Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 83
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 83 Reviews
Edward H.   –  
Hong Kong HK
Visited: August 2024 Reviewed: Oct 21, 2024

Email Edward H.  |  65+ years of age  |  Experience level: 2-5 safaris

In one sentence, excellent service and perfect arrangements.
5/5

This was a 10 nights safari tour starting off from the legendary Victoria Falls Hotel in Zimbabwe, then went on to three different locations in Botswana. I have been on many safaris before and I can truly say this was an absolutely memorable trip. My contact with the company was with Ms Christelle Huet who has made absolutely marvellous arrangements for us, and very quick responses to any of my questions.
I stayed at the Chobe Botswana Lodge, the Lagoon in Kwando Private Reserve and the 4 Rivers in Okavango Delta, all located in beautiful environments with special characteristics. Excellent service and amenities in all the three lodges, with friendly cheerful staff. I wish to mention also the excellent guides and trackers we had in all three locations. It was incredible the trackers were able to track the wildlife even in tall grass terrains, and we were able to practically see all the wildlife that we wished to see and up close.
Indeed it was a really memorable trip and I highly recommend Gondwana Tours & Safaris to all.

Christopher mark   –  
United Kingdom UK
Visited: May 2024 Reviewed: Oct 6, 2024

Email Christopher mark  |  65+ years of age  |  Experience level: first safari

Mark was extremely helpful in assisting me in planing a tour to Victoria Falls and a Safari
5/5

I wanted to go on a Safari and Visit to Victoria Falls on the same trip. Mark was able to advise me on when was the best time to go as I do not like it too hot and the best price for a single traveller. He also advised on the correct clothing to take for the Surprising chilly weather first thing in the morning and evening. I changed plans a couple of times and he accommodated these with great patience. I would strongly recommend Gondwana Tours to anyone especially if it your first Safari.

Shari   –  
United States US
Visited: June 2024 Reviewed: Jul 5, 2024

Email Shari  |  65+ years of age  |  Experience level: first safari

Amazing experience!
5/5

I worked with Christelle from Gondwana to plan a travel itinerary for myself, my son and his girlfriend for this past June. Many times during the trip, the three of us would exclaim, "wow, Christelle really nailed this". The plan worked out flawlessly and smoothly. We were at 3 different lodges in Botswana, so lots of logistics with travel to each of them. Everything came off without a hitch. The lodges Christelle suggested for us were exemplary. I am not sure how many ways there are to say that she provided us with an amazing experience. She really did. I also found Christelle responsive to questions I had before we left regarding details I was uncertain about. I am so glad to have found her, she created a memorable trip for me and my family.

Taras   –  
Canada CA
Visited: May 2024 Reviewed: Jun 18, 2024

Email Taras  |  65+ years of age  |  Experience level: first safari

Great assistance for an exceptional safari experience
5/5

The safari trip we booked with Christella at Gonnawanda Tours was WAY beyond our expectations. We highly recommended Gonawanda Tours and Pom Pom Safari camp in Botswana.

We used Gonawanda Tours to book our safari to Botswana because they had a very high guest rating in Trip Advisor, this rating is clearly well deserved. We worked with Christelle and she helped us book a trip that started in Victoria Falls ant then on to two safari camps in Botswana. Her advice in the planning process was very good. She listened to what we wanted, our budget, came up with solid recommendations, and worked to make changes to make the trip fit our needs. It was very nice to work with someone so knowledgeable, helpful and patient.

The safaris were WAY beyond expectations. We stayed at Chobe Bakwana and Pom Pom camps. Each had different experiences and both were worth it. The stay in PomPom was particularly excellent. It was in a private reserve and so we were able to drive off the track to track animals, take a walking safari, and do night drives. We were kept awake at night by the calls of hyenas, impalas and lions. Very cool. In front of our lodge was a watering hole that was filled with an ever changing array of wildlife. We sat on the deck to watch zebras, elephants, wildebeest, warthogs and other animals drink and play in the water. The driver and tracker were excellent. It was very interesting to watch them find animal prints on the ground and track the animals. They were successful as we saw leopards, lions, wild dogs and many many grazing animals. This was the trip of a life-time.

Iva & Lucas   –  
Ireland IE
Visited: April 2024 Reviewed: May 18, 2024

Email Iva & Lucas  |  35-50 years of age  |  Experience level: first safari

Perfect personalized wildlife experience offering by Mark & Gondwana Tours
5/5

Absolutely! Here’s a review for your safari tour agency based on your bullet points:

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We just wrapped up an incredible 7-day safari organized by Mark, and it was hands down the best trip of our lives! We started with two nights at Phezulu Lodge in Victoria Falls, Zimbabwe, and then spent four nights in Botswana's Okavango Delta, staying at Splash and Mma Dinare lodges with Kwando Safaris.

Even though we visited in mid-season at the end of April, the wildlife sightings were out of this world. We saw lions, cheetahs, elephants, buffalo, wild dogs, hippos, and hundreds of birds, plus many more amazing animals. The motorboat excursion and mokoro experience were absolute highlights.

Mark, our Gondwana tour consultant, was fantastic from start to finish. He was super helpful, always available, and gave us detailed instructions, visa information and packing lists that made everything so much easier. He set the right expectations and kept everything realistic, which we really appreciated. He was also able to provide great value for money given how expensive Botswana is and has provided the most competitive offer. :-)

This was by far our favorite and most memorable trip ever, and we can't thank Mark and the team enough for making it so special. If you're thinking about a safari, go with these guys – you won't regret it!

Anna   –  
United Kingdom UK
Visited: August 2023 Reviewed: Aug 23, 2023

Email Anna  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent, timely, very professional service
5/5

I have been very highly impressed with the service from Gondwana Tours & Safaris. They answered my initial enquiry promptly and subsequently Philippa Lawrence contacted me straight away. She enquired about our plans and replied to us with comprehensive answers, taking into account exactly our needs and requirements in relation to our budget and our overall Safari experience expectations. She provided us with the choice of different locations with detailed information about each of them. Philippa was extremely friendly and helpful. I would not hesitate to use her services again and I would recommend her to our friends and family.

Vineeta and Roland   –  
United States US
Visited: June 2023 Reviewed: Jul 9, 2023

Email Vineeta and Roland  |  35-50 years of age  |  Experience level: first safari

Perfectly tailored African adventure
5/5

Christelle from Gondwana Tours really hooked us up on our maiden trip to Africa. We were late booking our adventures, but she worked hard for us to include our wishlist of Vic Falls, birding and game viewing camps (Mopiri and Nokanyana) in Botswana within our budget and ensuring it was safe and manageable for a 9 year old (no small feat). All transfers (air/car/boat) to and from Cape Town airport and to our respective accommodations were seamless taking the stress off planning. If you want to book a stress free adventure in Africa, go with Gondwana Tours!

Arnau   –  
Spain ES
Visited: March 2023 Reviewed: Apr 14, 2023

Email Arnau  |  20-35 years of age  |  Experience level: 2-5 safaris

Great organizacion for a fly-in safari in the Okavango
5/5

I booked a four-night, five-day fly-in safari with Gondwana Tours & Safaris. From the very beginning, the service was excellent and they helped me choose the camp that best suited my budget and interests. Their email communication was very efficient, and they confirmed receipt of payments promptly. The safari, both the plane flights and the camp, were perfect. I was able to see lions, wild dogs, elephants, buffalo... It was a great experience! I highly recommend Gondwana Tours & Safaris for this type of trip.

Lidwien   –  
Netherlands NL
Visited: December 2022 Reviewed: Jan 15, 2023

Email Lidwien  |  20-35 years of age  |  Experience level: first safari

Perfect! It was the most amazing journey of our lives!
5/5

We had the most incredible trip of our lives because of Gondwana tours! We saw so much wildlife (lions, leopards, hippo's a honeybadger lots and lots of elephants) it really is too much to put down in words. And all the places we stayed where amazing! We have spent our times in such lovely and beautiful camps. The quality was topnotch. I'm really missing Botswana, and look back to this trip with so much joy. The trip really couldn't be done better.

Especially thanks to Mark, he came with a tailormade plan for us and he really went above and beyond to help and create the best journey there is. He gave us great tips and advice and he was really thinking along with us (also to keep it in our budget). I would not hesitate for a second to book (again) with Gondwana. We are definitely going back some day! Everything was arranged perfectly!

So if you're thinking about going with Gondwana, just do it. You won't be disappointed!

Ben Krug   –  
United States US
Visited: October 2022 Reviewed: Nov 11, 2022

Email Ben Krug  |  65+ years of age  |  Experience level: first safari

Excellent at providing comprehensive package and answering any and all questions promptly.
5/5

My primary goal was to see Victoria Falls, and do a safari (my first) since already in Africa. After research on Safaribookings.com, I found that Gondwana offered the most attractive package. I worked with Mark at Gondwana who not only answered all questions, including those I wasn't smart enough to ask, but also made suggestions to improve the affordability. Final result was an fantastic experience not only at Victoria Falls, but Hwange National Park and Matopos as well. The amount and variety of wildlife I was amazing. And the lodging at Vic Falls (Batonka Lodge), Hwange (Ivory Lodge), and Matopos (Amalinda Lodge) was well beyond anything I was expecting. The service was amazing: they truly do anticipate your needs before you think to ask. With Mark's suggestions, the trip was more affordable than I had expected and everything went according to plan. I have nothing but positive to convey about the entire trip.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 83
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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