Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 80
  • 4 star 15
  • 3 star 2
  • 2 star 2
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 99 Reviews
Dee Siboe   –  
Kenya KE
Visited: December 2024 Reviewed: Dec 20, 2024

Email Dee Siboe  |  35-50 years of age  |  Experience level: over 5 safaris

Vacay are so RELIABLE and thoughtful.They always take care of me and my family.
5/5

Id give Vacay a 10/10
Every trip they've planned and booked for us has been end to end with no gaps, be it the booking,the transport,the accomodation name it, even the guides theyve organised for us wherever weve been have been amazing (we remember each one for how amazing they were). We always leave feeling content and happy

Judy Ndichu   –  
Kenya KE
Visited: January 2024 Reviewed: Dec 16, 2024

Email Judy Ndichu

I am yet to take the tour, but the turnout time and assistance,ideas provided by Akinyi was 👌
5/5

Akinyi went out of her way to share ideas besides the ones I had, suggested on how to save up some money for fun stuff as opposed to what I had in mind and most of all stuck on the deadlines on when to provide details to the core… no reminders or follow- up were required.. well done and thank you 🙏

Sheila   –  
Kenya KE
Visited: November 2024 Reviewed: Dec 8, 2024

Email Sheila  |  35-50 years of age  |  Experience level: over 5 safaris

Had a personalised touch
5/5

They ensured they responded promptly and had well written itineraries sent with as soon as we had reached an understanding on what I wanted.
Any adjustments required were done and the itinerary send back promptly.
I appreciated the efficiency.

Eric M.N.   –  
Kenya KE
Visited: November 2024 Reviewed: Nov 17, 2024

Email Eric M.N.  |  35-50 years of age  |  Experience level: 2-5 safaris

Very Responsive and Available to Help
5/5

Vacay's Lilian is super awesome in her service. Everything was well ordered and efficient and if we faced a hurdle, she was immediately available to assist. Vacay deliver what they promise. The rates negotiated were super and the experience for my family at Papillon Lagoon Reef, Diani was ecstatic. Would highly recommend Vacay Holiday Deals.

Joshua Barawa   –  
Kenya KE
Visited: October 2024 Reviewed: Nov 12, 2024

Email Joshua Barawa  |  20-35 years of age  |  Experience level: first safari

The tour operator was super organized, making the holiday trip truly unforgettable.
5/5

I recently booked a holiday trip through Vacay Holiday Deals, and it was an outstanding experience from start to finish. The booking process was seamless, with friendly and knowledgeable staff who ensured all my preferences were considered. The itinerary was well-curated, balancing relaxation and exploration, and the accommodations exceeded my expectations. I was especially impressed by their attention to detail and prompt communication, which made the entire experience stress-free. Vacay Holiday Deals truly made my trip unforgettable, and I would highly recommend them to anyone looking for a well-planned and enjoyable holiday!

Silvia   –  
Kenya KE
Visited: August 2024 Reviewed: Oct 17, 2024

Email Silvia  |  35-50 years of age  |  Experience level: first safari

Reliable
5/5

My trip to Malindi was a great experience made possible by the well organized and coordinated team that made the arrangements. Thanks to Vacay Holiday deals, I was able to fly comfortably and on time to my destination, Malindi and back home to Nairobi, changes in flight time were communicated well in advance making the whole trip delightful.

Beldina Orwa   –  
Kenya KE
Visited: December 2023 Reviewed: Jan 4, 2024

Email Beldina Orwa  |  35-50 years of age  |  Experience level: over 5 safaris

100% Recommend Vacay Holiday Deals
5/5

My family and I have used Vacay Holiday Deals for many years due to the fact that they offer great support, no matter where in the world you are travelling (both local and international travel). In addition to hotel/accommodation booking they also provide good options for activities one can undertake while travelling, including quickly responding to queries and resolving issues if they arise. 100% recommend.

Juan   –  
Spain ES
Visited: December 2023 Reviewed: Dec 28, 2023

Email Juan  |  20-35 years of age  |  Experience level: 2-5 safaris

Very dedicated and responsive
5/5

Great experience and amazing support. Provided many alternatives with great recommendations

Christabel   –  
Kenya KE
Visited: November 2023 Reviewed: Dec 6, 2023

Email Christabel  |  20-35 years of age  |  Experience level: 2-5 safaris

Reliable and swift response
5/5

My travel was organised in a timely manner and Josephine shared all the details with me promptly. Thanks to her, I got upgraded to an executive suite (yeey) and truly enjoyed my stay. I received an excellent service at an affordable price and would highly recommend her to book your next travel.

Adam   –  
United Kingdom UK
Visited: August 2023 Reviewed: Aug 13, 2023

Email Adam  |  20-35 years of age  |  Experience level: first safari

Friendly and responsive tour operator
5/5

The communication from William from start to finish has been superb. He has very responsive and we can’t thank him enough for the accommodation he found us. We had excellent tour guides whilst on safari and all staff have been amazing.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 80
  • 4 star 15
  • 3 star 2
  • 2 star 2
  • 1 star 0
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