Reviews

Sort By: Date Most Helpful Rating 291-300 of 304 Reviews
Mama Benson   –  
Australia AU
Visited: June 2015 Reviewed: Aug 19, 2015

Email Mama Benson  |  65+ years of age  |  Experience level: first safari

The review below is the personal opinion of Mama Benson and not that of SafariBookings.
Unforgettable experience
3/5

Our tour was an amazing experience and most aspects of it were excellent. The taxis to and from the airport, drivers, and flights to and from Kilimanjaro were all fine. The Tarangire Safari park, the Serengeti and Ngorogoro crater were amazing and beyond my expectations. We saw the ' big Five' as well as many more animals. Both hotels, one a lodge and one a glamping experience were excellent, the staff welcoming and service outstanding,the food in both places really good . The picnic lunches every day were delicious, varied and generous. I loved the glamping it was an amazing experience!!!
Our main concern and disappointment was that the Land Roverprovided by East West Safaris broke down twice during our tour. Once at twilight where we had to be left on the side of the road and were fortunately rescued by a kind gentleman who took us to our lodge in Zaratu.
The second time was on the plains of the Serengeti in the middle of nowhere. Our driver had to fix the faulty fuel pump himself which, thank god he did. What we would have done otherwise I have no idea!!! We had two young children and were confined for at least an hour.
We were very concerned that the vehicle was not to safari standard and are critical of the company not the driver, who under the circumstances did well to fix the problem.
We noticed that other company guides and drivers were provided with a uniform to wear, such was not the case with East West Safaris . We would recommend that the company provide uniforms. Lack of seat belts and any cooling method didn't meet our expectations.
Despite our experience with the Land Rover and safari company it was an unforgettable experience.

Haytham Soliman   –  
Egypt EG
Visited: June 2015 Reviewed: Jul 14, 2015

Email Haytham Soliman  |  20-35 years of age  |  Experience level: first safari

Mukumi National Park
4/5

We visit Mukumi National Park from Dar Es Salam (300 Km away) as a day trip , it was nice trip but it needs to be two day trip as a minimum (Hellow Tanzania should to recommend that but they did not) , the communication is very good with hellow Tanzania from day one , the driver is very good , we ask Hellow tanzania for another service but they give me a high prices & they dosn't responce after we finished our trip

Arto   –  
Finland FI
Visited: June 2015 Reviewed: Jun 24, 2015

50-65 years of age  |  Experience level: first safari

Hello Tanzania was very helpful and punctual in all their arrangements.
5/5

All people we met from Hello Tanzania were professional and easy to deal with. Communications, service etc were meeting the expectations and without aggressive selling as seen earlier in similar situations.

Carrie   –  
United Kingdom UK
Visited: April 2015 Reviewed: Jun 15, 2015

20-35 years of age  |  Experience level: 2-5 safaris

Very satisfied
5/5

I used Hello Tanzania to organise a car from Dar Es Salaam to Udzungwa national park. It was very straightforward to book and pay, Mwajabu was in email and phone contact at all times. We had to make last minute changes due to a flight being delayed, and it was not a problem at all. Our driver was excellent, he drove very safely and was kind and considerate. Would definitely use Hello Tanzania again.

Emma Visited: January 2015 Reviewed: May 19, 2015

Wonderful service!
5/5

We were very pleased by the service that Mwajabu Sultan of Hello Tanzania provided. She took all the work out of our hands and everything went as planned. Pick ups were arranged in advance and were all on time. The suggested hotels were wonderful as well. Mwajabu provides all the information you need and is a good and warm communicator.

Irmgard Visited: March 2015 Reviewed: Apr 21, 2015

Very well organised and quick in problem solving
4/5

The communcation was very efficient and quick, we had a very tight schedule and problems with the delay of the flight to the park region. Mwajabu tried her best to make up for this inconvenience, so that we could have 2 full days in the parcs (Ngorongoro crater and Lake Manyara) . Our driver guide was very knowledgable, well experience and friendly.
I will book my next trip to a parc with Mwajabu.

Karen Hemmingson Visited: April 2015 Reviewed: Apr 12, 2015

The service was very prompt and friendly. I had very little time to plan and they were helpful.
5/5

Very good communications, and a personal meeting, which was very nice and important. The tour was good, the airport transfer was there when I arrived, and transportation was good. The guide was genuine, sincere, and very knowledgable. The driver was also friendly and helpful. I also really enjoyed the Mnarani Resort, and all the staff. They were friendly and the service was exceptional. The chef was exceptional also, and the seafood was perfectly prepared. I had one issue with one of the rooms at the second hotel in Stone Town, and this was quickly addressed.

Yoni   –  
United States US
Visited: March 2015 Reviewed: Mar 28, 2015

50-65 years of age  |  Experience level: first safari

Efficient, Comprehensive, Honest. Excellent follow through
5/5

Mawajabu was a superb tour agent. She was completely on-top of details and our personal requests. She was amazingly responsive with timely answers to our questions in planning the trip. She followed through on every email between us (nearly 70 over a few days) in planning the details of the trip and showed a great amount of flexibility in adapting to our evolving requests as we understood the varying details of safari. I would strongly recommend anyone to work with her.
Our 4 night/5 day safari and 1 night/2 day stay in Zanzibar was arranged by Mawajabu. She found a way to get us to all four parks in the north that we wanted to visit. We were met in Arusha as she planned by a guide and on each transition (airports, hotels) were met immediately by someone with whom she works. It was flawless. She even made sure we had a hotel room nearby the Dar airport for several hours on our layover between Zanzibar-Dar and the trip back to the USA. We did not need to call her at all during the trip to deal with any problems.
A few suggestions for travelers:
-Know where you want to go. This should be determined by your price range (Mawajabu did a really good job of staying within our target price) and the time of year.
-There is a big difference in price between many of the lodges (all were above-average) and the tented camp (an absolute luxury you must experience if possible. We stayed one night at Mapito which was like heaven on earth in every respect). Do your own due diligence on these places so you tailor the place to your desires and remember that the time of year you travel impacts to some extent what you are likely to see on safari because of migration patterns and weather.
-Ask about your guide. We had a wonderful guide (Gifte) who took very good care of us and was absolutely reliable. The ability to speak your language well will impact how much talk you receive about things.

Based on this one experience I would definitely recommend Hello Tanzania and Mawajabu when planning your visit to Tanzania. Be sure to combine their expertise with your own research so that they can help tailor the adventure to meet your desires as there are many ways to arrange this trip.

Fran (Aussie) and Guy (Swiss)   –  
Australia AU
Visited: February 2015 Reviewed: Feb 20, 2015

Email Fran (Aussie) and Guy (Swiss)  |  50-65 years of age  |  Experience level: first safari

Amazing experience, kept having to pinch ourselves
5/5

What an amazing experience. We went to two separate safaris with Hello Tanzania, Saadin and north Tanzania as well as had a driver organiser for us while staying in Zanzibar. We only got organised once we arrived in Tanzania and nothing was ever too much trouble. The personal attention we received made us feel special, it really was exceptional customer service. We didn't know what to expect and stayed in some amazing places, that exceeded our expectations. We especially loved 'Tent with a View' and 'Mapito Tented Camp' for location, style, size (we like small), quality of food and accommodation plus professional friendly staff. Totally 5 star!! We wished we stayed longer in both places!!! Our safaris were amazing because of the accommodation but also the experience of seeing so many animals so close - we really had to pinch ourselves that we were really there. What a memorable experience. Thank you Mwajabu for everything.

laurence   –  
Switzerland CH
Visited: October 2014 Reviewed: Dec 29, 2014

Email laurence  |  35-50 years of age  |  Experience level: first safari

safari au parc mikuni
5/5

Hello tanzania offre des safaris sur mesure a un prix raisonnable! Tout est inclus. Hotels et repas. Le choix des hotels est bon ainsi que la nourriture. Le guide est competent agreable. Je ne peux que recommander cette compagnie

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 264
  • 4 star 34
  • 3 star 2
  • 2 star 2
  • 1 star 2
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