Vacay CEO David Kimani(right) and guide on Mt Kili
Vacay Holiday Deals
- Located In:
- Size:
- 1-5 employees (Founded in 2013)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $80 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
IT
Email Piergiorgio | 35-50 years of age | Experience level: first safari
Excellent driver but problems with agency
Our guide was really nice and made us able to appreciate Masai Mara park. We were able to see most of the expected animals. I have only a concern with the agency who asked us an extra of 45 euros not planned. They said the payment provided from my bank was less than expected. Verified with the bank and it was not true (I don't know if the fault was on their bank or on the agency but my bank showed me the amount of money trasferred and the taxes paid). Never use again this agency also if the guide was fantastic.
Reply from Vacay Holiday Deals
Posted on Oct 24, 2018Hi. Thanks for the review and we are glad you enjoyed your safari. With regards to the extra amount,we received the funds less the $45 as we had informed you and shared the print screen of bank advice. Our bank also said that was they received. This happens sometimes if funds are from a different sender currency and the issue may have been with the correspondent bank.
DE
Email Robert | 35-50 years of age | Experience level: first safari
Fantastic Flying Safari to the Masai Marai Kempinski Camp
Booked a Flying Safari and everything worked BEST !!! Every question was handled quick and fully satisfying. Very trustful company. Payments were handled with easy bank transfers, so we did not have to carry huge cash amounts with us. Drivers, Flights, everything was perfect on time. A Dream came true. Hard to find words becuase the journey made us completely speechles !!!
QA
Email Richard | 20-35 years of age | Experience level: 2-5 safaris
Fantastic experience, excellent service and great value!
We had a fantastic trip with Vacay in the last week of October. The booking of the trip was really easy; Leonorah and David took great care of all our queries and always responded quickly to our correspondents.
The trip itself was really well planned; we saw 3 different parks over the 5 days. Andrew, our guide and driver, was amazing and really looked after us. He was really knowledgable about all the animals and the history of the country. He really made our trip special.
We were really lucky and saw so many animals in all the parks, including 4 out of the big 5! We didn’t see leopard but more than made up for it with lots of lion, cheetah, rhino and elephants!
The trip was seamless from beginning to end. The only change we would have made would be to have had an extra night at the lodge at Lake Nakaru National Park because it was amazing!
I would thoroughly recommend Vacay to anyone and we would definitely use them again if we are lucky enough to visit Kenya again!
CH
Email Fritz | 65+ years of age | Experience level: 2-5 safaris
A thoroughly memorable experience at Masai Mara
Our booking for seven people was very efficiently handled by Ms. Leonorah. From initial inquiry, she was very helpful and prompt in answering all queries. Everything ran smoothly from the pick up to the drop of.
The only negative point was that we were not informed in the confirmation that the $80.00 entrance fee for the Masai Mara national reserve was not included in the package.
The Spirit of the Masai Mara lodge is a truly fantastic place with very friendly and helpful staff. Mike was an excellent driver and passionate guide. He is very knowledgeable about all the animals and very good at spotting animals in the distance, in the bush and at following tracks. He was always willing to share his enthusiasm with us.
We had a great time. Thank you.
Reply from Vacay Holiday Deals
Posted on Nov 29, 2018Hi Dr. Fritz. Thank you for the above review. Glad to hear you had a great time at the Spirit of the Masai Mara. For the park entrance fees we normally include the 'applicable' entrance fees in our quotes and in your case it was the conservancy fees for Siana Conservancy. Normally Masai Mara game reserve has a few conservancies inside it (protected areas) in which most high end / luxury camps and lodges are located; so for the game drives it is done within the conservancies which cover a wide enough area and you are able to see majority of the big five and other wildlife. Apologies if there was any form of miscommunication from our end; we always aim to ensure our clients holiday/safari exceed or at least meet their expectations.
Email Wanja | 35-50 years of age | Experience level: over 5 safaris
Professional, stress free holiday planning with Vacay holiday deals.
D.K was always on hand to answer any questions we had, the planning was professional and completely stress free. He even went the extra mile to be of assistance at the Dubai airport. Very grateful, will definitely be doing the same with Vacay holiday deals
Email Kui Wangui | 20-35 years of age | Experience level: over 5 safaris
It was an amazing experience - David was always a phone call away, willing to go the extra mile.
The trip lived up to our expectations. I am happy to recommend Vacay Holidays to my family and friends.
Email Francis Maina | 35-50 years of age | Experience level: over 5 safaris
Best holiday tour experience
The staff and holiday choices are exceptionally good and very good customer service
Email Johnny | 20-35 years of age | Experience level: first safari
Perfect
Would highly recommend this tour operator. They answered every query we had and organised our trip very well. Communication was brilliant they answered emails very quickly. The transfers were on time and clear, the lodge was perfect and was overall an amazing holiday.
US
Email James and Chelsea | 20-35 years of age | Experience level: first safari
Andrew - Thoughtful, helpful guide
We chose Kenya for our honeymoon and Vacay helped the experience live up to every expectation. Our guide, Andrew, was fun on the road, adapted the days to what we felt like, and ensured we had great experiences. Also, while we fell a bit ill near the end of the trip (do NOT let this sour you on Kenya, it can happen anywhere and was still great!) Andrew went above and beyond making us comfortable in our travels.
20-35 years of age | Experience level: 2-5 safaris
Great holiday experience
The holiday deal I got through Vacay was really good and memorable. I enjoyed a weekend in Malindi, at a lovely resort thanks to Vacay.