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Tanzania Joy Tours
- Located In:
- Size:
- 10-20 employees (Founded in 2015)
- Member Of:
- IATA & ASTA
- Tour Types:
- Small & medium group tours (Budget & mid-range)
- Destinations:
- Price Range:
- $350 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
NZ
Email Michael and Carolina | 35-50 years of age | Experience level: first safari
Poorly organised and quick to take your money!
Where do we start!!! We gave all of our hotel pickup details in Arusha week's in advance of our safari. Nobody turned up to collect us until after 2 hours passed when we finally managed to make contact with the company and explain that we were waiting. The driver had no idea where to pick us up from. We believe if we hadn't made contact no one would have ever come to collect us. Then, on the second day of our safari the exact same thing happened, we were left stranded waiting for almost two hours and had to get our lodge staff to chase up the tour company drivers. No compensation was offered even though 4+ hours of safari time were lost/wasted by the company (this is a lot when its only a two day safari). The company was quick to take our cash at the beginning of the tour. The guides gave little or no information about the animals or parks unless we constantly asked them. They expected tips (what for!). Overall, a very poorly managed company and despite seeing lots of amazing animals (which we would have seen with any other safari company also) I would not recommend Tanzania Joy Tours to anyone! Very unprofessional and no doubt relying on outdated high review ratings!