Reviews

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Di   –  
United Kingdom UK
Visited: March 2016 Reviewed: Mar 15, 2016

Email Di  |  50-65 years of age  |  Experience level: over 5 safaris

Stunning wildlife and excellent accommodation and customer service
5/5

Safari was wonderful. We saw loads of animals. The Neptune Rianta tented camp was perfect. It is set by the river which is full of hippos. Go if you get the chance.

Lou   –  
Kenya KE
Visited: March 2016 Reviewed: Mar 16, 2016

Email Lou  |  20-35 years of age  |  Experience level: 2-5 safaris

Friendly, professional, accommodating and excellent service
5/5

I booked a Mara road package with David and it was the best decision we made. He was extremely competent, professional and friendly. In addition, he and his driver (Andrew) went over and above to accommodate our travel plans - the most relevant example here would be the fact that they organised to take us to the Equator - this was done at no extra cost but at significant compromise on their side.

Andrew is a friendly and knowledgeable tour guide, he is also an extremely conscientious driver. We felt safe at all times and arrived on time at every destination.

We will always book with Vacay Holiday in future and I do not hesitate to recommend them to anyone wishing to have a hassle free vacation in Kenya.

Adarsh   –  
Kenya KE
Visited: March 2016 Reviewed: Apr 12, 2016

Email Adarsh  |  35-50 years of age  |  Experience level: over 5 safaris

Seamless process
5/5

Hello, I made just a hotel bookings through Vacay. The rates they offered were very competitive, and they were very easy to work with. I would book with them again. Thank you!

JT   –  
United States US
Visited: July 2016 Reviewed: Jul 26, 2016

Email JT

Took time to work with us
5/5

Vacay took a lot of time to work with us. They educated us on different options, and helped guide us to what we wanted when were sometimes unsure. They went above and beyond to set up our trip for us. They helped book all of the details with lodging, safari, and transportation, which took the hassle and stress out of it for us. We were so happy in the end with our safari and camp. The trip was perfect.

Sue W   –  
United Kingdom UK
Visited: May 2016 Reviewed: Aug 5, 2016

Email Sue W  |  50-65 years of age  |  Experience level: 2-5 safaris

Efficient and friendly service
5/5

Communications throughout the process were excellent including while on safari, the service was great with all extras and options clearly explained, the payment and ticketing process was relatively easy and the safari at Governors Camp was fantastic. Overall the experience was above and beyond my expectations and I would certainly use Vacay again.

Katharine   –  
United Kingdom UK
Visited: September 2016 Reviewed: Sep 8, 2016

Email Katharine  |  35-50 years of age  |  Experience level: first safari

A fantastic Trip
5/5

A great trip - guide was wonderful and everything went smoothly. Managed to see so many animals thanks to some great guiding.

Ruby   –  
Kenya KE
Visited: November 2016 Reviewed: Nov 18, 2016

Email Ruby  |  20-35 years of age  |  Experience level: over 5 safaris

Awesome
5/5

Great communication..a very patient David. Thank you.

Barbara   –  
Austria AT
Visited: November 2016 Reviewed: Nov 22, 2016

Email Barbara

Fantastic time in Amboseli
5/5

We booked two nights in Amboseli. It was wonderful despite last minute booking . David was very responsive and flexible. Andrew our driver very personable and he made our 3 days together an amazing experience. Thanks

Sofia   –  
Greece GR
Visited: December 2016 Reviewed: Jan 8, 2017

Email Sofia  |  35-50 years of age  |  Experience level: first safari

Very efficient operator, great service, great deals
5/5

We used Vacay holidays to book our Kenya Safari. The communication was excellent and timely from the beginning and the options for lodges we received were excellent. Our contact was David and he helped us and answered all of our questions every step of the way. We ended up booking to stay at Neptune Mara Rianta Camp, which was superb and also booked a hot air balloon ride. Everything was organised to perfection, there were absolutely no issues and our trip could not have gone more smoothly! We highly recommend Vacay for your next safari trip!

Joyce   –  
Australia AU
Visited: December 2016 Reviewed: Jan 10, 2017

Email Joyce  |  35-50 years of age  |  Experience level: 2-5 safaris

Great experience with the booking from first contact to the end of our trip. Very organised.
5/5

Vacay holiday deals were thorough, addressing any queries in a prompt manner. Our Maasai Mara safari was very well co-ordinated for two families living in different countries overseas to travel together. Great planning right to the finer details. I would recommend Vacay to anyone planning a holiday in Kenya.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 77
  • 4 star 15
  • 3 star 2
  • 2 star 2
  • 1 star 0
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