Reviews

Sort By: Date Most Helpful Rating 21-30 of 99 Reviews
Valentine   –  
Kenya KE
Visited: August 2021 Reviewed: Aug 21, 2021

Email Valentine  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent communication skills
5/5

I worked with Leonorah from vacay holiday deals and she was patient enough to look through dozens of places to find the best package for me. The responses were on time and we got everything we paid for. I was very impressed that she also made an effort to check on us everyday of the tour and ensured the service was excellent . The tour was amazing and the place we got was value for our money. The driver also did a good job to ensure we maximized our drive through Maasai Mara and was punctual as well. I was very happy with the trip and will definitely book with vacay holiday deals again and soon.

Kimberly   –  
Congo (DRC) CD
Visited: February 2020 Reviewed: Mar 3, 2020

Email Kimberly  |  35-50 years of age  |  Experience level: 2-5 safaris

Perfect experience form start to finish
5/5

We had an absolutely perfect experience with Vacay Holiday - and it was significantly less than the two other quotes I received for the exact same holiday. Leonarah’s prompt, friendly, and personal service provided a truly bespoke safari, and it was as if we had personally interviewed and selected our game driver/guide Dan Kim. He is extremely knowledgeable, patient, and fun and we are already trying to figure out how to convince our family to come to Nairobi so we can book again!

Sam   –  
Qatar QA
Visited: February 2020 Reviewed: Feb 23, 2020

Email Sam  |  20-35 years of age  |  Experience level: 2-5 safaris

Incredible safari experience with the amazing Martin!
5/5

From start to finish we could not have asked for a better trip. Leonorah provided us with all the information we needed when booking the trip and was really helpful in making sure we were doing everything that we wanted to do. The accommodation was fantastic and we were looked after in every place we stayed at. Most importantly I have to mention Martin our tour guide we really enjoyed getting to know him on the trip and he looked after us from the beginning, till the very end. He went above and beyond to really make sure we got the best of our experience, everyday brought new animals and we saw pretty much everything going, except for the elusive leopard, although that wasn't through lack of him trying to find it. Thanks to all involved, you were recommended to us by a friend and I will 100% be recommending you to anyone too!

Jacque   –  
United Arab Emirates AE
Visited: December 2019 Reviewed: Jan 17, 2020

Email Jacque  |  20-35 years of age  |  Experience level: 2-5 safaris

AMAZING!!!
5/5

The operations manager (Leonorah) is the best. Efficient, reliable, friendly and communicates even past her working hours incase of any changes eg flights. I have travelled with them several times and i have enjoyed my vacations to the maximum and seen the worth of the money spent. I would totally recomend them.

Hannah Birtwistle-Crossland   –  
United Kingdom UK
Visited: December 2019 Reviewed: Dec 7, 2019

Email Hannah Birtwistle-Crossland  |  20-35 years of age  |  Experience level: first safari

Easy & enjoyable. An unforgettable experience.
5/5

Our trip was beautifully planned & managed by Leonarah. She listened to what we wanted and tailor made a 4 night 5 day package which couldn’t have been more perfect for us. She made the whole process enjoyable which added to the entire experience. It was lovely to meet her the day we flew to the Mara, her friendly & bubbly personality made us feel in safe hands and even more excited for our trip. A big thank you to David also who advised us on the nitty gritty details! The two camps, Leopard Hill & Eagle View should be on everyone’s bucket list; magical places with a wonderful team. We look forward to working with Leonarah again for all our future trips to this beautiful Continent.

Adjoa   –  
United States US
Visited: November 2019 Reviewed: Dec 4, 2019

Email Adjoa  |  50-65 years of age  |  Experience level: first safari

Smooth and enjoyable
5/5

Communication with the team was seamless and smooth; they are very responsive and shared all the relevant details to ensure a great experience overall. Got to meet some lovely fellow travelers as well on the group safari. Would be very happy to use them again!

Mark   –  
United States US
Visited: July 2019 Reviewed: Sep 6, 2019

Email Mark  |  35-50 years of age  |  Experience level: first safari

Perfect
5/5

This company did a wonderful job making all of the logistical arrangements for our safari. Leonora is friendly and was also very helpful with aspects of our trip outside of the safari portion itself. I recommend this company without any reservations.

Caroline   –  
Kenya KE
Visited: August 2019 Reviewed: Aug 27, 2019

Email Caroline  |  35-50 years of age  |  Experience level: 2-5 safaris

We had an exciting and well run holiday in Dubai, they kept in touch all the time to ensure we're ok
5/5

My 9 year old son and I had a fantastic time. Each day was preempted by a detailed message on the activities set out for the day, pickups and activity duration time and driver details. There was constant feedback to ensure we were picked and on our way. We added an activity midday and were very happy when it was seamlessly executed and we were sent tickets and the transport logistics rearranged to enable us attend the additional activities we wanted. William kept checking on us to ensure we were okay and updating me and checking if I had my tickets and confirm I was able to view them on my phone and we were getting on well. Thank you for making Dubai and amazing experience for us.

Ruth   –  
United Kingdom UK
Visited: May 2019 Reviewed: May 19, 2019

Email Ruth  |  35-50 years of age  |  Experience level: first safari

Reliable, friendly, knowledgable and accommodating
5/5

We used Vacay for day trip experiences in and around Nairobi. We had a big group and Vacay catered for all needs. Having David on board added an extra level of professionalism, confidence and reassurance. When our plans changed, Vacay was flexible, all questions were answered in a knowledgable way, advice freely given and I can honesty say their support added a great deal to our visit in Nairobi. Thank you.

Grace   –  
Kenya KE
Visited: March 2019 Reviewed: Apr 24, 2019

20-35 years of age  |  Experience level: 2-5 safaris

Great holiday experience
5/5

The holiday deal I got through Vacay was really good and memorable. I enjoyed a weekend in Malindi, at a lovely resort thanks to Vacay.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 80
  • 4 star 15
  • 3 star 2
  • 2 star 2
  • 1 star 0
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