Reviews

Average User Rating
4.5/5

Rating Breakdown
  • 5 star 11
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 13 Reviews
Ile751 Visited: January 2015 Reviewed: Mar 17, 2015

The review below is the personal opinion of Ile751 and not that of SafariBookings.
Poor experience
1/5

Probably the worst tour experience I had in my life. It starts with cheap hotels, even if we paid for the good ones. Then when you arrive at the safari’s gate, the guide tells you he has no money, so you need to pay again for everything, again, and he promises he will pay you back later. Of course Tanzania Joy Tour didn’t pay us back. We dealt with Emmannuel Mremi. He always said “yes” on the phone, then “sorry” in front of us.

Bottom line, even if it appears cheap at the beginning, they’ll try to rip you off. I strongly advise everyone against Tanzania Joy Tour.

It’s sad for the country, Tanzania is amazing, and having such a bad experience with local people ruined part of our experience there.

Go to Tanzania, to Kilimandjaro and visit the parks, but do not go with Tanzania Joy Tour… !

Michael and Carolina   –  
New Zealand NZ
Visited: April 2017 Reviewed: Apr 30, 2017

Email Michael and Carolina  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Michael and Carolina and not that of SafariBookings.
Poorly organised and quick to take your money!
2/5

Where do we start!!! We gave all of our hotel pickup details in Arusha week's in advance of our safari. Nobody turned up to collect us until after 2 hours passed when we finally managed to make contact with the company and explain that we were waiting. The driver had no idea where to pick us up from. We believe if we hadn't made contact no one would have ever come to collect us. Then, on the second day of our safari the exact same thing happened, we were left stranded waiting for almost two hours and had to get our lodge staff to chase up the tour company drivers. No compensation was offered even though 4+ hours of safari time were lost/wasted by the company (this is a lot when its only a two day safari). The company was quick to take our cash at the beginning of the tour. The guides gave little or no information about the animals or parks unless we constantly asked them. They expected tips (what for!). Overall, a very poorly managed company and despite seeing lots of amazing animals (which we would have seen with any other safari company also) I would not recommend Tanzania Joy Tours to anyone! Very unprofessional and no doubt relying on outdated high review ratings!

Chris   –  
Australia AU
Visited: September 2024 Reviewed: Sep 18, 2024

Email Chris  |  50-65 years of age  |  Experience level: first safari

A well organised and professional team
5/5

TJT were great with their communications from the start. They arranged everything from our pick up at JRO through to an extra night's accommodation. We took the 6 day Rongai Route. The guides kept us on track to the Summit safely ensuring we made it. All the heavy work was done by the friendly porters and our meals were very good. We fully recommend this tour group.

Jaka   –  
Slovenia SI
Visited: July 2016 Reviewed: Jul 23, 2016

Email Jaka  |  under20 years of age  |  Experience level: first safari

An amazing Kilimanjaro experience
5/5

Everything good. I can only provide positive feedbacks regarding the organisation of the trip and the communication during the planning. Emmanuel from Tanzania joy Tours is a cool man you can relly on and who will always provide you with the answer you need. The price that he sets is a really good one since we were comparing it with others on the mountain. You still need to count in the tips that are as high as you wish. Also when we had some minor problems with exchanging money and buying things Tanzania Joy Tours presented themselves as really helpful drivng as around the city.

Talking about the climb I can also list just good reviews. We made it to the top 2 days before the deadline. We had two amazing guides- Simon, Charles that were good company and true motivators. The food, accomodation and the staff are amazing considering a really cheap offer from Tanzania Joy Tours.

At the end I can only say: Do it. Tanzania Joy Tours wont disappoint you.

All good, Jaka

Cyrill   –  
United Kingdom UK
Visited: May 2015 Reviewed: May 19, 2015

Email Cyrill  |  35-50 years of age

My wife and I had an amazing experience with Tanzania Joy Tours!
5/5

They helped us organize an unforgettable honeymoon vacation: 6 day Kilimanjaro climb followed by a 7 day safari covering Tarangire, Ngorongoro, and Serengeti (central and north). We selected them after contacting more than 10 other local companies via phone and email. Tanzania Joy Tours definitely stood out as the best one in terms of communication (prompt, very helpful and informative responses) and willingness to accommodate our specific wishes (as opposed to pushing their own options). Being competitive in terms of the cost was also a big factor.
Our 6 day Machame route climb was successful thanks to the great team they put together. Everyone was professional and supportive, making the grueling climb as pleasant as it can be. Big thanks to the chief guide Martin and assistant guide Ben for their excellent work, help, and encouragement when it was most needed!
The safari experience exceeded all our expectations! After spending a few days on the mountain we wanted to go with a medium to luxury accommodation options for the safari and Emmanuel helped to choose and book most excellent properties in Tarangire, Karatu, Central, and Northern Serengeti. But most importantly, we were lucky to have Dennis as our guide. Dennis has a degree in wildlife management and his deep level of knowledge coupled with patience and a great sense of humor made him a fantastic guide.
From start to finish, we had a great time in Tanzania and would wholeheartedly recommend Tanzania Joy Tours to anyone considering going there.

Dorian   –  
Germany DE
Visited: May 2015 Reviewed: May 19, 2015

Email Dorian  |  35-50 years of age

Kili trek
5/5

I did the Kili trek with Tanzania Joy Tours and had a great time. The guides are constantly checking everyone's ok, well-fed, drinking water and monitoring for altitude sickness. The food was high quality for a 7 day camping trip, the equipment, tents etc were all in good condition. The guides, cook and porters were friendly and easy to speak to. Was well run from start to finish, and they have a good reputation for treating their porters well.

Theo   –  
Italy IT
Visited: May 2015 Reviewed: May 19, 2015

Email Theo  |  35-50 years of age  |  Experience level: first safari

Great service
5/5

Choosing a safari company on the Northern Tanzanian circuit is not an easy task, as there are MANY companies!
From the beginning I could tell that Tanzania Joy Tours is a company with a difference ... and Emmanuel attentive and prompt email responses which put one at ease regardless of your type of query.
The good experience continued upon arrival in Arusha and meeting Emmanuel and other Tanzania Joy Tour staff.
I was travelling solo through Tanzania and wanted to join a group of travellers to do the 5 day safari with – Tanzania Joy Tour helped with linking me up with a group.
And as for the safari itself ... its hard to go wrong with destinations like the Serengeti & Ngorongoro Crater - but Tanzania Joy Tour certainly made the trip a whole lot better through a fantastic guide (Fred) and the food which was well prepared by chef Omar

Emilie   –  
France FR
Visited: May 2015 Reviewed: May 18, 2015

20-35 years of age  |  Experience level: first safari

Enjoy yours with them as well
5/5

We highly recommend Tanzania Joy Tours on mountain trekking and wildlife safari. We really enjoyed the company of their guides, food and knowledge. We went on a six-day trekking on Machame route and four-day safari to Serengeti, Ngorongoro and Tarangire, saw all the animals which we expect

Berg   –  
United States US
Visited: April 2015 Reviewed: May 10, 2015

Email Berg  |  35-50 years of age  |  Experience level: first safari

Absolutely recommendable
5/5

When planning our trip to Tanzania, we had the following things in mind: we wanted to do a 5 day tour in Tanzania; we wanted a nice mixture of tented camps and lodges for a reasonable price and see a variety of different landscapes and wildlife settings. We were overwhelmed by the amount of tour operators, and in the end contacted 12 different operators – Tanzania Joy Tours convinced us with the most flexible offer in terms of accommodations, giving us the opportunity to choose what we liked best, and their honest recommendation of what made the most sense during our 5 day trip. Together with Emmanuel we designed our very own itinerary which perfectly fit our wishes - we stayed 1 night in Tarangire National Park, 2 nights in Serengeti and 1 night in the Ngorongoro Crater. Our accommodations were all very different and all lovely. We cannot stress enough the fact of having a knowledgeable and sympathetic guide for the trip - Fred our guide did a perfect job, answering all our questions, explaining everything we wanted to know and teaching us some Swahili on the way! He has 6 years of experience in guiding safaris in the Northern Circuit, which he demonstrated in always coming up with new ideas of where to look for animals and not getting lost in the road maze in Serengeti. We learned a lot about Tanzanian culture, the national parks and the wildlife. Thanks for this great trip, Fred!
Finally here are our highlights of the 5 days:
- Tarangire National Park: Great drive along the river bank with a lot of wildlife, especially the Elephant families were so much fun to watch!
- Serengeti: you will find the plains truly breathtaking, with herds of zebras and wildebeests. We were especially impressed by the lion families with their cubs or their prey.
- Ngorongoro Crater: Driving down into the crater is an exceptional experience viewing the wonderful landscape - here Fred guided us to see a rhino, making our big 5 sighting complete.
All in all, from the flexible planning with Emmanuel, to the pick-up at the airport and especially the tour with Fred it was a fantastic experience! Tanzania Joy Tours not only professionally planned our trip but moreover helped us put all the ideas that we had into practice, making this an unforgettable 5 days! Thank you so much to the whole team! Absolutely recommendable!

Avi   –  
United States US
Visited: April 2015 Reviewed: May 7, 2015

Email Avi  |  35-50 years of age  |  Experience level: first safari

Was awesom
5/5

Our group of 14 travelers recently returned from a 6 day/5 night safari in Tanzania with Tanzania Joy Tours. Although this is a relatively new company, the reviews we read were positive, so we thought we'd give them a try. From start to finish, they far exceeded our expectations. Emmanuel, our travel advisor, was superb in helping us plan our itinerary. He offered great suggestions on parks, accommodations, etc., and was extremely prompt and thorough in responding to our many questions and concerns. He was also very good in handling all the details and logistics involved in making travel arrangements for such a large group.
The safari itself was one of those "once in a lifetime" experiences. Our guides, Dan and Fred, were terrific! They worked hard from morning to night, enabling us to see amazing wildlife (including "the big five") close up. They were knowledgeable and great at answering our many questions. We were originally scheduled to visit Tarangire, Serengeti, and Ngorongoro N/Ps. We had great visits at each of these, plus they squeezed in a memorable visit to Lake Manyara N/P as well.
Our accommodations were unique and fun, with staff at all of them going out of their way to make sure we were comfortable and well cared for. Arriving back from safari, we were always met with cool towels to clean our dusty faces, beverages, and hot water carried to our tents for some unforgettable showers. Campfires at night and wildlife wandering through the campsite at sunrise added to the experience.
Transportation (safari vehicles, airlines, and transfers) worked like clockwork and were very comfortable. Several in our group commented that they'd never been on a trip that went so smoothly.
Thanks to the staff at Tanzania Joy Tours, our safari was a amazing experience/adventure. Although many of their safari groups are smaller than ours, they very capably managed our large group. They offer a great experience at a reasonable price. Based on our experience, I strongly encourage you to give them a try

Average User Rating
4.5/5
Rating Breakdown
  • 5 star 11
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 1
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