Reviews

Sort By: Date Most Helpful Rating 11-20 of 46 Reviews
Gunnar   –  
Germany DE
Visited: March 2018 Reviewed: Mar 21, 2018

Email Gunnar  |  50-65 years of age  |  Experience level: 2-5 safaris

5-star safari operator! Simply the best!
5/5

We just enjoyed our second safari organized by safari specialists!
In short terms: absolutely perfect in every way! Again!
Our agent was Nadine (again) and like on our first trip she excelled again! Every question was answered in no time, she made suggestions and recommendations that were spot-on.
Her recommendations concerning the camps were on the money! We chose Tau Pan, Lagoon and Shinde. All of them were first class.
All of her bookings for lodging, activities and flights were exceptional and proceeded without any issues.
We were greeted at the airport on the way in and way out which made us feel as being part of the “family”.
We will definitely use their service again on the next trip!
Thanks again!

Steve Bauer   –  
Belize BZ
Visited: June 2017 Reviewed: Nov 8, 2017

Email Steve Bauer  |  50-65 years of age  |  Experience level: first safari

Absolutely the best!
5/5

I was on Safari for 3 months with 10 different operators and agents. None of them can compare to what Safari Specialists did for us. Lisa was the best right from the start in customizing our trip. We had 3 separate parts to out adventure with them. She always kept us up to date and if she wasn't around Erica stepped in and took care of things. We were greeted at the airport in Maun and presented with information & guide books that no one else provided. When we had problems Lisa was always there and stood up for us and kept us constantly informed. We even received a big refund on one of the Safaris when there were major problems. I have never written a review before but Lisa was so good that I had to write this. I highly recommend Safari Specialists to anyone for any trip. I just wish they were in Tanzania & Kenya as well. Thanks Lisa.

Sonja Marinsek   –  
Italy IT
Visited: October 2017 Reviewed: Oct 26, 2017

50-65 years of age  |  Experience level: over 5 safaris

Fantastic experience!
5/5

I did the vintage safari in Botswana with Safari Specialist. Everything was well organized. Lisa was very good at explaining to me every detail of my safari, attentive to every need and everything worked perfectly. I highly recommend this tour operator because they're very knowledgeable and serious. Congratulations to all staff! Thank you !!!

Lauren C   –  
United States US
Visited: October 2017 Reviewed: Oct 10, 2017

Email Lauren C  |  20-35 years of age  |  Experience level: over 5 safaris

Ask for Nadine!
5/5

My boyfriend and I booked a combined Botswana/Mozambique trip through Safari Specialists. Our agent was Nadine. I have to say this: book with Nadine! She was excellent. We were definitely needy clients--emailing 2-5x a day, changing the extent and locations of our stay more than once. When my boyfriend needed WiFi in the Okavango Delta, she found us a camp within our price range with reliable WiFi. She never pushed an itinerary outside of our price range on us like other agents and consistently worked with our needs. Nadine put together the most amazing itinerary that checked all of our boxes: game drives, mokoro rides, WiFi, walking safaris, dhow rides, snorkeling, and more. The trip itself was a blast, and incredibly smooth--we never felt like our agent left us out in the cold. Nadine has been amazing to us! We are beyond thankful.

Dennis   –  
Australia AU
Visited: September 2017 Reviewed: Sep 27, 2017

Email Dennis  |  65+ years of age  |  Experience level: first safari

8 day,3 camp Botswana safari organised by SS was excellent and seamless
5/5

Safari Specialists were very responsive from our first communication to the last. I found the service provided by Joanne and the whole team exceeded our expectations. They put together a bespoke tour for my wife and I
which we could not fault. The camps they suggested were great , connections seamless . I cannot recommend them more highly.

Gunnar   –  
Germany DE
Visited: September 2017 Reviewed: Sep 24, 2017

Email Gunnar  |  50-65 years of age  |  Experience level: first safari

Simply the best!!
5/5

Our booking process exceeded all our expectations. We had a rough plan what to do and our agent Nadine came up with a lot ofsuggestions on how to do our trip. She answered a multitude of e-mails with thoroughness, insight and patience with our numerous questions. We never waited longer than a few hours for her answer!
The safari camps and tours she recommended were incredible. We chose: Somalisa Expeditions Camp, Chobe Elephant Camp, BAtonka Guest Lodge and Pelo Camp! The accommodations were what we expected (or better) and the game drives and guides were absolutely amazing.
All in all was the quality of accommodation, service, meals and activities well above what we expected!
The staff at each camp made us feel like family. We can't wait to go back and see new places.
We will plan our next safari with "Safari Specialists" again!
Well done!

Vinny   –  
United States US
Visited: August 2017 Reviewed: Sep 14, 2017

Email Vinny  |  50-65 years of age  |  Experience level: first safari

Awesome in every way!
5/5

After doing some research on the internet we were eventually referred to and contacted Safari specialist. That same day I received an email back from one of their travel planners Joanne offering her assistance in booking our vacation to Africa. We provided Joanne with some basic information about who we were and what we were interested in doing on this trip along with an estimated budget. Joanne's response was amazing her knowledge and suggestions regarding our trip were invaluable. She always promptly responded to any of our questions and concerns. We even contacted her by skype to discuss our trip. I can't say enough about how beneficial she was towards making our trip one of the best experiences ever. Upon our return my wife and I definitely agreed that Joanne's advice and guidance had us fully prepared for all aspects of the trip. All of her bookings for lodging, activities and flights were exceptional and proceeded without any issues. My only concern during this whole process was sending the money by wire transfer to avoid credit card fees but that as well took place without incident. I would highly recommend Joanne and Safari specialist to assist in planning your trip no matter what your budget or itinerary consist of they will provide excellent service.

Katia Villanueva   –  
Peru PE
Visited: May 2017 Reviewed: Aug 11, 2017

Email Katia Villanueva  |  35-50 years of age  |  Experience level: first safari

Very responsive and proactive in suggesting ideas and proposals
5/5

The service was excellent, I received very quick responses to all my queries. For me it was perfect since I had to plan my safari (with restricted budget) in less than a week and without the help of Safari Specialists I would not have been able to do it. They gave me answers to all my questions and also suggestions with which I could make a final decision on the duration and type of safari I wanted to do. I did a total 10 day safari, 3 of which was a walking safari in the Okovongo delta and the remaining seven were a non participating mobile safari, which helped to make the price not so high but at the same time travel comfortably.

Brian   –  
United States US
Visited: April 2017 Reviewed: Jul 25, 2017

Email Brian

Very thorough!
5/5

Lisa was knowledgeable about the Kwando camps and provided good suggestions to make the most of our safari. She did a great job communicating and answered all of our questions about what to expect. The safari was wonderful with no hiccups :).

Kayd   –  
United States US
Visited: April 2017 Reviewed: Jul 23, 2017

Email Kayd  |  50-65 years of age  |  Experience level: first safari

More helpful than I could have imagined.
5/5

Our booking agent exceeded our expectations. Her suggestions on how to plain our trip, from as simple as whether to go east or west, to which camps to stay at. She answered a multitude of e-mails with thoroughness, insight and patience with our numerous questions. We were thrilled when she met use at the Maun airport and even there was helpful directing us to a great place to eat while we waited for our next flight.
The safari camps and tours were incredible. The accommodations were what we expected (or better) and the actual game drives and guides were absolutely amazing. The staff at each camp made us feel more like family than tourists. We can't wait to go back and see new places.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 44
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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