Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 77
  • 4 star 15
  • 3 star 2
  • 2 star 2
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 77 Reviews
May   –  
United States US
Visited: August 2023 Reviewed: Aug 7, 2023

Email May  |  20-35 years of age  |  Experience level: first safari

Amazing first safari experience
5/5

My recent safari experience with Vacay Holiday Deals in Kenya's Masai Mara was nothing short of extraordinary. From start to finish, every aspect of the trip was meticulously planned, allowing us to fully immerse ourselves in the breathtaking beauty of the wilderness.

From the moment we began communicating with the travel agent, William, it was evident that we were in capable hands. William's expertise and genuine passion for creating unforgettable experiences shone through. He listened attentively to our preferences and interests, ensuring that our itinerary was tailored to perfection.

The coordination of transportation and transfers was seamless. Not once did we experience any delays or setbacks. This allowed us to focus solely on soaking in the incredible landscapes and remarkable wildlife that Masai Mara has to offer.

One of the standout qualities of our experience was William's flexibility and willingness to accommodate our interests. He effortlessly organized safaris and day tours that allowed us to delve deeper into the heart of Masai Mara, capturing moments that will forever hold a special place in our hearts.

In summary, our safari adventure with Vacay Holiday Deals was an absolute dream come true. The memories we created, the wildlife we encountered, and the warmth and professionalism of William has left an indelible mark on us. If you're seeking a safari experience that seamlessly blends adventure, comfort, and authenticity, look no further than Vacay Holiday Deals.

Thank you, William, and the entire Vacay Holiday Deals team, for an unforgettable journey. We eagerly anticipate our next adventure with your exceptional travel company.

Valentine   –  
Kenya KE
Visited: August 2021 Reviewed: Aug 21, 2021

Email Valentine  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent communication skills
5/5

I worked with Leonorah from vacay holiday deals and she was patient enough to look through dozens of places to find the best package for me. The responses were on time and we got everything we paid for. I was very impressed that she also made an effort to check on us everyday of the tour and ensured the service was excellent . The tour was amazing and the place we got was value for our money. The driver also did a good job to ensure we maximized our drive through Maasai Mara and was punctual as well. I was very happy with the trip and will definitely book with vacay holiday deals again and soon.

Edwin   –  
United States US
Visited: August 2023 Reviewed: Aug 8, 2023

Email Edwin  |  20-35 years of age  |  Experience level: first safari

A Remarkable First Safari Adventure with William
5/5

Our journey to Kenya and the enchanting Masai Mara was an absolute delight, all thanks to Vacay Holiday Deals. From start to finish, they demonstrated exceptional professionalism and dedication, making our vacation truly memorable.

William, our point of contact, deserves special praise. His communication and responsiveness were exemplary, ensuring that every query was promptly addressed. What truly set him apart was his flexibility – he effortlessly updated our schedule on the fly, accommodating our changing preferences without hesitation. He allowed me to fully immerse myself in the trip without the burden of planning.

Meeting William in person was a privilege that added a personal touch to our adventure. Learning about his insights into the region's culture and his life enhanced our experience. It's clear that they takes pride in their team's expertise and their commitment to creating unforgettable journeys.

Our time in the Masai Mara was a highlight we'll cherish forever. The seamless logistics, accommodations, and exceptional game drives underscored their commitment to excellence. The encounters with Africa's incredible wildlife were beyond words.

In conclusion, our Kenyan escapade with Vacay Holiday Deals was a testament to their dedication, expertise, and passion for crafting extraordinary travel experiences. William's communication, flexibility, and personal touch made all the difference. If you're seeking a journey that combines adventure with personalized service, we wholeheartedly recommend Vacay Holiday Deals. They turned our vacation into an unforgettable adventure.

May   –  
Kenya KE
Visited: October 2021 Reviewed: Nov 2, 2021

Email May  |  35-50 years of age  |  Experience level: over 5 safaris

Very Professional
5/5

The team at Vacay is the go-to plug for anything holiday. Professional, responsive, patient and always happy to help.

Susan waringa   –  
Kenya KE
Visited: October 2021 Reviewed: Oct 12, 2021

Email Susan waringa  |  20-35 years of age  |  Experience level: over 5 safaris

They are affordable,warm with excellent services
5/5

Vacay deals are very reliable , communication was okay through out the period we paid in installment. Only hitch was when our flight from nairobi was changed to 1pm and airport pick up was delayed as the hotel didn’t advise the driver of the flight change. Otherwise we enjoyed the trip and I would recommend vacay deals to anyone because they are professional and reliable.

Sam   –  
United Kingdom UK
Visited: October 2021 Reviewed: Oct 6, 2021

Email Sam  |  20-35 years of age  |  Experience level: 2-5 safaris

Great customer service
5/5

Took a Nairobi half day city tour which included Nairobi National Park and a visit to the Giraffe Center. Thoroughly enjoyed the tour, the office staff who helped me to book the trip were incredibly helpful and responsive, the tour guide was also knowledgeable and helpful. Would recommend.

Milkah   –  
Kenya KE
Visited: September 2021 Reviewed: Sep 21, 2021

Email Milkah

Thanks Ms Leonorah Kasina for planning my Turkey trip.I really enjoyed everything.You are the best.
5/5

Vacay deals are the best,they have never disappointed me.
Am so grateful.

Kimberly   –  
Congo (DRC) CD
Visited: February 2020 Reviewed: Mar 3, 2020

Email Kimberly  |  35-50 years of age  |  Experience level: 2-5 safaris

Perfect experience form start to finish
5/5

We had an absolutely perfect experience with Vacay Holiday - and it was significantly less than the two other quotes I received for the exact same holiday. Leonarah’s prompt, friendly, and personal service provided a truly bespoke safari, and it was as if we had personally interviewed and selected our game driver/guide Dan Kim. He is extremely knowledgeable, patient, and fun and we are already trying to figure out how to convince our family to come to Nairobi so we can book again!

Eric M.N.   –  
Kenya KE
Visited: November 2024 Reviewed: Nov 17, 2024

Email Eric M.N.  |  35-50 years of age  |  Experience level: 2-5 safaris

Very Responsive and Available to Help
5/5

Vacay's Lilian is super awesome in her service. Everything was well ordered and efficient and if we faced a hurdle, she was immediately available to assist. Vacay deliver what they promise. The rates negotiated were super and the experience for my family at Papillon Lagoon Reef, Diani was ecstatic. Would highly recommend Vacay Holiday Deals.

Edwin   –  
United States US
Visited: July 2023 Reviewed: Jul 15, 2023

Email Edwin

Awesome. Booking was prompt. Driver was the best.
5/5

We had a great time. Driver was always on time and was very knowledgeable.
He was pleasant and wasy going.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 77
  • 4 star 15
  • 3 star 2
  • 2 star 2
  • 1 star 0
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