Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 49
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 2

Sort By: Date Most Helpful 1-10 of 49 Reviews
Oliver K   –  
Switzerland CH
Visited: February 2025 Reviewed: Mar 2, 2025

Email Oliver K  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent and trustworthy Tour Operator
5/5

Excellent safari with this Tour Operator.
I took 4 days - 3 nights in Masai Mara National Reserve.
Everything went on smoothly. We could do what we expected. Except for rhinos, we could see all the other big animals.
Don't forget that you are there for them... They are not there for You.
In 2-3 days, you will probably be happy with the observation of the wildlife.
We were upgraded in terms of accommodation. Alama Camp Mara was just amazing.
Ben is a calm and excellent driver. Very knowledgeable too.

Rahul Desai   –  
United States US
Visited: February 2025 Reviewed: Feb 27, 2025

Email Rahul Desai  |  20-35 years of age  |  Experience level: first safari

Well organized safari experience
5/5

We did the tour in February 2025 for 5 days. We visited Amboseli, Lake Nakuru, Lake Naivasha and Masai Mara and our tour guide was Ben. It was a lot of fun and our tour guide was extremely knowledgeable and answered all our questions and made the safari an unforgettable experience. He took care of us and went out of his way to make sure we got to see and experience everything these national parks had to offer. The booking experience with Bigmac was straightforward as well. Would highly recommend.

Rebecca   –  
United States US
Visited: August 2024 Reviewed: Sep 2, 2024

Email Rebecca  |  65+ years of age  |  Experience level: first safari

Timely and excellent communication on all questions and fair pricing.
5/5

Bigmac Safaris provided us with a memorable safari experience in the Masai Mara. All communications were timely and responsive. Their staff treated us with great respect and care. Our guide, Ben, was immensely experienced and knowledgeable. He made the entire safari experience more meaningful. Our safari included a visits to a Masai village, which was amazing. The accommodations Bigmac made for us were comfortable, with superb service and food.

Mariska Gruizinga   –  
Spain ES
Visited: May 2024 Reviewed: Jun 20, 2024

Email Mariska Gruizinga  |  35-50 years of age  |  Experience level: 2-5 safaris

Best safari company with the best guides / drivers
5/5

I have chosen my own private tour. If you can not find the tour that they are promoting please ask BIG MAC Safaris to put one together. That was for me a perfect way to choose exactly what I wanted. Magdalena and Cristine have helped me before and during the tour on a great way. The service is excellent and the drivers perfect. I went with 2 friends and we had a jeep with the three of us with the guide / driver Joseph who was excellent. Friendly and a lot of knowledge about the national parks, animal life ect ect Thanks to him we had a great holiday.
The accommodations are fantastic, food is great, people all really friendly. One word amazing.
We went to Samburu National Park, Ol Peteja, Lake Navaisha, Lake Nakuru, Masai Mara, Ambolseli Nationa Park, Tvaso West and Tvaso East.
I can really recommend it.

Arne   –  
Norway NO
Visited: May 2024 Reviewed: May 28, 2024

Email Arne  |  50-65 years of age  |  Experience level: first safari

Amazing experience and memories for a lifetime
5/5

We did a three day private Masa Mara tour with John as our driver. He made us feel well taken care of and safe all the time. His skills for finding the animals are just amazing. The car had seen better days, but taking the “roads” into consideration, it could have been far worse. The only thing we missed was some sort of briefing before the drives. Communications prior to the trip where accurate and swift. We can highly recommend both a John and the company.

Gloria   –  
Canada CA
Visited: March 2024 Reviewed: Apr 15, 2024

Email Gloria  |  35-50 years of age  |  Experience level: first safari

Excellent communication and good value for money.
5/5

Magdalene was very quick in responding to all my inquiries.All extra activities I wanted to add in our safari was arranged by them.Our guide and driver Joseph, made sure we see the Big five.I do recommend this tour operator.You get your money’s worth.Bigmac Africa Safaris made our safari an unforgettable one.

Mads W   –  
Denmark DK
Visited: February 2024 Reviewed: Mar 21, 2024

Email Mads W  |  20-35 years of age  |  Experience level: first safari

Everything was taken care of
5/5

I can recommend Bigmac safari. The guide, Ben was very kind and helpful. Always on time and we got to see a lit of beautiful animals. He had a huge amount of knowledge about the animals and the area. And he was a very skilles driver too

Marie   –  
United States US
Visited: January 2024 Reviewed: Jan 20, 2024

Email Marie  |  35-50 years of age  |  Experience level: first safari

Fantastic tour, great for birds and other wildlife!
5/5

We had an amazing safari to Masai Mara and Amboseli with Anthony as our guide. We saw so many animals even in muddy conditions. The highlight for me was that I am into birds and Anthony is a bird expert! I saw 72 different species of birds and it was amazing!

Brian Ellen and Josh   –  
United States US
Visited: December 2023 Reviewed: Dec 22, 2023

Email Brian Ellen and Josh  |  50-65 years of age  |  Experience level: first safari

Ben was Excellent. He was extremely knowledgeable about the park, animals, and the Environment.
5/5

Excellent Tour and Guide. Lodging and meals were better than expected. We would recommend Big Mac Safari's and recommend you ask for Ben Njuguna as your tour guide. Ben's experience and knowledge of the parks was exceptional. He knew where to look and when to stay and be patient to see the all the animals, not just the Big Five. We were fortunate enough to see not just the Big Five, but the Big Six (The Leopard). Communication before the Safari was excellent. The tour company made sure the hotels and staff were aware of some dietary needs and they were right on time picking us up. We noticed several other tour companies whose guides rushed their customers and did not seem to take the time or energy to show all the beauty of the parks and various animals. We highly recommend Big Mack Safari's to anyone considering a Safari in Kenya.

Monica   –  
United States US
Visited: October 2023 Reviewed: Nov 2, 2023

Email Monica  |  50-65 years of age  |  Experience level: first safari

Would definitely come back
5/5

Excellent overall service. Ben was a fantastic guide. Enjoyed the trip immensely.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 49
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 2
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