Reviews

Sort By: Date Most Helpful Rating 41-50 of 52 Reviews
Matthias & Ann-Kathrin   –  
Germany DE
Visited: January 2023 Reviewed: Mar 4, 2023

Email Matthias & Ann-Kathrin  |  20-35 years of age  |  Experience level: first safari

We had an amazing trip with Bigmac Safaris and Omar in Kenya!
5/5

With the help of Magdalena we planned and adjusted the tour after our individual wishes. Even a very spontaneous change of our starting point was no problem.
In Nairobi, we were picked up by our driver Omar.
Omar spoke English and German fluently and gave us a comfortable feeling.
Even though there were far distances to go, Omar was always relaxed and drove us safe and sound from highlight to highlight. With his very good local knowledge, his good connection to other guides, his commitment and particularly outstanding driving skills, he brought us quickly and as close as possible to the top animal spots! Thanks to his deep knowledge of the wildlife and the different resorts, it was not unusual to be the first car in place to track the big cats!
Thank you Omar and the whole Bigmac Safaris team for this amazing tour!

Gemma   –  
Italy IT
Visited: August 2023 Reviewed: Oct 6, 2023

Email Gemma  |  35-50 years of age  |  Experience level: first safari

Great experience
5/5

We booked a 5-day budget safari including Amboseli, Lake Naivasha, Lake Nakuru and Masai Mara plus a day-tour of Nairobi. Magdalene has been helpful, kind and very quick to answer throughout the organising phase.
Day tour was on the first day. Peter was an amazing guide and driver, took us to see all attractions in Nairobi (Giraffe centre, Elephant orphanage etc) explaining us a lot of things about Nairobi, Kenya and Kenyan tribes and traditions. We had a great time.
The next day Mikael came to get us from our hotel and we started our safari. It was the best experience of my life. Mikeal knows every park like the palm of his hand. We saw more animals than I can count. He explained us differences within different types of gazelles, hunting habits of predators, he knew every name of each kind of strange bird. He managed to let us see all the animals while remaining ethical and professional and respectful of wildlife. I actually cried when I said goodbye. Mikeal said that safari is just a matter of luck and that our was very lucky. I say that we were really lucky to have him as a guide. Despite we booked a budget accommodation all the tented camps and hotels were clean, comfortable and providing good food and really kind staff.

Josh   –  
United States US
Visited: December 2022 Reviewed: Oct 29, 2023

Email Josh

THE BEST SAFARI EXPERIENCE
5/5

We absolutely loved our guide. Bigmac was easy to coordinate with and very friendly. Highly recommend.

Ezgi   –  
Turkey TR
Visited: October 2023 Reviewed: Oct 30, 2023

Email Ezgi  |  20-35 years of age  |  Experience level: first safari

Definitely choose it, don't think twice
5/5

The whole tour was amazing. Despite all the setbacks we experienced in the beginning that were unrelated to them, they did their best to give us a perfect experience. All the employees were incredibly understanding and made appropriate adjustments to the new conditions. Partner hotels were both comfortable and traditional, maximizing cultural experiences. We were pleased with all the choices made for the tour program. Our driver, Ben, accompanied and guided us very well throughout the tour. He did his best to help us see rare animals. The entire safari experience was above our expectations and we definitely recommend those who are considering choosing this tour to apply without hesitation. Trust us, it will be worth it.

Monica   –  
United States US
Visited: October 2023 Reviewed: Nov 2, 2023

Email Monica  |  50-65 years of age  |  Experience level: first safari

Would definitely come back
5/5

Excellent overall service. Ben was a fantastic guide. Enjoyed the trip immensely.

Brian Ellen and Josh   –  
United States US
Visited: December 2023 Reviewed: Dec 22, 2023

Email Brian Ellen and Josh  |  50-65 years of age  |  Experience level: first safari

Ben was Excellent. He was extremely knowledgeable about the park, animals, and the Environment.
5/5

Excellent Tour and Guide. Lodging and meals were better than expected. We would recommend Big Mac Safari's and recommend you ask for Ben Njuguna as your tour guide. Ben's experience and knowledge of the parks was exceptional. He knew where to look and when to stay and be patient to see the all the animals, not just the Big Five. We were fortunate enough to see not just the Big Five, but the Big Six (The Leopard). Communication before the Safari was excellent. The tour company made sure the hotels and staff were aware of some dietary needs and they were right on time picking us up. We noticed several other tour companies whose guides rushed their customers and did not seem to take the time or energy to show all the beauty of the parks and various animals. We highly recommend Big Mack Safari's to anyone considering a Safari in Kenya.

Marie   –  
United States US
Visited: January 2024 Reviewed: Jan 20, 2024

Email Marie  |  35-50 years of age  |  Experience level: first safari

Fantastic tour, great for birds and other wildlife!
5/5

We had an amazing safari to Masai Mara and Amboseli with Anthony as our guide. We saw so many animals even in muddy conditions. The highlight for me was that I am into birds and Anthony is a bird expert! I saw 72 different species of birds and it was amazing!

Mads W   –  
Denmark DK
Visited: February 2024 Reviewed: Mar 21, 2024

Email Mads W  |  20-35 years of age  |  Experience level: first safari

Everything was taken care of
5/5

I can recommend Bigmac safari. The guide, Ben was very kind and helpful. Always on time and we got to see a lit of beautiful animals. He had a huge amount of knowledge about the animals and the area. And he was a very skilles driver too

Gloria   –  
Canada CA
Visited: March 2024 Reviewed: Apr 15, 2024

Email Gloria  |  35-50 years of age  |  Experience level: first safari

Excellent communication and good value for money.
5/5

Magdalene was very quick in responding to all my inquiries.All extra activities I wanted to add in our safari was arranged by them.Our guide and driver Joseph, made sure we see the Big five.I do recommend this tour operator.You get your money’s worth.Bigmac Africa Safaris made our safari an unforgettable one.

Arne   –  
Norway NO
Visited: May 2024 Reviewed: May 28, 2024

Email Arne  |  50-65 years of age  |  Experience level: first safari

Amazing experience and memories for a lifetime
5/5

We did a three day private Masa Mara tour with John as our driver. He made us feel well taken care of and safe all the time. His skills for finding the animals are just amazing. The car had seen better days, but taking the “roads” into consideration, it could have been far worse. The only thing we missed was some sort of briefing before the drives. Communications prior to the trip where accurate and swift. We can highly recommend both a John and the company.

Average User Rating
5.0/5
Rating Breakdown
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