Vacay CEO David Kimani(right) and guide on Mt Kili
Vacay Holiday Deals
- Located In:
- Size:
- 1-5 employees (Founded in 2013)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $80 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
I wanted more
I would have preferred my tour personalized. I paid, got picked up by a hired taxi, got dropped off then got picked up again. All without seeing anyone from your office and I wasn't informed of all these
For that, I expected more value for the amount paid which was higher than should have been
Reply from Vacay Holiday Deals
Posted on Oct 12, 2017Hi Sikemi,
Our apologies that the trip was not up to your expectations. However we communicated that you will be alone on email.
Email stephanie | 20-35 years of age | Experience level: over 5 safaris
This was the first time i used vacay and the experience was smooth all through.
Very excellent .I was dealing with David and LeoNorah who were an excellent team, always communicated and ready to help. i will definetely be coming back for another booking
Well organized.
Very good all round. Well organized. Pleasantly surprised about pick up and drop off to and from the airport. Good hotel
Lake Navaisha Sopa Lodge
Lake Navaisha Sopa Lodge is a great place to stay. The accommodation was all right but the triple bed was not comfortable at all. Plus the swimming pool was closed and we were not told in advance.
Email Juliet | 20-35 years of age | Experience level: over 5 safaris
Excellent service
Vacay is simply the best travel agent in town. Very professional and excellent customer care
IT
Email Mariella | 50-65 years of age | Experience level: 2-5 safaris
the holiday was perfect,Asnhil tented camp wonderful. Very good our driver
We had to hold the reservation on hold for an emergency situation at home before we left, but the agency was very understanding and helpful, we are very pleased with the communication.
Everything about the stay was perfect
Email Courtney | 20-35 years of age | Experience level: first safari
Fantastic experience with Vacay
I am extremely pleased that I decided to book my safari with Vacay holiday deals. David replied to email communication within hours, had everything confirmed for us, was extremely helpful and knowledgeable about everything from the airline to the park fees we'd have to pay, and even emailed me a reminder about needed items before we left! Everything went smoothly, and it was the trip of a lifetime. I cannot recommend them more!
Email Joyce | 35-50 years of age | Experience level: 2-5 safaris
Great experience with the booking from first contact to the end of our trip. Very organised.
Vacay holiday deals were thorough, addressing any queries in a prompt manner. Our Maasai Mara safari was very well co-ordinated for two families living in different countries overseas to travel together. Great planning right to the finer details. I would recommend Vacay to anyone planning a holiday in Kenya.
GR
Email Sofia | 35-50 years of age | Experience level: first safari
Very efficient operator, great service, great deals
We used Vacay holidays to book our Kenya Safari. The communication was excellent and timely from the beginning and the options for lodges we received were excellent. Our contact was David and he helped us and answered all of our questions every step of the way. We ended up booking to stay at Neptune Mara Rianta Camp, which was superb and also booked a hot air balloon ride. Everything was organised to perfection, there were absolutely no issues and our trip could not have gone more smoothly! We highly recommend Vacay for your next safari trip!
Fantastic time in Amboseli
We booked two nights in Amboseli. It was wonderful despite last minute booking . David was very responsive and flexible. Andrew our driver very personable and he made our 3 days together an amazing experience. Thanks