Reviews

Sort By: Date Most Helpful 31-40 of 47 Reviews
amstrada van philips   –  
Philippines PH
Visited: June 2015 Reviewed: Feb 26, 2016

Email amstrada van philips  |  20-35 years of age  |  Experience level: 2-5 safaris

the staff is exellent, the hospitalitly and the whole ride was one of the best...bravo Bigmac
5/5

everything was excellent. loved it and i will come to kenya again because of you guys

Thomas   –  
Switzerland CH
Visited: November 2016 Reviewed: Dec 17, 2016

Email Thomas

An unforgettable ten days with Bigmac Africa Safaris.
5/5

Before I decided the safari company to go with, I contacted more than ten tour operators and it took quite some time narrow down to the final three I was choosing between. The cost for the safari and the reviews I found were more or less similar for all three of them. What made me in the end to go with Bigmac was the response speed and the clear information I got to all my questions.

I guess everyone going on a safari does that because of the animals and ultimately to be able to see "the Big five". You need to have some luck to do it since the animals are wild and they decide if they want to show themselves or not. I believe though that good guides will increase the probability and I am positive that I saw what I saw because of the guide. He was not only knowledgeable where in the park to drive he was also very good taking the van through all off-road passages that we needed to pass to get to all the areas.

Since it was my first safari trip I didn't really have any expectations but now thinking back writing this, I couldn't have had a better wildlife and nature experience and I must admit it was all because of Bigmac.
Whoever you will choose as your safari provider I am fairly sure you will have good time but if you want to be 100% sure, go with Bigmac.

Injie   –  
Egypt EG
Visited: June 2017 Reviewed: Jun 28, 2017

Email Injie  |  20-35 years of age  |  Experience level: first safari

Breathtaking Safari Experience!
5/5

I’m a thorough trip planner, so I did my research when organizing our 3 day/2 night Masaai Mara safari. I had contacted several different companies before settling for Bigmac Africa Safaris. The main reason for my choice was that while all companies offered identical packages (right down to the camp sites you can stay at), Bigmac Africa offered the most competitive price (I mean, why pay more for the same services when you’re on a tight budget?) and I found Magdalene very helpful and professional when replying to my (very numerous) emails and requests!

In retrospect, the only thing I might have changed in our safari was the campsite which we stayed at (which is of no fault to Bigmac Africa), but even that was a unique and interesting part of the safari experience. At Magdalene’s request our driver allowed us the chance to look at Lenchada Camp and Rhino Camp 5 minutes away before deciding which to stay at. Both campsites were conveniently located minutes away from the Masaai Mara National Reserve Oloolaimutia Gate, and had almost identical less-than-luxurious accommodation options with the only advantage of Rhino Camp being that it had the option of a room with walls instead of just tents. Of course, if you don’t prefer roughing it out, and would enjoy hot showers at night and fewer bugs under your pillows, I would suggest staying at a lodge instead of a camp (if you can afford the extra cost)! To be fair, the staff on campsite was extremely friendly and welcoming, and the food, although lacking in variety, was really quite edible, particularly the breakfast!

The Safari itself was a spectacular experience! Our driver and guide, Richard and Dennis, were very friendly and good-natured and incredibly intent on helping us get the best possible angles and views of the plethora of wildlife the Mara has to offer, and always willing to go the extra mile for that perfect shot. We had a setback at the beginning of the trip, where a 1.5 hr delay at the rest-stop waiting for the rest of our group to join us set us behind schedule. Despite this late start, we were on the reserve at 5 PM and before sunset at 6:30 PM Richard and Dennis had managed (in record time) to take us to see wildebeests, antelopes, impalas, gazelles, giraffes, zebras, hippos, ostriches, elephants, and lions on just our first drive! The other days were equally fascinating where we spotted many of these animals again as well as buffalos, warthogs, crocodiles, vultures, guinea fowl, hyenas, and jackals, and even came within meters from lions and cheetahs!

The highlight of our trip was a mother cheetah and her two cubs we saw on the second day which casually strolled beside our car as if we were simply part of the landscape! We held our breaths for 30 minutes as the mother inched her way towards her prey and we were lucky enough to witness a breathtaking albeit unsuccessful chase which ensued!

The only suggestion I would have for Bigmac Africa would be to supply more drinking water (at least a bottle per day). We were provided water bottles on the first day and were under the misconception that this would be a daily occurrence and so we did not bring our own water the next day. We were quite dehydrated to say the least, but this actually came to our advantage since we spent a full day on the reserve (we didn’t need to “take a walk in the bushes”!).

On a final note, kudos to Richard for his punctuality everyday and his crazy driving skills! Also, Magdalene proved to be as professional in person as she was in correspondence. She met us both before and after our safari, and even helped us to arrange airport transfer the next day at a very reasonable cost (our driver here was also very punctual and reliable). Thank you Bigmac Africa Safaris for this very special experience of a lifetime!

waldam   –  
Poland PL
Visited: April 2019 Reviewed: May 19, 2019

Email waldam  |  35-50 years of age  |  Experience level: first safari

Everything as expected
5/5

Great, fast communication. We started quoting for safari just 2 weeks before the safari and there were no problems. Despite low season there were many animals (lucky especially with lions and cheetahs).
We were a little bit dissapointed with food at Rhino camp but it is not the fault of the tour operator. Everything was as in itinerary.

İlkay Demirel   –  
Turkey TR
Visited: April 2022 Reviewed: Apr 21, 2022

Email İlkay Demirel  |  35-50 years of age  |  Experience level: first safari

Excellent Organistaion to Masaai Mara and Lake Nakuru
5/5

We have organized a safari through Bigmac Africa safaris which was an excellent choice. Magdalene helped us in all aspects. She was very kind and helpful and arranged a well organized safari for us. Anthony our guide has an enormous knowledge and was a very good driver, and an excellent guide. He was friendly, helpful, and accommodating throughout the trip. He is knowledgeable about the park, the animals, and their habits and his ability lead us to find a lion in the park. With his ability we had the chance to see big 5 closely in 3 days of game drive.

Also the 4x4 Jeep is the best, it was quite comfortable. I would recommend bigmac africa safaris anytime.

Vinitha   –  
United Arab Emirates AE
Visited: May 2022 Reviewed: May 7, 2022

Email Vinitha  |  Experience level: first safari

Absolute perfection!
5/5

My husband and I went for a 5 day trip covering all the highlights with regards to Safari in Kenya starting with Amboseli and finishing off with Naivasha.

Maggie, our tour consultant was extremely professional and accommodating and gave us the best service possible at really good price.

Ben was the best tour guide and we got lucky with his expertise he has over 15+ years.

I would highly recommend to go with Bigmac Safaris if you want to truly experience an unforgettable and adventurous vacation in Kenya.

Trent Sandoval   –  
United States US
Visited: June 2022 Reviewed: Oct 7, 2022

Email Trent Sandoval  |  35-50 years of age  |  Experience level: first safari

Phenomenal Tour Company and Driver (Antony)!
5/5

Antony, our driver, and BigMac Africa Safaris were an absolute dream. Antony was super personable, friendly, knowledgeable, fun, funny, educated, and just an all-around great person to be with for multiple hours a day for 6 days. He was so very accommodating and pleasant to be around. We became very close with him over the trip, whereas he felt like family. He is always smiling, and he showed us so many animals, and always let us determine how long we wanted to stay in one spot, or if we wanted to move on. I can't say enough about him and the company he works for. When we go back again, we will specifically book again with Bigmac, and will request Antony for sure. If you have any questions, feel free to email me at [email protected], and we will get into contact and help you out. Don't hesitate to book with Bigmac, you will love it. We did.

Michael Asola   –  
Kenya KE
Visited: December 2013 Reviewed: Sep 15, 2014

35-50 years of age  |  Experience level: over 5 safaris

An epical journey
5/5

My adorable twin gals wanted a great Christmas treat, the time was fast flying and their mother could not be given an off day, it is not in the nature of her work. We only had three days left to Christmas and at the same time we had do the booking before all the available spaces at the great Samburu Sopa were taken. We trusted in Bigmac Africa Safaris, they did not let us down. Everything was meticulously arranged, the roadtrip, the scenic view of the countryside on our way to samburu, taking selfies with my daughter at the Equator was a great experience to my gals, the sight of Mt Kenya was great. At the park, was the great experience, the birds, the lion, the giraffe, the leopard with its catch atop a tree...wow

This year BMAS will be flying us to the Seychelles, we are not changing our tour provider any time soon after all that great experience!

Kuria   –  
Kenya KE
Visited: January 2016 Reviewed: Feb 3, 2016

Email Kuria  |  50-65 years of age  |  Experience level: over 5 safaris

We didn't know Bigmac Africa before we found them in this forum. We engaged them for 3 days 2 nights
5/5

While in Masai Mara with our team of 11 family we enjoyed provisions of Mother Nature within the game drives.
The tour guides knew exactly where the big five could be found
Our spouses requested we make it an annual event and always contact Bigmac Africa for our safaris
They lived to our expectations and the three vehicles assigned to us had very cooperative tour guides

Dr Hajra   –  
India IN
Visited: April 2016 Reviewed: Jun 28, 2016

Email Dr Hajra  |  35-50 years of age  |  Experience level: over 5 safaris

We had an excellent experience with big Mac 3 days 2night Masai Mara safari. magdalene is too good.
5/5

Magdalene was constantly in touch with us and made our trip very comfortable right from airport pickup till dropping back to Airport. The driver was very good and informative.

Average User Rating
5.0/5
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