Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 84
  • 4 star 15
  • 3 star 2
  • 2 star 2
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 103 Reviews
Ben Kikugawa   –  
United States US
Visited: April 2025 Reviewed: Apr 11, 2025

Email Ben Kikugawa  |  35-50 years of age  |  Experience level: first safari

The very best!
5/5

This was our first safari and wasn't sure what to expect. Our flight landed early and the driver/tour guide, Moses, rushed to get us. The drive from Nairobi to Maasai Mara was about 5 hours. Great conversation with Moses made this go by quickly. He really shined once we arrived in the Mara and was extremely knowledgeable with the flora, fauna, geography, etc. He even joined us while we visited a Maasai tribe. Vacay Holiday deals provided a new Landcruiser which Moses operated with great care. Where other vehicles would become stuck, Moses would not risk and found another route. His 17 years of experiense and sense of humor made this the highlight of our travelles, which also included the Seychelles, Egypt, and Italy. That should say it all. Thank you Vacay and thank you, Moses! P.S. help out the industry and go in the off-season.

Pablo   –  
Kenya KE
Visited: April 2025 Reviewed: Apr 8, 2025

Email Pablo  |  35-50 years of age  |  Experience level: first safari

Wonderful experience and great tours!
5/5

We went to Masai Mara and Amboseli with Vacay Holiday Deals. The service was excellent, they answered all my questions and met all my requirements before we started the safaris. The guide was great, very professional and always made sure that we had all information and that we were safe. The car was new and perfect for the two safaris. I highly recommend them!!! I travelled with my parents in private safaris and they always made sure that we were all confortable and safe

F.M.   –  
United States US
Visited: January 2025 Reviewed: Feb 9, 2025

Email F.M.  |  50-65 years of age  |  Experience level: first safari

Unparalleled customer service experience putting together a fully customize once-in-a-lifetime trip
5/5

Huge kudos to Lillian Wangari for putting together our action-packed, fully customized safari excursions across Kenya these past 2 weeks! We travelled from Nairobi to Maasai Mara, Lake Naivasha, Lake Nakuru, Mombasa, and more. What an incredible, once-in-a-lifetime adventure all coordinated by Lillian! She listened to and accommodated all of our multi-varied destination requests with attentive, immediate customer service; to the point of feeling like we were her only client. The accommodations she recommended were top-notch, given our budget constraints and complexity of required travel arrangements. Lastly, the tour guides she individually selected for all of our destination location were so knowledgeable, informative, and customer service oriented. You definitely won't be disappointed by booking with this tour operator; and especially if Lillian is your travel coordinator! There aren't enough words of praise and gratitude for the phenomenal job she did for our unbelievable Kenya trip!!!!

Edmond   –  
Kenya KE
Visited: January 2025 Reviewed: Feb 8, 2025

Email Edmond  |  35-50 years of age  |  Experience level: over 5 safaris

Amazing
5/5

Had an amazing time ....and I enjoyed every bit of my vacation.
Josephine come in handy in planning and making sure I was comfortable in my stay in Australia.

Thanks you so much Josephine

Dee Siboe   –  
Kenya KE
Visited: December 2024 Reviewed: Dec 20, 2024

Email Dee Siboe  |  35-50 years of age  |  Experience level: over 5 safaris

Vacay are so RELIABLE and thoughtful.They always take care of me and my family.
5/5

Id give Vacay a 10/10
Every trip they've planned and booked for us has been end to end with no gaps, be it the booking,the transport,the accomodation name it, even the guides theyve organised for us wherever weve been have been amazing (we remember each one for how amazing they were). We always leave feeling content and happy

Judy Ndichu   –  
Kenya KE
Visited: January 2024 Reviewed: Dec 16, 2024

Email Judy Ndichu

I am yet to take the tour, but the turnout time and assistance,ideas provided by Akinyi was 👌
5/5

Akinyi went out of her way to share ideas besides the ones I had, suggested on how to save up some money for fun stuff as opposed to what I had in mind and most of all stuck on the deadlines on when to provide details to the core… no reminders or follow- up were required.. well done and thank you 🙏

Sheila   –  
Kenya KE
Visited: November 2024 Reviewed: Dec 8, 2024

Email Sheila  |  35-50 years of age  |  Experience level: over 5 safaris

Had a personalised touch
5/5

They ensured they responded promptly and had well written itineraries sent with as soon as we had reached an understanding on what I wanted.
Any adjustments required were done and the itinerary send back promptly.
I appreciated the efficiency.

Eric M.N.   –  
Kenya KE
Visited: November 2024 Reviewed: Nov 17, 2024

Email Eric M.N.  |  35-50 years of age  |  Experience level: 2-5 safaris

Very Responsive and Available to Help
5/5

Vacay's Lilian is super awesome in her service. Everything was well ordered and efficient and if we faced a hurdle, she was immediately available to assist. Vacay deliver what they promise. The rates negotiated were super and the experience for my family at Papillon Lagoon Reef, Diani was ecstatic. Would highly recommend Vacay Holiday Deals.

Joshua Barawa   –  
Kenya KE
Visited: October 2024 Reviewed: Nov 12, 2024

Email Joshua Barawa  |  20-35 years of age  |  Experience level: first safari

The tour operator was super organized, making the holiday trip truly unforgettable.
5/5

I recently booked a holiday trip through Vacay Holiday Deals, and it was an outstanding experience from start to finish. The booking process was seamless, with friendly and knowledgeable staff who ensured all my preferences were considered. The itinerary was well-curated, balancing relaxation and exploration, and the accommodations exceeded my expectations. I was especially impressed by their attention to detail and prompt communication, which made the entire experience stress-free. Vacay Holiday Deals truly made my trip unforgettable, and I would highly recommend them to anyone looking for a well-planned and enjoyable holiday!

Silvia   –  
Kenya KE
Visited: August 2024 Reviewed: Oct 17, 2024

Email Silvia  |  35-50 years of age  |  Experience level: first safari

Reliable
5/5

My trip to Malindi was a great experience made possible by the well organized and coordinated team that made the arrangements. Thanks to Vacay Holiday deals, I was able to fly comfortably and on time to my destination, Malindi and back home to Nairobi, changes in flight time were communicated well in advance making the whole trip delightful.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 84
  • 4 star 15
  • 3 star 2
  • 2 star 2
  • 1 star 0
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