Reviews

Sort By: Date Most Helpful Rating 21-30 of 96 Reviews
Jacque   –  
United Arab Emirates AE
Visited: December 2019 Reviewed: Jan 17, 2020

Email Jacque  |  20-35 years of age  |  Experience level: 2-5 safaris

AMAZING!!!
5/5

The operations manager (Leonorah) is the best. Efficient, reliable, friendly and communicates even past her working hours incase of any changes eg flights. I have travelled with them several times and i have enjoyed my vacations to the maximum and seen the worth of the money spent. I would totally recomend them.

Hannah Birtwistle-Crossland   –  
United Kingdom UK
Visited: December 2019 Reviewed: Dec 7, 2019

Email Hannah Birtwistle-Crossland  |  20-35 years of age  |  Experience level: first safari

Easy & enjoyable. An unforgettable experience.
5/5

Our trip was beautifully planned & managed by Leonarah. She listened to what we wanted and tailor made a 4 night 5 day package which couldn’t have been more perfect for us. She made the whole process enjoyable which added to the entire experience. It was lovely to meet her the day we flew to the Mara, her friendly & bubbly personality made us feel in safe hands and even more excited for our trip. A big thank you to David also who advised us on the nitty gritty details! The two camps, Leopard Hill & Eagle View should be on everyone’s bucket list; magical places with a wonderful team. We look forward to working with Leonarah again for all our future trips to this beautiful Continent.

Adjoa   –  
United States US
Visited: November 2019 Reviewed: Dec 4, 2019

Email Adjoa  |  50-65 years of age  |  Experience level: first safari

Smooth and enjoyable
5/5

Communication with the team was seamless and smooth; they are very responsive and shared all the relevant details to ensure a great experience overall. Got to meet some lovely fellow travelers as well on the group safari. Would be very happy to use them again!

Mark   –  
United States US
Visited: July 2019 Reviewed: Sep 6, 2019

Email Mark  |  35-50 years of age  |  Experience level: first safari

Perfect
5/5

This company did a wonderful job making all of the logistical arrangements for our safari. Leonora is friendly and was also very helpful with aspects of our trip outside of the safari portion itself. I recommend this company without any reservations.

Caroline   –  
Kenya KE
Visited: August 2019 Reviewed: Aug 27, 2019

Email Caroline  |  35-50 years of age  |  Experience level: 2-5 safaris

We had an exciting and well run holiday in Dubai, they kept in touch all the time to ensure we're ok
5/5

My 9 year old son and I had a fantastic time. Each day was preempted by a detailed message on the activities set out for the day, pickups and activity duration time and driver details. There was constant feedback to ensure we were picked and on our way. We added an activity midday and were very happy when it was seamlessly executed and we were sent tickets and the transport logistics rearranged to enable us attend the additional activities we wanted. William kept checking on us to ensure we were okay and updating me and checking if I had my tickets and confirm I was able to view them on my phone and we were getting on well. Thank you for making Dubai and amazing experience for us.

Ruth   –  
United Kingdom UK
Visited: May 2019 Reviewed: May 19, 2019

Email Ruth  |  35-50 years of age  |  Experience level: first safari

Reliable, friendly, knowledgable and accommodating
5/5

We used Vacay for day trip experiences in and around Nairobi. We had a big group and Vacay catered for all needs. Having David on board added an extra level of professionalism, confidence and reassurance. When our plans changed, Vacay was flexible, all questions were answered in a knowledgable way, advice freely given and I can honesty say their support added a great deal to our visit in Nairobi. Thank you.

Grace   –  
Kenya KE
Visited: March 2019 Reviewed: Apr 24, 2019

20-35 years of age  |  Experience level: 2-5 safaris

Great holiday experience
5/5

The holiday deal I got through Vacay was really good and memorable. I enjoyed a weekend in Malindi, at a lovely resort thanks to Vacay.

James and Chelsea   –  
United States US
Visited: September 2018 Reviewed: Apr 6, 2019

Email James and Chelsea  |  20-35 years of age  |  Experience level: first safari

Andrew - Thoughtful, helpful guide
5/5

We chose Kenya for our honeymoon and Vacay helped the experience live up to every expectation. Our guide, Andrew, was fun on the road, adapted the days to what we felt like, and ensured we had great experiences. Also, while we fell a bit ill near the end of the trip (do NOT let this sour you on Kenya, it can happen anywhere and was still great!) Andrew went above and beyond making us comfortable in our travels.

Johnny   –  
United Kingdom UK
Visited: January 2019 Reviewed: Feb 11, 2019

Email Johnny  |  20-35 years of age  |  Experience level: first safari

Perfect
5/5

Would highly recommend this tour operator. They answered every query we had and organised our trip very well. Communication was brilliant they answered emails very quickly. The transfers were on time and clear, the lodge was perfect and was overall an amazing holiday.

Francis Maina   –  
Kenya KE
Visited: December 2018 Reviewed: Jan 3, 2019

Email Francis Maina  |  35-50 years of age  |  Experience level: over 5 safaris

Best holiday tour experience
5/5

The staff and holiday choices are exceptionally good and very good customer service

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 77
  • 4 star 15
  • 3 star 2
  • 2 star 2
  • 1 star 0
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