Reviews

Sort By: Date Most Helpful Rating 21-30 of 33 Reviews
Attiya S.   –  
United States US
Visited: May 2019 Reviewed: May 23, 2019

Email Attiya S.  |  20-35 years of age  |  Experience level: 2-5 safaris

Great experience and excellent service!
5/5

Me and my friend has a wonderful experience organizing our trip with Stella and going on the tour. Once sending an inquiry, Stella communicated with me to add on the other experiences we wanted and offered an great price for the bundle-- we communicated by email and whatsapp-- whatsapp was very convenient for me to use to organize this trip. In addition to the half day morning safari, we went to the elephant sanctuary and the carnivore restaurant. Our guide, Joseph, arrived early at our hotel (6am, per our request to leave earlier), ready to go. We spent about 20 minutes in line for our tickets and were off in the park by 7. We saw many birds, buffalo, rhinos (mama and a baby), lions, zebras, giraffes, a crocodile, and many types of antelope. Joseph is very knowledgeable about the park and animals and we had a great time with him. He stopped whenever we wanted to take pictures and surveyed the land for new animals for us to see. Although it rained a little bit in the morning, it did not hinder us from seeing animals. The roads were very muddy by 10am and we were happy to have the land cruiser-- other vans were getting stuck in the mud. The elephant sanctuary was very cute-- we decided to only stay for the first feeding as there was a great downpour and there no shelter. From there Joseph took us to Carnivore and we had an amazing lunch as everything is included (except drinks) in our rate through Kenya Day Tours. My experience was Stella and Joseph was excellent and I highly recommend this company. (For comparison, I had also communicated with Shadows of Africa and Kenya Natural World-- Kenya Day tours was the most accommodating as we could pay via Paypal and it had the best rates for the bundle of activities we wanted). For these activities we picked up at 6 am and dropped off around 4pm back to our hotel.

Michelle Sanders   –  
United States US
Visited: June 2019 Reviewed: Jun 10, 2019

Email Michelle Sanders  |  50-65 years of age  |  Experience level: first safari

Mike was amazing and very patient.
5/5

I enjoyed the tour, services and the communication. The communication was very efficient. Stella often responded immediately to any questions that I had.

Eileen   –  
United States US
Visited: June 2019 Reviewed: Jun 28, 2019

Email Eileen  |  50-65 years of age  |  Experience level: over 5 safaris

Professional Service - Prompt Response - Excellent Driver/Guide
5/5

Stella was a joy to work with - responded quickly - our driver, Maurice, was excellent. He brought us to a fabulous place for lunch and took care of us the entire day. We visited Sheldrick Orphanage, Karen Von Blixen Home, and Giraffe Manor. Highly recommend this wonderful tour company.

Pamela Ries   –  
United States US
Visited: June 2019 Reviewed: Jul 2, 2019

Email Pamela Ries  |  50-65 years of age  |  Experience level: first safari

Nairobi day tour
5/5

We booked a day tour of Nairobi to include the Sheldrick elephant orphanage, Giraffe Center, and Karen Blixen museum. Our guide, Maurice, was wonderful. He was very knowledgeable of the area, very pleasant and informative, and picked us up right on time. Stella did a great job with the booking and there were no issues. Excellent day tour!

Nick   –  
Kenya KE
Visited: June 2019 Reviewed: Jul 3, 2019

Email Nick

Reasonably priced, good service, memorable trip
5/5

I would thoroughly reccommend Kenya Day Tours & Trips for a budget visit to Masai Mara. Our driver was very pleasant, the camp was basic but conveniently located and served its purpose, and the activities are as communicated

MJ   –  
Canada CA
Visited: August 2019 Reviewed: Sep 29, 2019

Email MJ  |  20-35 years of age  |  Experience level: first safari

One day layover tour
4/5

We had a 18 hour layover in Nairobi and wanted a day tour to get the most out of the day. Communication was very good from the start via email with very quick responses. We booked a private driver/tour guide for the day with pick up and drop off at the airport. The driver/guide was very good at getting us around the national park and we were able to see practically every animal, this was the highlight of the trip!! The other stops were the giraffe centre and elephant sanctuary and somewhere for lunch, which was just okay.
After seeing a lot of giraffes at the park, I wish we didn’t spend more money to go to the giraffe centre (it was very expensive day as is). We were hoping by booking a private tour that our guide would be able to give us some local insight into other things to see or do or suggest great things to try and eat. Unfortunately, our guide didn’t seem very knowledgeable or perhaps not willing to share a lot of information/facts and didn’t take us any where other than the main tourist hot spots even after asking for other suggestions as we had spare time. Basically our guide didn’t say much unless we had questions. This was a stark difference from a private tour we did prior to this one where the guide was VERY informative. Overall the driver/guide was very nice but we are disappointed in the little information we actually learned about Nairobi or Kenya. I would recommend this company if you need a private safari tour only.

Ada   –  
Lithuania LT
Visited: October 2019 Reviewed: Oct 11, 2019

Email Ada  |  20-35 years of age  |  Experience level: first safari

Great communication and organisation of the tour
5/5

Stella was extremely organised and it was easy to communicate concerning the tour. She brought nice small presents before the tour and organised a discount where possible (e.g. rent of binoculars or smaller deposit payment). They also had no problem to pick us up and drop off in the suburbs of Nairobi where we were staying (an extra 1 hour drive from the center of the city).
However, as it was only 3 of us, Stella joined us to the other group travelling with other agency, so in fact Baboon travel agency took us to the Masai Mara rather than Kenya Dau Tours. The guide was friendly, he found a lot of animals for us and seemed to know other drivers well, so he got a lot of advice where to go to find animals, though the driving was sometimes agressive. The cheapest lodge (Miti Mingi) that we stayed in was really close to the park gate, but it was very very basic - no hot water, tent cramped with 4 single beds, common spaces very cheap and uncozy, though you get what you pay for.
Overall Masai Mara was a great experience and I would really recommend contacting Stella with any travel plans in Kenya.

Felicity F.   –  
Canada CA
Visited: November 2019 Reviewed: Nov 21, 2019

Email Felicity F.  |  35-50 years of age  |  Experience level: 2-5 safaris

Awesome from Start to End - Thank you!
5/5

I contacted Kenya Day Tours & Trip to book the Nairobi National Park Tour for my parents, son and myself.

From my initial email, the ongoing communication with Stella was nothing but STELLAR!! She is very efficient and made this booking so simple.

Stella was also very accommodating when I had mentioned to her that my father had recent hip surgery and walks with a cane.

Tony (our driver / guide) arrived on time and was great! We did the tour in a land cruiser - any open roof top is a must for this tour. He made every effort to ensure that we were able to see as many animals as possible while at Nairobi National Park.

The overall NNP tour was great!

I would highly recommend using Kenya Day Tours and Trip to anyone.

Thank you Stella and Tony !

Ian Wigginton   –  
United Kingdom UK
Visited: December 2019 Reviewed: Dec 26, 2019

Email Ian Wigginton  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent day safari
5/5

Went on a 1 day safari to Nairobi National Park as well as the Sheldrick Elephant Orphanage & Giraffe Centre. Lawrence the driver was excellent and went to the ends of the earth ( or all over the National park) to find all the animals for my 3 YO daughter. The entire day went well and the communication between Stella and myself from booking to completion of the safari was exemplary.

Esther   –  
Kenya KE
Visited: August 2020 Reviewed: Aug 24, 2020

Email Esther  |  20-35 years of age  |  Experience level: 2-5 safaris

Great customer service experience
5/5

Friendly team, punctual, great customer service and willing to go extra mile for clients comfort. Wonderful experience

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 3
  • 3 star 0
  • 2 star 0
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