KianGO Tanzania Safaris Zanzibar Travel Holidays
KianGo Adventure Safaris
- Located In:
- Size:
- 1-5 employees (Founded in 2002)
- Tour Types:
- Budget camping tours where clients assist with camp chores
- Destinations:
- Price Range:
- $25 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
IT
Email Ludovico Canovai | 20-35 years of age
The worst experience of our life
Re.: Report of fraud in Tanzania
Hereby I signed Ludovico Canovai want to report a fraud suffered against me during my stay for the Christmas holidays.
The day on December 13 of 2015 to prepare for my trip to Tanzania I booked and paid a rent of 2 bikes for 4 days (24-27 December) in Zanzibar through Kiango Adventure Safaris from the Lord David in Dar Es Salaam.
When I landed at the Port of Zanzibar where I had the 'date for delivery of the bikes, unfortunately the' Agency did not show up.
After several attempts to contact them, we could speak with the head of the Society of hire who admitted he had not paid the 'intermediary and that in 3 days. Would reimburse payment 289 USD
Afther three days from the day of repayment we were still waiting for the refund.
Concerned about what happened, I went directly to 'address of the agency, which unfortunately did not exist. Even though David has answered the phone but did not want to meet us personally.
At January 17 I have not yet received payment
Reply from KianGo Adventure Safaris
Posted on Apr 10, 2016Dear Mr. Ludovico Canovai,
With all due respect you were refunded 100% for the service we failed to deliver.
We are only the middleman and if 3rd party providers change rates or cannot deliver we cannot always be held responsible.
You were refunded a month later 100% of your payment so what is your problem.
Thank you,
David
Doing Business With a Crook
While we did not use KianGo Adventure Safaris for touring we rented a vehicle from the company and the owner David. He is a thief. We paid the full amount in advance for our two week Land Cruiser rental. Upon arriving at Kilimanjaro there was no car, an apparent error on David's behalf. We had to pay the amount again after waiting 24 hours to even get our vehicle. I am still owed over $1,600 and all I get is excuses. Search the internet, I am not the only one. I have no patience for crooks like David