everything had happened as previous combined.

Claire   –  
Australia AU
Visited: August 2014 Reviewed: Sep 19, 2014

20-35 years of age  |  Experience level: first safari

Fantastic experience with GT&S in all respects!
5/5

From the first email to the last, my dealings with Gondwana Tours and Safaris was first class. Steffi and Mark were prompt in their responses and always willing to cater to what I wanted from my safari. My trip was tailored to exactly what I wanted to see and within the dates required, even at short notice.
I received a detailed program and timely answers to all my queries, no matter how trivial.
There was no question or request too hard.
All in all, I had an amazing time away and would thoroughly recommend Botswana and Zimbabwe as destinations and Gondwana Tours and Safaris as the way to get there.

Thanks Steffi and Mark, will see you again in the future! :)

Stewart   –  
Australia AU
Visited: September 2014 Reviewed: Sep 22, 2014

65+ years of age  |  Experience level: first safari

Wonderful experience with the flight connections and camp activities all superbly organised.
5/5

Thanks so much to Mark at Gondwana Tours. The suggested camps provided excellent and complementary experiences - game drives at Pom Pom, water-based activities and nature walks at Maremi Crossing. Mark met me at the Maun airport to ensure everything ran smoothly. The light plane connections were well coordinated with the camps. The accommodation at the camps was superb. On my way back mark again met me to check that everything was OK. Superb efficient and friendly service.

Sebastian D.   –  
Germany DE
Visited: October 2014 Reviewed: Nov 3, 2014

35-50 years of age  |  Experience level: over 5 safaris

Personal, professional, amazing knowledge – simply an excellent service and a wonderful safari!
5/5

I want to thank Steffi and Mark of Gondwana Tours & Safaris for their excellent service from the very first email to my final departure. My wife and I had a breathtaking trip to the Victoria Falls and the Okavango Delta and thanks to Gondwana everything went perfectly well. The recommended camps and lodges were all superb, with very friendly service and stunning game drives (we saw lions, leopards, cheetahs, giraffes, wilddogs, buffalos, lots of elephants, hippos, crocs and much more!). The itinerary that Steffi had compiled was totally tailor-made according to our wishes and expectations (walk with Sylvester the cheetah at Elephant Camp in Vic Falls and the Khwai River Lodge as the highlights!). She gave prompt answers to every single question we had previously and she and Mark were available during the trip for 24h. Mark met us at the airport in Maun to welcome us and make sure that everything went alright. He double-checked all the flights and even helped us with the check-in. After all we can highly recommend Gondwana Tours and Safaris as it might be hard to find another tour-operator with such a personal and professional service. First class!

Thorsten Haag   –  
Germany DE
Visited: October 2014 Reviewed: Nov 17, 2014

20-35 years of age  |  Experience level: 2-5 safaris

What a great experience - Tanzania 2014
5/5

After travelling to Namibia, Botswana and Zimbabwe in 2013 we loved Africa so much that we decided back home to visit another part of Africa. As our first tour was also organized by Gondwana Tours & Safaris, namely Steffi Presske, and it couldn’t be better at all, we also organized the next family trip to Tanzania with this excellent and very personal travel agency. Our trip was as follows:
- Tarangire
- Ngorogoro
- Serengeti
- Crater Highland Trek & climbing the Lengai
- Lake Natron
- Zanzibar
This tour was absolute superb, we enjoyed the wildlife, in particular in Tarangire and Serengeti, the beautiful landscape and the relaxing days on Zanzibar. It must be mentioned that the Crater Highland Trek was our highlight of the tour as you get very close to the Massai and its culture and you travel absolutely off the beaten track. The landscape was fantastic and can’t be described with words!
Gondwana Tours & Safaris is so excellent due to different reasons: they are very responsive and create tailor-made tours to your expectations and have no standard trip. We wanted to see lots of animals, do some (sport) activities and relax at the last part of our trip so that our journey was a perfect match to our hopes. All selected lodges were very nice.
We can absolutely recommend the travel agency and we would love to do our next trip organized by Gondwana Tours & Safaris!!! Thank you, Steffi!

Mike and the wife   –  
Germany DE
Visited: October 2014 Reviewed: Nov 28, 2014

50-65 years of age  |  Experience level: first safari

Time of our life...
5/5

We recently booked a 10 day holiday with Gondwana Safaris, including camps in Botswana and the Victoria Falls. We we very impressed how these guys from the word star helped us plan the trip and how well they knew each loaction and camp they suggested. We dealt with Steffi in particular and were met by Mark upon in arrival in Maun. It was a trip of a life time and we saw and experienced all we had in wanted and more. Kwara Camp and the Chobe Houseboat were without a doubt our favorite. We can certainly recommend Gondwana Tours & Safaris to anyone asking.

Michael M., Ontario   –  
Canada CA
Visited: November 2014 Reviewed: Dec 1, 2014

Email Michael M., Ontario  |  65+ years of age  |  Experience level: first safari

First Class!
5/5

Outstanding service! From the time of our initial enquiry to our departure from Botswana we received excellent service and support from Gondwana. Communication was always timely and often almost immediate. The information provided for all aspects of our trip, both items such as health, visa requirements etc. and the options for safari locations, was accurate, relevant and very informative. For our six days we were located in two, first-class lodges/camps offering us exposure to two quite contrasted environments and habitats. The camps offered incredibly high-standard facilities and the transport between them efficient and reliable. It would be very difficult to find a tour operator as outstanding as Gondwana.

Gigi   –  
Belgium BE
Visited: November 2014 Reviewed: Dec 10, 2014

20-35 years of age  |  Experience level: over 5 safaris

fantastic tailormade trip
5/5

We stayed in Moremi crossing, Pom Pom Camp, Chobe safari Lodge and the Waterfront in Vic falls in Zambia. We had a great trip and enjoyed the little camps in the Okavango Delta. Professional teams and excellent service, and very impressed by the knowledge of the guides. Chobe maybe a little to big for us but enjoyed the view from our room and the boat cruise was stunning. The Gondwana team were very quick in responding to any queries and prepared this tailor made trip very quick. Their excellent knowledge of Botswana and the camps is unique.
I recommend using Gondwana Tours & Safaris!

Malcolm Ferguson   –  
United Kingdom UK
Visited: November 2014 Reviewed: Dec 10, 2014

50-65 years of age  |  Experience level: over 5 safaris

Patient and knowledgeable
5/5

Mark Hathaway of Gondwana could not have been more patient and knowledgeable when we were booking our safari.He also met us at Maun airport on each visit to ensure that our flight arrangments were in order and even took us for a drink at the bar across the road when we had a short delay.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 83
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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